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DG Armed Forces Medical Service Office Suite Software Tender Lucknow - Office Suite Package ISO/AAA/TRTL 2026

Bid Publish Date

13-Jul-2026, 11:55 am

Bid End Date

27-Jul-2026, 12:00 pm

Location

LUCKNOW , UTTAR PRADESH

Progress

Issue13-Jul-2026, 11:55 am
AwardPending
Explore all 6 tabs to view complete tender details

Quantity

35

Bid Type

Two Packet Bid

Categories 1

Tender Overview

DG Armed Forces Medical Service invites bids for an Office Suite Software package under the Department of Defence, located in Lucknow. The scope covers a proprietary Office Suite with license types, OS compatibility, and cloud storage options. The tender requires a primary product meeting experience and turnover criteria, with firm security deposits via FDR or DD in favor of Commandant AFMSD Lucknow. The procurement emphasizes OEM turnover capabilities and supplier track record in supplying similar government-grade software to central/state bodies. A key differentiator is the structured security/guarantee approach (FDR/DD) and GeM-aligned PBG requirements. Estimated value and start/end dates are not disclosed in the data.

  • Organization: DG Armed Forces Medical Service
  • Location: Lucknow, Uttar Pradesh
  • Product category: Office Suite Software (V3) with license scope and cloud storage
  • Experience/turnover emphasis: minimum 1 year supply history to central/government clients; OEM turnover impact
  • Security/deposit mechanism: FDR or Demand Draft payable to Commandant AFMSD Lucknow; hard copy within 15 days of award

Technical Specifications & Requirements

  • Category: BASIC INFORMATION – Offered product variations and packaging
  • Category: SCOPE OF LICENSE – Licensing options and license types
  • Category: OFFICE SUITE – Proprietary suite with OS support and update/upgrade terms (0 years if no updates/upgrades)
  • Category: Cloud Storage – Cloud storage provided in GB; MeitY-empaneled cloud provider requirement
  • Category: OFFICE SUITE – Supported operating systems and user-end requirements
  • Category: Minimum Requirements – Software delivery mode and installation specifics
  • Category: Performance/Support – Updation and upgrade support durations (0 if none)
  • Category: OEM/Turnover – OEM turnover criteria aligned with bid document
  • Note: No BoQ items; tender data emphasizes licensing, support, and security prerequisites rather than physical quantities.

Terms, Conditions & Eligibility

  • EMD/PBG: Security can be furnished via FDR or Account Payee DD in favor of Commandant AFMSD Lucknow; hard copy of security to be provided within 15 days post-award
  • Turnover: Minimum average annual turnover over last 3 years as stated in bid document; for OEM, similar turnover criteria applies with required documentary evidence
  • Experience: Bidder or OEM must have supplied identical goods to central/state government or public sector bodies for at least 1 year prior to bid opening; contracts showing quantity in each year must be submitted
  • Payment terms: Not detailed; security delivery timelines align with GeM GTC; submission of scanned security documents is required
  • Documentation: GST, PAN, experience certificates, audited financials or CA certificates, OEM authorizations, technical compliance proof, and relevant contracts
  • Penalties/Warranty: Not specified in data; standard GeM terms would apply
  • Delivery/Installation: No explicit delivery schedule; emphasis on secure handover of original FDR/DD and timely submission
  • Important: Primary product must meet the higher-value criterion in a bunch bid scenario

Key Specifications

  • Licensing: Types of License and Licensing Option

  • Proprietary Office Suite with OS compatibility

  • Cloud Storage: GB allocation and MeitY-empaneled provider

  • Support: Years for patches/bug fixes and version upgrades (0 if not provided)

  • Minimum user-end requirements and software delivery method

  • OEM turnover criteria and government procurement experience

Terms & Conditions

  • FDR or DD security must be in favor of Commandant AFMSD Lucknow; hard copy due within 15 days

  • Minimum 1 year government supply experience; annual turnover evidence required

  • OEM turnover criteria and contract documentation to be uploaded with bid

Important Clauses

Payment Terms

Security deposit can be FDR or Demand Draft; scanned FDR/DD upload allowed; original document to be delivered within 15 days of award

Delivery Schedule

Not explicitly defined; emphasis on secure handling of security instruments and timely bid submission per GeM GTC

Penalties/Liquidated Damages

Not specified; standard GeM terms to apply; no explicit LD percentage indicated

Bidder Eligibility

  • Minimum 1 year supply history to government bodies with contract copies

  • OEM turnover as per bid document for last 3 years

  • Authorized OEM/reseller status with appropriate documentation

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Office Suite Software (V3) (Q2)

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

36

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

LUCKNOW

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-LUCKNOWLUCKNOW--3515-

Authority Records

MINISTRY OF DEFENCEDEFENCE DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 3

GeM-Bidding-9348713.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Offered Product are Government Edition, Academic Edition
SCOPE OF LICENSE Types of License Perpetual
SCOPE OF LICENSE Licensing Option Device Based
OFFICE SUITE Proprietary Suite Microsoft Office LTSC Professional Plus
OFFICE SUITE Office Suite Package/Software contains Access/App sheet (features- creating and managing relational databases with forms, queries, reports, and data entry automation), Email Management (features- send, and receive emails and manages contacts and Schedule Appointments & Events, Send Notifications & Reminders, Share & Sync Calendars), Note-Taking tool (features- create organize and share notes across devices), Presentation software (features- Slide Templates, Text Formatting, Graphics Insertion,Multimedia support, Animation & Transition, Collaboration and sharing), Publisher/Slides/Creator (features- Brochures, flyers, newsletters, and business card, layout and design tools), Spreadsheet (features- formula calculations, data tables, cell formatting, Pivot Table/ Table, Charts and Graphs,Real time Collaboration,), Word Processor (features- text editing and formatting, document structuring, spell check, templates, file export)
OFFICE SUITE Operating Systems Supported by the offered product Windows
OFFICE SUITE Number of Years upto which support is available from OEM/Seller for Updation (Patches and Bug fixes) within support period (Hint: Choose 0 for no such support provided) 5 Or higher
OFFICE SUITE Number of Years upto which support is available from OEM/Seller for Upgradation of version within support period(Hint: Choose 0 for no such support provided) 0, 1, 3, 5 Or higher
Minimum Requirements at User End Software supplied through Media & URL Link
Cloud Storage Cloud Storage Provided (in GB) 0.0 Or higher
Cloud Storage Cloud storage provider empanelled with MeitY NA Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates showing government/comparable deployments

4

Audited Balance Sheets or CA certificates for turnover (last 3 years)

5

OEM authorization letters

6

Technical bid documents and licensing details

7

FDR or Demand Draft in favor of Commandant AFMSD Lucknow (with scanned copy uploaded)

Frequently Asked Questions

How to bid for Office Suite software tender in Lucknow 2026 by DG Armed Forces Medical Service

Bid submission requires OEM authorization, GST and PAN, audited turnover, and proof of government-facing deliveries. Provide FDR or DD security in favor of Commandant AFMSD Lucknow, plus scanned documents; hard copies must reach within 15 days post-award. Follow GeM GTC terms and attach licensing details and cloud storage specs.

What documents are required for government software tender in Lucknow

Required documents include GST certificate, PAN card, three years of audited balance sheets or CA certified turnover, OEM authorization, previous central government contract copies, experience certificates, technical bid documents, and EMD security via FDR/DD with original copy within 15 days.

What are the licensing requirements for Office Suite Software tender

Licensing options must specify license types and provisioning method; ensure the package includes a proprietary Office Suite, OS compatibility details, and cloud storage GB allocation; vendor should indicate whether upgrades/patches are included within the support period or require separate renewal.

What is the EMD/security requirement for this Lucknow tender

Bid security can be provided as FDR or Demand Draft in favor of Commandant AFMSD Lucknow; scanned copy must be uploaded, with the original delivered within 15 days of award; ensure the instrument is transferable and clearly endorsed.

What experience criteria are required for DG Armed Forces Medical Service software

Bidder or OEM must have supplied similar government software for at least 1 year before bid opening; provide copies of contracts indicating quantity and year-wise performance; for bunch bids, the primary higher-value product must meet this criterion.

What cloud storage specifications are expected for the software bid

Tender requires cloud storage provision in specified GB and an empanelled MeitY cloud provider; confirm security standards, data sovereignty, uptime SLA, and whether storage scales with user increase; document cloud service terms in the technical bid.

How to verify OEM turnover criteria for the Office Suite tender

Submit audited balance sheets or CA certificates showing three-year average turnover for the OEM; if company is newer, use completed years post-incorporation to compute average turnover; ensure turnover aligns with bid document thresholds.

What installation/delivery terms apply for the Lucknow software tender

Delivery terms are aligned with GeM GTC; ensure timely delivery and installation quotes, provide installation support details, and include clear SLA for patches, bug fixes, and version upgrades where applicable.

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