Bid Publish Date
12-Jul-2026, 11:38 am
Bid End Date
15-Jul-2026, 9:00 am
Location
Progress
Quantity
27
Bid Type
Two Packet Bid
The Indian Army, Department Of Military Affairs, invites bids for an Office Suite Software (V3) package in KAPURTHALA, PUNJAB - 144038. The procurement covers a Proprietary Office Suite Package/Software with licensing options and cloud storage, including licenses types and support timelines. The scope emphasizes OEM/Seller support posture and cloud capacity, with emphasis on vendor ability to deliver within the stated delivery framework and provide ongoing patches and upgrades where applicable. A robust feature set includes cloud storage, license management, and ongoing updates, aligned to government procurement expectations and category Office Suite specifications. The tender requires compliant vendors to demonstrate a formal service and escalation framework and ISO 9001 certification. Key differentiators include licensing flexibility and warranty/after-sales support commitments, alongside mandatory OEM authorization for imported products. This notice highlights the need for a service center presence in the target consignee state or a plan to establish one within 30 days of award. The opportunity targets suppliers with established Indian market service capabilities and a clear escalation matrix for critical support.
Office Suite Software with proprietary license
Cloud storage provision measured in GB
License types and licensing options explicitly defined
Yearly support for patches/bug fixes and upgrades (0 indicates none)
OEM/seller after-sales service capability in India
Service center presence in the state of consignee or plan to establish within 30 days
Quantity change option up to 25% with corresponding delivery adjustment
ISO 9001 certification mandatory for bidder or OEM
Imported items require Indian registered office for after-sales service
Not specified in provided data; bidders should refer to ATC for payment schedule and milestones
Delivery period adjustments based on quantity variation; minimum 30 days; delivery timing aligned to extended periods if needed
Not specified in data; bidders must review ATC for LD and penalty structure
ISO 9001 certified bidder or OEM
Experience in providing office suite software with licensing and cloud storage
Authorized service presence in India or plan to establish within 30 days of award
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Office Suite Software (V3) (Q2)
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Kapurthala
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Kapurthala | Kapurthala | - | - | 27 | 15 | - |
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Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS
Madhya Pradesh State Electronics Developement Corporation Ltd
BHOPAL, MADHYA PRADESH
Controller General Of Communication Accounts
Indian Institute Of Information Technology (iiit)
ALLAHABAD, UTTAR PRADESH
Indian Army
WEST DELHI, DELHI
Railway Board
CENTRAL DELHI, DELHI
Tender Results
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| Category | Specification | Requirement |
|---|---|---|
| SCOPE OF LICENSE | Types of License | Perpetual |
| SCOPE OF LICENSE | Licensing Option | Device Based |
| OFFICE SUITE | Proprietary Suite | INP iOffice |
| OFFICE SUITE | Office Suite Package/Software contains | Word Processor (features- text editing and formatting, document structuring, spell check, templates, file export), Spreadsheet (features- formula calculations, data tables, cell formatting, Pivot Table/ Table, Charts and Graphs,Real time Collaboration,), Presentation software (features- Slide Templates, Text Formatting, Graphics Insertion,Multimedia support, Animation & Transition, Collaboration and sharing), Note-Taking tool (features- create organize and share notes across devices), Publisher/Slides/Creator (features- Brochures, flyers, newsletters, and business card, layout and design tools), Access/App sheet (features- creating and managing relational databases with forms, queries, reports, and data entry automation), Data Integration, Engineering Layouts |
| OFFICE SUITE | Number of Years upto which support is available from OEM/Seller for Updation (Patches and Bug fixes) within support period (Hint: Choose 0 for no such support provided) | 5 Or higher |
| OFFICE SUITE | Number of Years upto which support is available from OEM/Seller for Upgradation of version within support period(Hint: Choose 0 for no such support provided) | 5 Or higher |
| Cloud Storage | Cloud Storage Provided (in GB) | 0.0 Or higher |
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GST registration certificate
PAN card
ISO 9001 certification documents
OEM authorization for imported products
Escalation matrix and service center details
Proof of registered Indian office for OEM/Importer
Financial statements and bid security as per ATC
Technical bid documents and compliance certificates
Key insights about PUNJAB tender market
Bidders should ensure ISO 9001 certification, provide OEM authorization for imported items, and present an escalation matrix for service. Include details of licensing types, cloud storage capacity, and support years. Ensure a state-based service center or a plan to establish within 30 days of award.
Prepare GST registration, PAN card, ISO 9001 certificate, OEM authorization for imported products, escalation matrix, proof of Indian registered office, financial statements, bid security, and technical bid documents. Upload necessary compliance certificates with the bid per ATC and corrigenda.
The tender specifies licensing types and a proprietary office suite with cloud storage expressed in GB. Exact GB values are not disclosed here; bidders should cite specific cloud storage capacity and licensing options in their technical bids, ensuring ISI/IS 550 or equivalent standards where applicable.
The buyer reserves a quantity variation up to 25% of bid quantity. Delivery time adjusts proportionally based on the additional quantity, with a minimum extension of 30 days. Extended delivery can be considered within the original delivery window as per option clause.
Imported items require an Indian registered office of the OEM or Authorized Seller for after-sales service. Submit a certificate proving this presence and ensure service capability within India. ISO 9001 compliance remains mandatory for the bidder or OEM.
Provide an escalation matrix with telephone numbers, and confirm the availability of a functional service center in the consignee state. If not present, establish one within 30 days of award. Payment release is contingent on evidence of the service center’s functionality.
Submit ISO 9001 certificate in the bidder or OEM name, covering quality management systems. Ensure the scope includes software licensing, updates, and after-sales support. List relevant certificate numbers, issuing body, and validity periods to avoid bid rejection.
Delivery timelines hinge on the option clause and quantity variation. A minimum of 30 days is enforced for any extended delivery due to increased quantity, with adjustments proportionate to the original delivery period and contract terms.
N/a
📍 GANDHI NAGAR, GUJARAT
Indian Army
📍 BANGALORE, KARNATAKA
General Insurance Corporation Of India (gic)
📍 MUMBAI, MAHARASHTRA
Indian Army
📍 TINSUKIA, ASSAM
N/a
📍 BANGALORE, KARNATAKA
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Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS