Indian Oil Corporation Limited Services Tender for Office/Hospital Staff at IOCL Haldia Refinery 2026 - ISD/Make in India & MSE Preference

Tender Overview

Indian Oil Corporation Limited invites bids for outsourced staffing services at the IOCL Haldia Refinery Hospital & First Aid Centre, covering roles including Office Assistant, Operation Theatre Assistant, Housekeeping Supervisor, Hospital Attendant, Housekeeping Staff & Messenger. Estimated contract value: ₹38,83,60,15.49 with an EMD of ₹98,000. Location is IOCL Haldia Refinery, West Bengal. The scope spans multiple facilities in a single site, leveraging a centralized staffing solution. A key differentiator is the formal reliance on Government-morne MSE and Make in India preferences, offering bidders a preference window if eligibility criteria are met and local content declarations are provided. A flexible option clause allows contract quantity/duration adjustments up to 50%, both pre- and post-award, subject to procurement rules. The absence of a BOQ indicates a broad manpower deployment model rather than itemized deliverables, with emphasis on service capability, compliance, and staffing standards.

Technical Specifications & Requirements

• No technical specifications are listed; bidders should demonstrate capability to supply trained personnel for the listed roles at a refinery healthcare facility.
• Required service categories include administrative and clinical support staff, housekeeping leadership, patient assistance, and on-site mobility support.
• Emphasize compliance with general safety, labour, and healthcare facility norms; ensure recruitment processes align with IOCL policies and applicable Indian labour laws.
• Submit evidence of prior engagement in large-scale staffing for industrial/healthcare environments; provide organizational capability statements and deployment plans for 24/7 hospital operations if applicable.
• EMD amount of ₹98,000 indicates a moderate financial commitment to bid security.

Terms & Eligibility

• Purchase preference allocation favors MSEs and Make in India with Class I local suppliers; bidders must prove manufacturer or service-provider status for the offered services.
• If L1 is not MSE, non-MSE bidders within L1+15% may be invited to match L1 price for up to 100% contract value.
• For bid values >₹10 Crore, local content declarations require certification by statutory auditors or chartered accountants as applicable.
• Documentation must establish GST registration, PAN, experience, and financials; engagement terms depend on IOCL procurement policies and 50% local content norms when applicable.