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GEM

Procurement Opportunity: REMOTE ACCESS & SUPPORT SOFTWARE in NORTH SIKKIM, SIKKIM

Bid Publish Date

04-Jun-2026, 7:01 pm

Bid End Date

08-Jun-2026, 7:00 pm

Location

NORTH SIKKIM , SIKKIM
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Progress

Issue04-Jun-2026, 7:01 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

20

Bid Type

Two Packet Bid

Controller General Of Defence Accounts has released a public tender for REMOTE ACCESS & SUPPORT SOFTWARE (Q3) in NORTH SIKKIM, SIKKIM. Quantity: 20. Submission Deadline: 08-06-2026 19: 00: 00. Download documents and apply online.

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

REMOTE ACCESS & SUPPORT SOFTWARE (Q3)

Authority Records

MINISTRY OF DEFENCEDEFENCE DEPARTMENT
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Documents 3

GeM-Bidding-9423533.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Subscription
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 43.0 - 60.0 Or higher
SCOPE OF LICENCE OEM Licensing policy Per Device
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1.0 - 500.0 Or higher
SCOPE OF LICENCE Platform type Desktop based, Server based, Web based, Cloud based, Hosted Service based, Mobile Based
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option Cloud, On Premises
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period.
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
SCOPE OF LICENCE Training Options OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
REMOTE SUPPORT Remote Support Features Concurrent User Session, Instant Help Request, Session Recording, Connection Reporting, Multi Monitor Support
REMOTE ACCESS Remote Access Features One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
SECURITY Security Features Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication, Whitelisting / Blacklisting
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing, Session Handover, Switch Sides with Partner Reverse Remote Control

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