Virtual Machine (Compute) - Public Cloud; CentOS Operating System; 16; 4; 1:1; Web Server; Primary
National Innovation Foundation
Progress
Quantity
4
Bid Type
Two Packet Bid
The National Commission For Protection Of Child Rights (NCPCR) seeks a Virtual Machine Compute solution under the Government Community Cloud (GCC) with Red Hat Enterprise Linux as the operating system. The tender scope lists 64 (cores) and 8 (units/instances) within a 1:2 configuration, supporting a Web Server role in the Primary DC with an implied capacity of 100. The estimated contract value is ₹1.0 (unit unclear) and the buyer allows up to 25% adjustment in contract quantity or duration. Unique terms include mandatory service support features and a non-liquidation/clash-free financial standing requirement. The procurement aims to provision compliant VM infrastructure with associated support for a government-hosted cloud environment, emphasizing security and reliability within GCC. Bidder must align with buyer-added terms and demonstrate capability to scale within the 25% flexibility window. The tender emphasises dedicated support and escalation processes, signaling a strong emphasis on continuity and rapid issue resolution for government workloads.
Product/service names and categories: Virtual Machine Compute in Government Community Cloud (GCC); Red Hat Enterprise Linux
Quantities/capacities: 64 cores, 8 instances, 1:2 ratio, 100 capacity reference
Estimated value: ₹1.0 (currency not specified)
Delivery/installation: Primary DC deployment implied; no explicit completion date
Experience/eligibility: Financial standing, ability to support GCC cloud workloads; dedicated support capability
Quantity/duration may be increased up to 25% at issue and post-issuance
Bidder must not be under liquidation; provide financial undertaking
Dedicated toll-free support line and escalation matrix required
Not explicitly specified in tender; bidders should seek clarification on payment milestones and invoicing within GCC framework
No fixed timeline provided; tender emphasizes readiness for GCC deployment and cloud readiness
No LD details specified; ensure clarity on penalties in final contract negotiation
Not under liquidation or bankruptcy; provide financial health undertaking
Demonstrated capability to support Red Hat Enterprise Linux in a GCC/government cloud context
Provision of dedicated toll-free service support and escalation matrix
Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
National Innovation Foundation
N/a
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Undertaking on financial standing (not under liquidation, court receivership, or bankruptcy)
Dedicated toll-free service support contact information
Escalation matrix with telephone numbers for service support
Any OEM authorizations or technical compliance certificates if applicable
GST registration certificate and PAN card
Key insights about DELHI tender market
Bidders should prepare an undertaking confirming financial health, provide dedicated toll-free support contact details, and include an escalation matrix. Ensure compliance with GCC cloud requirements and Red Hat Linux support. The bid should reflect the 25% quantity/duration adjustment provision and attach relevant OEM authorizations if applicable.
Required documents include a financial health undertaking, GST registration, PAN card, evidence of dedicated support capability (toll-free line and escalation matrix), and any OEM authorizations. Submit these along with standard bid proposals to confirm eligibility for GCC deployment.
The tender specifies 64 cores, 8 units, and a 1:2 ratio with a 100 capacity reference for a Web Server in the Primary DC. Confirm whether these values reflect CPU, memory, or instance counts and verify compatibility with Red Hat Enterprise Linux in GCC.
The tender does not fix a date; bidders must indicate deployment readiness for the Government Community Cloud and align project milestones with GCC requirements. Seek clarifications on delivery windows and acceptance testing in the final contract.
Payment terms are not explicitly stated. Bidders should negotiate terms within the contract, including milestone-based payments, acceptance criteria for VM deployment, and adherence to government procurement payment practices in GCC environments.
The vendor must submit an undertaking confirming absence of liquidation or bankruptcy. While EMD details are not provided, prepare bank guarantees or deposits per government norms and ensure readiness to furnish financial statements if requested during bid evaluation.
Bidders must provide a dedicated toll-free support number and a formal escalation matrix with contact details. Ensure 24/7 coverage, defined response times, and clear escalation paths to address GCC cloud and Red Hat Linux-related issues promptly.
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS