Indian Army Behind the Ear Hearing Aid (Digital) Tender 2026 - MDR, IS 16127, Medical Device Licenses & 25% Quantity Option
Indian Army
Posted:
3 January 2026
Closed:
5 January 2026
GEM
GEM
Indian Army Behind the Ear Hearing Aid Tender Darjeeling West Bengal 2026 ISO 9001/IS 550 Compliant
Bid Publish Date
12-Jun-2026, 7:49 pm
Bid End Date
22-Jun-2026, 8:00 pm
Value
₹2,38,080
Location
Progress
Issue12-Jun-2026, 7:49 pm
AwardPending
Quantity
32
Bid Type
Two Packet Bid
Tender Overview
The Indian Army invites bids for a Behind the Ear Hearing Aid (Digital) in Darjeeling, West Bengal (734001) with an estimated value of ₹238,080. The contract covers supply, installation and commissioning where applicable, with option to adjust quantities by up to 25% during and after award. Bidders must provide a product data sheet, GST details, and demonstrate prior government supply experience. The project emphasizes compliance with technical standards and official data-sheet alignment to avoid bid rejection. A key differentiator is the inclusion of an optional comprehensive warranty via bidding terms, superseding catalogue warranty where elected.
Technical Specifications & Requirements
- Product category: Behind the Ear Hearing Aid (Digital) with multiple program controls and telecoil options
- Key performance metrics to be supplied: Maximum OSPL 90, HF Average OSPL 90, HF Average Full on Gain at specific inputs, Minimum number of channels/bands, Frequency range, Total Harmonic Distortion at 500/800/1600 Hz (RTG), Equivalent Input Noise Level, Induction coil/Telecoil sensitivity at 10 mA/m, Low battery indicator
- Controls: Minimum number of programs for different listening conditions, AGC/Compression, and tone adjustment provisions
- Standards: explicit conformity to relevant standards; data sheet must reflect compatibility and certification status
- Warranty: catalogue warranty with potential option for comprehensive warranty via bid
Terms, Conditions & Eligibility
- Quantity flex: option to increase/decrease up to 25% at contract stage; delivery timelines adjust accordingly
- Delivery/Installation: to be performed at the specified recipient address; installation/commissioning scope as applicable
- Financials: bidder must declare no liquidation or bankruptcy; GST handling per actual rates; bid requires an upfront data sheet match
- Experience: bidder or OEM must have three years of regular supply to central/state government or PSU for same category products; supporting contracts must be provided
- Documentation: mandatory data sheet, GSTIN, PAN, experience certificates, and financials; non-compliant bids risk rejection
Key Specifications
-
Product: Behind the Ear Hearing Aid (Digital) with telecoil option
-
Standards: IS/IEC conformity where applicable; data sheet must state standards fulfilled
-
Performance metrics: Maximum OSPL 90; HF Average OSPL 90; HF Average Full on Gain at 50/60 dB input
-
Electrical: Induction coil/Telecoil sensitivity at 10 mA/m; Low battery indicator
-
Controls: Minimum number of programs; AGC/Compression; Adjusting Tone
-
Warranty: Catalogue warranty with optional comprehensive warranty via bid
Terms & Conditions
-
25% quantity flex at contract stage; delivery period adjusts with option
-
Data sheet and GST details mandatory; bid may be rejected for mismatch
-
Three years government/PSU supply experience required
Important Clauses
Payment Terms
GST treatment at actual rates; no automatic GST uplift beyond quoted rate; payment terms as per standard government contract
Delivery Schedule
Delivery to commence after last delivery order date; extended period calculations apply per option clause
Penalties/Liquidated Damages
Apply as per standard contract for delays; no explicit LD rate in provided data; adjudicated as per buyer terms
Bidder Eligibility
-
Regularly manufactured and supplied same/similar category products to Central/State Govt or PSU for 3 years
-
No liquidation or bankruptcy proceedings; bid submission must include an undertaking
-
OEM authorization or reseller agreement if bidding via third party
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Behind the Ear Hearing Aid (Digital) (Q2)
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 6
GeM-Bidding-9392324.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
CATALOG-Specification-1
CATALOG Specification
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Posted:
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Indian Army Behind the Ear Hearing Aid Tender Jalandhar Punjab 2026 ISO 9001 BIS BIS Certification
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Posted:
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Closed:
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GEM
Tender Results
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Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| GENERAL FEATURES | Product Name | Behind the Ear Hearing Aid (Digital) |
| GENERAL FEATURES | Device Programming | Programmable by using Trimmer control, Programmable Through Software |
| GENERAL FEATURES | Microphone | Omni-Directional |
| STANDARD | Conformity to Standards | IS 16127 (Latest) |
| PRODUCT SPECIFICATION | Maximum OSPL 90 | 105 to 135 dB SPL |
| PRODUCT SPECIFICATION | HF Average OSPL 90 | 100 to 135 dB SPL |
| PRODUCT SPECIFICATION | HF Average Full on Gain (at 50/60 dB input) | 40 dB (Min) |
| PRODUCT SPECIFICATION | Minimum Number of Channels/Bands | 8, NA for Non programmable |
| PRODUCT SPECIFICATION | Frequency Range | Atleast 200 to 4500 Hz for 105 to 115dB output and 200 to 4000 Hz for 115 to 135 db |
| PRODUCT SPECIFICATION | Total Harmonic Distortion at 500, 800 and 1600 Hz at RTG Position | ≤ 7 % |
| PRODUCT SPECIFICATION | Equivalent Input Noise Level | ≤ 30 dB SPL |
| PRODUCT SPECIFICATION | Induction Coil/Telecoil with Sensitivity (at 10mA/m) | 75 dB (Min) |
| PRODUCT SPECIFICATION | Low Battery indicator | Yes |
| CONTROLS PROVIDED ON EACH HEARING AID | Minimum Number of Program for Different Listening Conditions | 1, 2, 4 |
| CONTROLS PROVIDED ON EACH HEARING AID | AGC/Compression | Yes, No |
| CONTROLS PROVIDED ON EACH HEARING AID | Provision of Adjusting Tone | By a Tone control, Through Programming |
| WARRANTY | Warranty in years (Option of comprehensive warranty is available through bidding only, which if opted will supersede normal warranty in the catalogue) | 1, 2 Or higher |
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Required Documents
1
GST certificate
2
PAN card
3
Experience certificates showing 3 years government/PSU supply
4
Financial statements demonstrating stability
5
EMD documents (if applicable) or equivalent security
6
Technical data sheet of offered hearing aid
7
OEM authorization or reseller contracts as applicable
8
Product data sheet and compliance certificates confirming standards
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for Behind the Ear hearing aid tender in Darjeeling 2026?
Bidders must submit GST details, PAN, three years government/PSU supply experience, and a complete data sheet of the offered hearing aid. Provide OEM authorisation if bidding through a reseller, and ensure compliance with Maximum OSPL 90, HF Average OSPL 90, and other listed specs.
What documents are required for hearing aid procurement in West Bengal?
Required documents include GST certificate, PAN, three years of government/PSU experience contracts, financial statements, and the product data sheet showing standards conformance and performance metrics such as OSPL and TD values.
What are the technical specifications for the hearing aid in this bid?
Key specs include Maximum OSPL 90, HF Average OSPL 90, HF Average Full on Gain at 50/60 dB, Minimum Channels/Bands, Frequency Range, THD at 500/800/1600 Hz, EIN, and Telecoil sensitivity. Data sheet must confirm compliance with these metrics.
What is the required supplier experience for this hearing aid tender?
Bidders or OEMs must have supplied similar category products to Central/State Govt or PSU for a minimum of 3 years prior to bid opening, with contracts or purchase orders demonstrating ongoing activity in each year.
What are the delivery terms and quantity adjustment rules for this tender?
The buyer may adjust quantity by up to 25% during contract; delivery schedule starts from the last original delivery order date, with time extension calculated as (additional quantity/original quantity) × original delivery period, minimum 30 days.
What warranty options exist for hearing aids under this tender?
Catalogue warranty is standard; bidders may offer an optional comprehensive warranty via bid, which would supersede catalogue terms if selected; ensure warranty duration and coverage are clearly stated in the data sheet.
How is GST handled for this hearing aid procurement in West Bengal?
GST is to be paid/reimbursed according to actual rates or applicable rates, whichever is lower, and the buyer bears no additional GST responsibility beyond the quoted rate; confirm GST details in the bid.
What is the submission deadline and data sheet requirement for the bid?
Submit a complete data sheet of the offered hearing aid along with GST, PAN, and experience contracts; ensure the data sheet mirrors the product specifications, including OSPL, THD, EIN, and telecoil specs, to avoid rejection.
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Documents 6
GeM-Bidding-9392324.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
CATALOG-Specification-1
CATALOG Specification
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS