Facility Management Service - Outcome Based
Police Department
Bid Publish Date
17-Jun-2026, 10:41 am
Bid End Date
27-Jun-2026, 11:00 am
Location
Progress
Quantity
6000
Bid Type
Single Packet Bid
The Directorate Of Ordnance Coordination And Services, operating under the Department Of Defence Production, invites bids for a Facility Management Service with an Outcome Based model. The procurement scope is described as facility management, with attachments for Scope Of Work and Service Level Agreement available to view. No BOQ items are listed and the location is not disclosed in the summary data. The tender emphasizes outcome-based deliverables and requires bidders to align with the organization’s custodial, maintenance, and support objectives. The opportunity is framed within defence production administration, seeking a service partner capable of structured performance outcomes and clear service metrics.
No explicit technical specifications or performance metrics are published in the public tender excerpt. The Buyer has included references to an SOW file attachment and an SLA attachment to be reviewed for precise scope, deliverables, KPIs, and service boundaries. Prospective bidders should access the attachments to understand required facility management domains (e.g., maintenance, housekeeping, security, utilities), integration with existing systems, and any mandatory compliance frameworks once the documents are opened. The absence of a visible BOQ suggests a qualitative, performance-driven evaluation may accompany any pricing proposal. Review of attachments is essential for accuracy of bid preparation.
Key terms indicate that there is no publicly disclosed EMD amount or estimated contract value in the available data. The bid is linked to Buyer Added Terms and Conditions, with SLA and SOW attachments to be reviewed. Bidders should prepare to address standard procurement prerequisites, including business credentials, financial capacity, and readiness to meet outcome-based delivery expectations. Since explicit payment, delivery timelines, and warranty terms are not visible, bidders must rely on the attached SOW and SLA for definitive terms and any defence-production compliance requirements.
Product/Service: Facility Management Service (Outcome Based)
Estimated Value: Not disclosed in public excerpt
EMD: Not disclosed in public data; to be confirmed in attachments
Standards/Certifications: Not specified in the available data; refer to SOW/SLA
Delivery/Performance: Outcome-based metrics likely defined in SOW/SLA
Experience: Not stated publicly; check attachments for eligibility criteria
Location: Not disclosed publicly; check attachments for site details
EMD amount and payment terms are not disclosed publicly; review attachments
Delivery timelines and penalties to be defined in SOW/SLA
Eligibility criteria and past performance requirements to be clarified in attachments
Payment terms are not disclosed in the public data; confirm in SOW/SLA attachments.
Delivery timelines tied to outcome-based milestones; detailed in attachments.
Penalty provisions likely outlined in SOW/SLA; exact LD rates to be confirmed.
Experience in facility management services for government/defence sectors preferred
Demonstrated financial solvency as evidenced by financial statements
Ability to meet outcome-based performance metrics as defined in SOW/SLA
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Service - Outcome Based
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Main Document
OTHER
SCOPE_OF_WORK
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Police Department
Police Department
Eastern Railway
KOLKATA, WEST BENGAL
N/a
JALAUN, UTTAR PRADESH
Mvvnl
LUCKNOW, UTTAR PRADESH
Tender Results
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar facility management services
Audited financial statements for the last 2-3 years
EMD/Security deposit submission proof (as per terms in attachments)
Technical bid documents demonstrating compliance with SOW/SLA
OEM authorizations or certifications if specified in attachments
Any other documents mandated by the attached SOW and SLA
Bidders should review the attached Scope Of Work and Service Level Agreement in the tenderAttachments. Prepare an FM service proposal aligned to outcome-based metrics, compile GST, PAN, experience certificates, and financials, and submit the technical and financial bids through the official portal as instructed by the buyer terms.
Mandatory submissions typically include GST registration, PAN card, experience certificates for similar FM work, audited financial statements, EMD proof, technical bid detailing compliance with SOW/SLA, and OEM authorizations if specified. Verify additional attachments in the SOW/SLA for any defence-specific certifications.
Public data does not specify standards; bidders must consult the SOW/SLA attachments to identify required certifications. Look for IS or ISO standards, security clearances, and any OEM-specific certifications referenced within the attachments.
Exact delivery deadlines are not disclosed in the public excerpt. Detailed milestones and schedule will be defined in the SOW/SLA attachments; bidders should study those documents to align milestones with performance metrics.
EMD amount is not disclosed in the public data. Confirm the EMD required, acceptable payment mode (DD/online), and submission deadlines within the attachment documents.
Study the Scope of Work and SLA attachments to map personnel, processes, and KPIs to outcomes. Prepare case studies of prior FM performance, data-driven reporting, and a robust transition plan to demonstrate capability to achieve specified outcomes.
Submit GST, PAN, experience certificates, financial statements, EMD proof, technical bid, and OEM authorizations as indicated in attachments. Ensure documents match the tender’s scope and demonstrate compliance with the Defense Production Department's procurement norms.
Eligibility will be defined in the SOW/SLA attachments. Look for prior government or defence FM experience, turnover thresholds, and capability to meet outcome-based service levels. Provide evidence through past performance, financial health, and compliance certifications as required.
Ntpc Limited
📍 GAUTAM BUDDHA NAGAR, UTTAR PRADESH
State Bank Of India (sbi)
📍 MUMBAI, MAHARASHTRA
Software Technology Parks Of India (stpi)
Karaikal Polytechnic College
📍 KARAIKAL, PUDUCHERRY
Directorate Of Ordnance Coordination And Services
📍 SHAHJAHANPUR, UTTAR PRADESH
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Main Document
OTHER
SCOPE_OF_WORK
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS