Pest and Animal Control Service - Maintenance Contract; 1 month; Termite Control (Spot Treatment/Dr
Employees Provident Fund Organisation (epfo)
CHENNAI, TAMIL NADU
Bid Publish Date
29-Jun-2026, 10:49 am
Bid End Date
09-Jul-2026, 11:00 am
Value
₹7
Location
Progress
Quantity
31612
Bid Type
Two Packet Bid
This GEM tender seeks a qualified service provider to deliver comprehensive Pest and Animal Control Maintenance across multiple vectors and pests for a 12-month term, including termite control (spot treatment/drilling), weekly rodent and vector control, and short-term treatments for cockroaches and ants. The estimated value is ₹7.0 (currency not specified) with a flexible scope across weekly, biweekly, and monthly service intervals. The requirement emphasizes proximity to the consignee state and a dedicated support framework, including a toll-free contact and an escalation matrix. The absence of BOQ items suggests a service-layer procurement model focused on ongoing maintenance rather than one-off installations. Unique aspects include strict service-support expectations and geographic presence in the consignee state to ensure rapid response times.
Pest control service scope includes termite, rodents, vectors, cockroaches, ants, and general pests.
Cadence requirements: weekly rodent and vector control; monthly/short-interval treatments for other pests; 12-month term.
Geographic requirement: service provider must have a local office in the consignee state and provide documentary evidence.
Support requirements: dedicated toll-free number and escalation matrix for service support.
Local office presence in consignee state with documentary evidence.
Dedicated toll-free service number and escalation matrix required.
12-month maintenance contract with specified weekly/monthly cadences.
Not specified in tender data; determine terms upon award and contract negotiation.
Weekly and monthly service cadences defined; 12-month term; response times not detailed.
No LD details provided in data; to be clarified during contract finalization.
Must have a local office in the consignee state with documentary evidence.
Must provide a dedicated toll-free service number for support.
Must submit an escalation matrix with contact details for service emergencies.
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Pest and Animal Control Service - Maintenance Contract; 12 months; Termite Control (Spot Treatment/Drilling treatment) , Pest and Animal Control Service - Maintenance Contract; weekly; Rodent Control , Pest and Animal Control Service - Maintenance Contract; 1 month; General Pests/Insects Control , Pest and Animal Control Service - Maintenance Contract; weekly; Vector Control (Mosquitoes/insects) , Pest and Animal Control Service - Maintenance Contract; 0.5 months; Cockroach Control , Pest and Animal Control Service - Maintenance Contract; 0.5 months; Ants Control , Pest and Animal Control Service - Maintenance Contract; 1 month; Dis-infestation
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Main Document
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS
Employees Provident Fund Organisation (epfo)
CHENNAI, TAMIL NADU
Grid Controller Of India Limited
KOLKATA, WEST BENGAL
Directorate General Of Anti-dumping And Allied Duties
NEW DELHI, DELHI
Controller General Of Communication Accounts
N/a
WEST DELHI, DELHI
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Proof of local office presence in the consignee state (registered address, contact details).
Dedicated toll-free service number for customer support.
Escalation matrix with multiple contact levels and times for service emergencies.
Business registration documents, GST registration, and any relevant compliance certificates (as applicable to service providers).
Submit proof of local office presence, a dedicated toll-free support number, and an escalated contact matrix. The contract spans 12 months with weekly rodent and vector control, plus monthly treatments for cockroaches and ants. Ensure your bid demonstrates rapid response capability and geographic coverage.
Provide evidence of local office in the consignee state, GST registration, company registration, and a dedicated toll-free support line. Include the escalation matrix showing key contacts and response times. While EMD details are not specified, ensure complete technical and compliance documents are ready.
Scope includes termite spot/drilling treatment, weekly rodent control, weekly vector control, monthly cockroach/ants control, and general pest disinfestation. The contract runs for 12 months with specified weekly and monthly cadences to maintain year-round pest management.
Eligibility focuses on local state presence, demonstrated service support capability via toll-free line, and an escalation matrix. Vendors should show capacity for year-long coverage, prompt response, and compliance with local regulatory requirements where the consignee operates.
Bidders must provide a dedicated toll-free telephone line and a formal escalation matrix with tiered contacts for rapid issue resolution. This ensures 24/7 availability for pest control emergencies and routine maintenance inquiries throughout the 12-month term.
Tender data does not specify exact dates; the 12-month contract is planned with weekly and monthly service cadences. Bidders should prepare to mobilize quickly upon award and establish local office operations and support channels immediately.
Tender data does not list explicit standards; bidders should align with industry best practices for pest management, ensuring compliance with local regulations. Highlight local office capability and robust support systems; note that explicit certification requirements are not disclosed in the documentation.
Estimated value is ₹7.0 (currency not specified). Bidders should price the year-long maintenance plan covering termite, rodent, vector, and general pest controls with weekly and monthly cadences as described.
Grid Controller Of India Limited
📍 KAMRUP, ASSAM
N/a
📍 NORTH DELHI, DELHI
Power Grid Corporation Of India Limited
📍 BARDHAMAN, WEST BENGAL
N/a
📍 BANKURA, WEST BENGAL
N/a
📍 LEH, JAMMU & KASHMIR
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Main Document
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS