Indian Army Remote Access & Support Software Tender Darjeeling West Bengal 2026 ISO 9001 BIS
Indian Army
DARJEELING, WEST BENGAL
Posted:
9 May 2026
Closed:
12 May 2026
GEM
GEM
Tender Notice for REMOTE ACCESS & SUPPORT SOFTWARE,REMOTE ACCESS & SUPPORT SOFTWARE in HISAR, HARYANA
Progress
Issue04-Jun-2026, 12:55 pm
AwardPending
Quantity
15
Category
REMOTE ACCESS & SUPPORT SOFTWARE
Bid Type
Two Packet Bid
A tender has been published for Indian Army REMOTE ACCESS & SUPPORT SOFTWARE (Q3) in HISAR, HARYANA. Quantity: 15 by. Submission Deadline: 08-06-2026 09: 00: 00. Check eligibility and apply.
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
REMOTE ACCESS & SUPPORT SOFTWARE (Q3)
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 4
GeM-Bidding-9420406.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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GEM
Tender Results
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Technical Specifications
2 Items
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| BASIC INFORMATION | Category | Remote Access & Support Software |
| SCOPE OF LICENCE | Types of Licence | Subscription |
| SCOPE OF LICENCE | Duration of Subscription (in months) (Hint :- Select '0' if not applicable) | 43.5 - 60.0 Or higher |
| SCOPE OF LICENCE | OEM Licensing policy | Per Device |
| SCOPE OF LICENCE | Number of licensing included in the offered product as per OEM defined licensing policy | 1.0 - 500.0 Or higher |
| SCOPE OF LICENCE | Platform type | Desktop based, Server based, Web based, Cloud based, Hosted Service based, Mobile Based |
| SCOPE OF LICENCE | Hosting Enviroment/ Deployment Option | Cloud, On Premises |
| SCOPE OF LICENCE | The offered product have support from OEM for | Unlimited updation for Patches and Bug fixes within maintenance & support period. |
| SCOPE OF LICENCE | Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) | 1.0 - 5.0 Or higher |
| SCOPE OF LICENCE | Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) | 1.0 - 5.0 Or higher |
| SCOPE OF LICENCE | Training Options | OEM Training Centre, Web based Virtual Training, Training Material |
| SCOPE OF LICENCE | No of days Training Provided (Hint :- Select '0' if not applicable) | 1.0 - 5.0 Or higher |
| REMOTE SUPPORT | Remote Support Features | Concurrent User Session, Instant Help Request, Session Recording, Connection Reporting, 4K Support, Multi Monitor Support |
| REMOTE ACCESS | Remote Access Features | One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing |
| SECURITY | Security Features | Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication, Whitelisting / Blacklisting |
| COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION | Collaboration within the same console and solution Features | Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing, Session Handover, Switch Sides with Partner Reverse Remote Control |
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Historical Data
Required Documents
1
Experience Criteria
2
Past Performance
3
Bidder Turnover
4
Certificate (Requested in ATC)
5
Additional Doc 1 (Requested in ATC)
6
Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
7
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Documents 4
GeM-Bidding-9420406.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS