Facility Management Service - Outcome Based
Police Department
Posted:
26 November 2024
Closed:
10 December 2024
GEM
GEM
Directorate Of Ordnance Coordination And Services Facility Management Service Tender India 2026
Bid Publish Date
17-Jun-2026, 10:31 am
Bid End Date
27-Jun-2026, 11:00 am
Location
SHAHJAHANPUR , UTTAR PRADESH
Progress
Issue17-Jun-2026, 10:31 am
AwardPending
Quantity
6000
Bid Type
Single Packet Bid
Categories
4
Tender Overview
The Directorate Of Ordnance Coordination And Services under the Department Of Defence Production invites bids for a Facility Management Service – Outcome Based contract. The tender references attached SOW and SLA documents, with no BOQ items published. The exact location, start and end dates, and estimated value are not disclosed in the data provided. Bidders should review the attached SLA and SOW for scope, deliverables, and performance metrics. The procurement emphasizes outcome-based service delivery and alignment with defence production objectives, rather than traditional line-item contracts. The tender appears to be structured to assess performance outcomes, governance requirements, and service-level commitments. A critical differentiator is the reliance on formal SOW/SLA attachments to define measurable outcomes and service responsibilities.
Technical Specifications & Requirements
- Product/Service: Facility Management Service – Outcome Based for the Defence Production sector, as per tender scope.
- Attachments: SOW (Scope of Work) and SLA (Service Level Agreement) files referenced in Buyer Addendum; exact terms are in the attachments.
- BOQ: 0 items published; no itemized quantities in the notice.
- Context: No explicit product specifications are listed in the base data; bidders must extract specifics from the SOW/SLA documents.
- Evaluation: Likely hinges on adherence to outcome-based KPIs and contractual SLA metrics described in the attachments.
- Compliance: Expect alignment with defence procurement governance and standard contract clauses as per buyer terms.
Terms, Conditions & Eligibility
- EMD / Security: Not disclosed in the provided data; confirm via attached terms.
- Experience: Specific years and turnover criteria are not listed in the notice; evaluate via SOW/SLA.
- Delivery: No explicit delivery timeline published; refer to the SOW for milestone dates.
- Payment: No terms specified in the visible data; payable terms will be defined in the SLA.
- Documents: Review standard tender submissions and any bidder qualifications in the attached Buyer documents.
- Warranty / Penalties: Not provided in the base tender data; penalties likely tied to SLA metrics in attachments.
Key Specifications
-
Product/service names and categories: Facility Management Service – Outcome Based
-
Estimations/quantities: Not published (BOQ = 0 items)
-
EMD/Estimated value: Not disclosed in the tender data
-
Experience: Not specified in base data; to be drawn from SOW/SLA
-
Quality/Compliance: Expect adherence to SLA-driven KPIs as per attached documents
-
Warranty/AMC: Not specified in the base data; refer to SOW/SLA attachments
Terms & Conditions
-
EMD amount and exact payment terms are defined in attached Buyer terms
-
Delivery milestones, if any, are described in the SOW/SLA attachments
-
SOW and SLA documents govern performance targets and penalties
Important Clauses
Payment Terms
Payment terms to be defined within the SLA; monitor for milestone-based payments tied to KPIs.
Delivery Schedule
Delivery milestones and service roll-out schedule will be specified in the SOW; ensure alignment with operational requirements.
Penalties/Liquidated Damages
Penalties will be governed by SLA performance metrics; verify LD rates and caps in the SLA.
Bidder Eligibility
-
Compliance with defence-procurement governance and applicable procurement rules
-
Ability to meet outcome-based service delivery requirements as per SOW/SLA
-
Experience in facility management within government/defence sectors (as per attachments)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Service - Outcome Based
Authority Records
MINISTRY OF DEFENCEDEFENCE PRODUCTION DEPARTMENT
BID & GeM Expert Consultancy
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Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 6
GeM-Bidding-9478876.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration
2
PAN card
3
Experience certificates
4
Financial statements (latest 1-2 years)
5
EMD/Security deposit documents (if applicable in attachments)
6
Technical bid documents (as per SOW/SLA attachments)
7
OEM authorizations or certifications (if required in attachments)
8
Any other bid submission forms specified in the Buyer T&Cs
Frequently Asked Questions
How to bid for Facility Management tender in Defence Production India 2026?
Bidders should review the attached SOW and SLA to understand outcomes, KPIs, and reporting. Ensure eligibility via standard GST, PAN, and financial documents, and submit the technical bid aligned with the SOW. Prepare to meet SLA-based payment and milestone criteria specified in the attachments.
What documents are required for FM service bid in defence sector?
Submit GST certificate, PAN, experience certificates, financial statements, and any OEM authorizations. Include technical bid documents as per SOW/SLA attachments and EMD documents if specified. Refer to Buyer Terms for exact file naming and submission formats.
What are the technical requirements for the outcome-based FM tender?
Technical requirements are defined in the SOW/SLA attachments; expect KPIs linked to service availability, response times, preventive maintenance, and reporting. Ensure your proposal demonstrates capability to achieve defined outcomes and governance compliance for defence production facilities.
When is the deadline to submit bids for this FM tender in India?
The base data does not publish a deadline; bidders must consult the attached Buyer Terms and SOW/SLA for submission dates and any pre-bid meetings. Prepare by aligning with IS/defence procurement timelines and ensure timely bid submission.
How is payment structured for the defence FM service contract?
Payment terms are defined in the SLA; expect milestone-based payments tied to KPI achievement and SLA compliance. Confirm any advance, holdbacks, or retention terms within the SLA and ensure financial readiness to meet quarterly reporting requirements.
What eligibility criteria are required for FM bidders in this tender?
Eligibility includes compliance with defence procurement norms, demonstrated FM capability within government contexts, and alignment to outcome-based performance criteria. Details are specified in the SOW/SLA attachments; ensure prior related experience and necessary certifications are documented.
What documents are required at bid submission for this defence FM tender?
Submit GST, PAN, experience certificates, financial statements, and technical bid per attachments. Include any OEM authorizations and EMD documents if mandated. Use the SOW/SLA to map each document to specific bid sections and ensure compliance with submission formats.
What standards or certifications are expected for this FM bid?
Standards are defined in the SOW/SLA; anticipate compliance with government FM practices and any applicable ISO/BMS guidelines referenced in the attachments. Attach necessary certifications and reflect them in the technical bid to validate capability.
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Documents 6
GeM-Bidding-9478876.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS