North Goa Facility Management Service Tender for Manpower-Based Healthcare & Housekeeping (ISO/IS 550) 2026

Tender Overview

The opportunity relates to a facility management service contract in North Goa, GOA 403001 for healthcare, housekeeping, and semi-skilled/unskilled manpower-based solutions. The estimated contract value is ₹42,000,000.00 with an EMD of ₹1,260,000.00. The contract includes potential scope adjustments up to 25% at tender issuance and post-award, with the buyer’s consent for lump-sum services. Bidders should align to the buyer’s preference for Micro and Small Enterprises where applicable, and ensure evidence-based eligibility, including financial health and non-liquidation status. An official service office within the consignee’s state and a dedicated toll-free support line are required, along with an escalation matrix for service issues. The procurement emphasizes local service capability and compliance with statutory requirements, and may incorporate MSE procurement preferences under public policy guidelines.

Technical Specifications & Requirements

• Product/Service: Facility management manpower including healthcare support, housekeeping, semi-skilled, and unskilled personnel.
• Location: North Goa, GOA 403001; service office must be in-state.
• Value & EMD: Estimated value ₹42,000,000.00; EMD ₹1,260,000.00.
• Eligibility & Support: Must provide dedicated toll-free service line; Escalation Matrix for support; required to have an in-state service office and local presence.
• Clause: 25% quantity/duration variation permitted; sub-contracting requires buyer consent; performance risk remains with primary contractor.
• MSE Preference: Eligible MSEs may get up to 25% contract value in case of price parity within defined margins.
• Compliance: No specific technical specs provided; bidders should demonstrate capability in healthcare housekeeping and manpower deployment, with strong governance and staffing processes.

Terms, Conditions & Eligibility

• EMD: ₹1,260,000.00; payment terms to be defined in RFP.
• Variation Clause: Scope/duration may increase up to 25%; lump-sum contracts may expand scope with consent.
• MSE Preference: Purchase preference for MSEs; eligible bidders must be manufacturers or service providers per policy.
• Delivery & Support: Office in the consignee state; dedicated toll-free service line; escalation matrix required.
• Sub-contracting: Not allowed without prior buyer consent; ultimate liability remains with primary contractor.
• Financial Standing: Bidder must not be in liquidation or similar proceedings; an undertaking is required.