Navodaya Vidyalaya Samiti Service & Support Tender Malkangiri Odisha 25% Quantity Flexibility 2026

Tender Overview

Navodaya Vidyalaya Samiti invites a service bid for providing outsourced staff and related service support at the Malkangiri, Odisha 764044 location. Estimated value is ₹4,320,000 with an EMD of ₹86,400. The buyer permits a quantity or duration change up to 25% at bid issue and post-issuance, binding bidders to revised terms. MSE purchase preference applies if the bidder is a manufacturer or service provider, with matching or within 15% of the L1 price for select cases. An office of the service provider must exist in the consignee state, with dedicated toll-free support and an escalation matrix. Payment to staff is the provider’s obligation before claiming reimbursement, with statutory documentation (PF, ESIC) furnished. EMD can be submitted via DD payable to PRINCIPAL JNV MALKANGIRI; hard copy must reach within 5 days of bid end/opening.

Technical Specifications & Requirements

• No product specifications are provided in the tender data; bidders should prepare to demonstrate capability for service provision at a school/nodal system level in Odisha.
• Required service support features include a dedicated contact channel (toll-free), an escalation matrix, and an on-ground service presence in the state of the consignee.
• The tender implies staffing services, payroll responsibility, and compliance with statutory payroll documentation.
• The BOQ is empty; emphasis is on service scope, onsite management, and compliance with local rules.
• It is prudent to present prior experience in similar school-education service contracts and capacity to deploy trained personnel quickly.

Terms, Conditions & Eligibility

• EMD: ₹86,400; DD payable to PRINCIPAL JNV MALKANGIRI, with scanned DD proof uploaded and hard copy delivered within 5 days of bid end/opening.
• Quantity/Duration Flex: up to 25% increase/decrease allowed at contract issue and post-issuance.
• MSE Purchase Preference: available to eligible micro/small enterprises meeting service/provider criteria; price matching within 15% under policy rules.
• Service Presence: office of service provider must be in the state of the consignee; dedicated toll-free support and escalation matrix required.
• Salary/Wages: service provider must pay contracted staff first, with statutory PF/ESIC documentation and bank statements provided when claiming payment.