Custom Bid for Services - Annual Maintenance of 3PIV flow test facility and DM water plant
Office Of Dg (mss)
HYDERABAD, TELANGANA
Progress
Quantity
1
Bid Type
Two Packet Bid
Nhpc Limited invites bids for the Annual Maintenance Service of the Flow 3D Hydro 32-Core Perpetual License software, located in Faridabad, Haryana. Estimated value is ₹1,985,940 with an EMD of ₹40,000. The scope covers ongoing maintenance and support per the bid document. Flexible contract quantity/duration up to 25% at award and a fixed escalation path post-issuance. Certifications, integrity pact, and OEM support requirements are mandated, with Make In India and MSE preferences referenced where applicable. This procurement targets reliable software AMS with dedicated support channels and clear escalation procedures.
Product/service names: Annual Maintenance Service for Flow 3D Hydro 32-Core Perpetual License
Quantities/Capacities: 32-Core license user maintenance scope (perpetual license)
EMD: ₹40,000
Estimated value: ₹1,985,940
Standards/Certifications: Integrity Pact; OEM support; Make In India compliance
Delivery/Support: Dedicated toll-free support, escalation matrix
Experience: Prior AMS for Flow 3D Hydro or similar software products
EMD of ₹40,000 required with bid submission
25% quantity or duration flexibility at contract issue
Make In India preference with 50% local content threshold
MSE preference applicable for eligible bidders
Mandatory Integrity Pact and certificates upload
No BOQ items; service-based maintenance scope
Not explicitly stated in data; ensure bid includes pricing for annual AMS and any SLAs per bid document
Delivery/activation timelines not specified; expect contractual SLA post-award with escalation process
Not detailed here; verify LD terms in contract and integrate into bid
Not under liquidation, court receivership, or similar proceedings
Compliance with Integrity Pact and Make In India/local content requirements
Demonstrated experience in annual maintenance for Flow 3D Hydro or similar software
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Annual Maintenance Service of Flow 3D Hydro 32-Core Perpetual License Software as per bid document
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Main Document
OTHER
OTHER
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Office Of Dg (mss)
HYDERABAD, TELANGANA
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All India Institute Of Medical Sciences (aiims)
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GST Registration Certificate
PAN Card
Experience certificates (similar AMS for Flow 3D Hydro or equivalent software)
Financial statements (as applicable to demonstrate financial stability)
EMD submission proof (₹40,000)
Technical bid documents and compliance certificates
OEM authorization/partnership certificates (if required)
Signed Integrity Pact (as per Buyer terms)
Dedicated service support contact details and escalation matrix
Extended Deadline
21-May-2026, 4:00 pm
Opening Date
21-May-2026, 4:30 pm
Key insights about HARYANA tender market
Bidders must submit the AMS bid with ₹40,000 EMD, GST, PAN, and experience certificates; ensure Integrity Pact compliance and OEM authorizations if required. Include dedicated service contact details and escalation matrix. The contract allows up to 25% quantity/duration variation at issue and during execution.
Required documents include GST registration, PAN, experience certificates for similar AMS, financial statements, EMD receipt of ₹40,000, technical bid, OEM authorizations, signed Integrity Pact, and the dedicated service support contact details with escalation matrix.
Eligibility includes non-liability to liquidation, compliance with Integrity Pact, ability to provide dedicated toll-free support, and prior AMS experience for Flow 3D Hydro or equivalent. Local content and Make In India preferences may apply for procurement under Centre policy.
The estimated contract value is ₹1,985,940 and the EMD required is ₹40,000. Bidder must deposit this EMD per the bid terms and ensure funds are valid through the bid submission window.
Class I local suppliers with at least 50% local content qualify for Make In India preferences; MSE bidders receive purchase preference per the Public Procurement Policy. A OEM/local content certificate and statutory audit certification (if >₹10 Crore) may be required.
Bidders must provide a dedicated toll-free support number and a detailed escalation matrix for service issues. This ensures rapid issue resolution and clear responsibility during maintenance, updates, and problem escalation per the tender terms.
Contract allows up to 25% increase or decrease in quantity or duration at the time of contract issue, and a maximum of 25% adjustment during execution. Bidders must accept revised quantities or durations as per these limits.
Exact submission deadline is not stated here; bidders should follow the bid document’s ATC and corrigenda. Prepare all mandatory certificates, EMD, OEM authorizations, and the Integrity Pact, and submit through the official portal according to Nhpc Limited instructions.
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Main Document
OTHER
OTHER
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS