Assam Industrial Development Corporation Limited Software Support Services Tender Assam 2026 – Microsoft Applications Maintenance & Implementation

Tender Overview

Assam Industrial Development Corporation Limited (aidc) invites bids for Software Support Services 2.0 centered on Microsoft application maintenance, implementation, adaptive enhancements and upgrades. The estimated contract value is ₹3,00,000 with a flexible quantity/duration framework up to 50%. The tender includes local content requirements under Make in India and potential MSE preferences. Unique compliance clauses require non-obsolescence of offered services and financial standing affirmation. Location specifics are tied to Assam’s government procurement ecosystem, with industry department involvement. This procurement emphasizes service rollout scope, OEM authorizations, and a transparent path for bidders to secure a formal support contract.

Technical Specifications & Requirements

• Product/Service: Software support, Microsoft application maintenance, implementation services, adaptive enhancements, perfective upgrades.
• Estimated Value: ₹3,00,000
• Quantity/Scope: Up to a 50% increase in contract duration or scope at issue, with subsequent allowance for a further 50% expansion in lumpsum contracts upon provider consent.
• Standards & Compliance: No explicit technical standards listed; bidders must ensure offerings are not obsolete and maintain minimum 1 year residual market life.
• Eligibility Indicators: Must not be in liquidation or bankruptcy; OEM authorizations and Make in India documentation required; local content certification mandatory for bids above ₹10 Crore (if applicable).
• Location Context: Procurement under Assam Industries & Commerce Department; applicable to government software support services in Assam.

Terms, Conditions & Eligibility

• EMD/Financial Standing: Bidder must demonstrate sound financial standing; no explicit monetary amount listed; undertake non-liquidation clause as part of bid.
• Local Content & Preferences: Make in India 50% local content requirement; OEM certificate with local value addition locations; MSE preference to eligible bidders; micro/small enterprise status if applicable.
• Delivery & Execution: No specific delivery timeline stated; contract scope may be increased by up to 50% with consent.
• Warranty/Support: Not explicitly specified; bidders should anticipate post-award support expectations aligned with software maintenance norms.