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National Board Of Examinations AMC for Integrated Security and Surveillance System Tender 2026 in Health & Family Welfare Department

Bid Publish Date

30-Jun-2026, 11:04 am

Bid End Date

10-Jul-2026, 12:00 pm

Value

₹4,00,000

Location

SOUTH WEST DELHI , DELHI

Progress

Issue30-Jun-2026, 11:04 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Tender Overview

The National Board Of Examinations, under the Department Of Health And Family Welfare, invites bids for an AMC of an Integrated Security and Surveillance System. The scope includes hardware, software, networking components, and consumables provided by the service provider within the contract. The estimated contract value is ₹400,000. The procurement emphasizes vendor experience with government, PSU, or reputed private organizations and requires OEM authorization where applicable. A 25% quantity or duration adjustment clause is included, subject to contract issuance. An integrity pact is mandatory, and MSME/NSIC exemption can apply on demonstration of applicable certificates. This tender focuses on robust security and surveillance integration for health sector operations.

Key differentiators include the requirement for a formal supply or PO experience, adherence to integrity policies, and mandatory OEM authorization where bidders act as distributors, ensuring traceability and serviceability of components. The absence of a BOQ suggests a holistic AMC scope rather than discrete itemized lots, stressing lifecycle support, maintenance, and proactive monitoring capabilities. Bidders should prepare for a service-oriented engagement with emphasis on reliability and compliance to organizational policies.

Technical Specifications & Requirements

  • Scope: AMC for Integrated Security and Surveillance System including hardware, software, networking, and consumables (included in contract cost)
  • Estimated value: ₹400,000
  • Experience evidence: Experience certificate for supply to government/PSU/reputed private organization with supply/purchase order
  • OEM authorization: Mandatory where relevant; include manufacturer authorization details
  • Eligibility clauses: MSME/NSIC exemption certificates if applicable; bidder must not be under liquidation or bankruptcy
  • Compliance & integrity: Signed Integrity Pact to be uploaded; procurement terms include a 25% option clause for quantity or duration adjustments
  • Additional terms: Service scope and ATC/SOW documents uploaded by buyer; ensure alignment with service contract expectations

Terms, Conditions & Eligibility

  • EMD: Not specified in data; bidders should verify if exemptions apply under MSME/NSIC with requisite certificates
  • Experience: Prior supply to government/PSU or renowned private organizations and possession of supply/purchase orders
  • Delivery/Timeline: Not explicitly stated; ensure readiness for AMC rollout and ongoing support upon award
  • Payment: Not detailed; confirm standard government payment practices during contract execution
  • Documentation: Provide integrity pact, OEM authorization, company eligibility declaration, supply orders, and MSME/NSIC exemption certificates if applicable
  • Bonus/Penalties: 25% option clause allows contract quantity or duration adjustment; ensure bid alignment with potential scope changes

Key Specifications

    • Product/service names: Integrated Security and Surveillance System AMC
    • Quantities/Value: Est. ₹400,000 contract value
    • Experience: Government/PSU or reputed private organization supply orders
    • Certifications: OEM authorization; Integrity Pact; MSME/NSIC exemption if eligible
    • Delivery/Service: Ongoing AMC coverage including consumables within contract cost

Terms & Conditions

  • Key Term 1: 25% option clause allows scope/duration adjustment at contract issue and post-issuance

  • Key Term 2: Integrity Pact must be uploaded; bidder compliance with organization policy

  • Key Term 3: OEM authorization required for distributors/service providers; supply/purchase orders needed

Important Clauses

Payment Terms

Not explicitly specified; verify standard government payment practices during AMC execution

Delivery Schedule

Not explicitly stated; anticipate rollout aligned with AMC lifecycle maintenance

Penalties/Liquidated Damages

Not specified; consult ATC/Scope of Work for penalty frameworks and performance bonds

Bidder Eligibility

  • Experience with government/PSU or renowned private organization in security systems

  • Ability to provide OEM authorization or distributor certification

  • Compliance with Integrity Pact and non-liability to liquidation or bankruptcy

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

AMC of Integrated Security and Surveillance System - AMC of Integrated Security and Surveillance System; Comprehensive; Hardware, Software, Networking System; Consumables to be provided by Service Provider (included in the contract cost)

Authority Records

MINISTRY OF HEALTH AND FAMILY WELFAREHEALTH AND FAMILY WELFARE DEPARTMENT

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Documents 7

GeM-Bidding-9504771.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for government/PSU/private organizations with supply/purchase orders

4

Financial statements or proof of financial standing

5

EMD submission documentation or MSME/NSIC exemption certificate

6

Integrity Pact signed copy

7

OEM manufacturer authorization or distributor authorization with contact details

8

Any ATC/Scope of Work documents uploaded by buyer

Frequently Asked Questions

How to bid for integrated security system AMC in health department?

Bidders must provide experience certificates for government or PSU supply, OEM authorization, and Integrity Pact. Include MSME/NSIC exemption if eligible, and submit supply orders to demonstrate prior capability. Ensure the 25% option clause is acknowledged and align with the ATC/SOW documents.

What documents are required for AMC tender submission in health sector?

Submit GST, PAN, experience certificates with PO copies, financial statements, EMD or exemption certificate, OEM authorization, signed Integrity Pact, and any buyer-supplied ATC/SOW attachments. Ensure all documents are current and verifiable against organization policies.

What are the technical scope and standards for AMC?

Scope covers hardware, software, networking, and consumables included in contract cost. OEM authorization is required for distributors, while Integrity Pact compliance is mandatory. Specific standards are tied to security system integration rather than a single IS code in data.

When is the delivery/renewal timeline for AMC contract?

Exact delivery timeline is not specified; bidders should plan for rapid deployment post-award and ongoing maintenance under AMC terms. Confirm delivery milestones in the ATC and SOW attached by the buyer.

What is the EMD requirement for this tender?

EMD is not explicitly stated in the provided data; bidders should verify if MSME/NSIC exemptions apply and submit applicable exemption certificates or standard EMD as per organization policy.

Which organizations qualify for experience certificates for this tender?

Experience must be with government bodies, public sector undertakings, or renowned private organizations, demonstrated via supply/purchase orders. Certificates should reflect AMC-related deployments and post-implementation support capabilities.

What is required to demonstrate OEM authorization for AMC bidders?

Provide an Authorization Form/Certificate with OEM details: name, designation, address, email, and phone number. This confirms the bidder acts as an authorized distributor/service provider for the security system.

How does the 25% option clause affect procurement scope?

The buyer may increase or decrease contract quantity or duration up to 25% at contract issuance, with the possibility of later adjustments. Bidders must accept revised scope or duration as part of the contract terms.

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