Indian Army Behind the Ear Hearing Aid (Digital) Tender Jalandhar Punjab 2026 - ISO 9001 BIS Type Test Induction Telecoil

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for a Behind the Ear Hearing Aid (Digital) procurement in JALANDHAR, PUNJAB 144001. The scope covers device programming, microphone functionality, minimum channels/bands, induction coil/telecoil sensitivity, and multiple listening-program controls. Estimated quantity is variable per the option clause, with delivery governed by original and extended periods. A mandatory Manufacturer Authorization along with OEM service support in India is required. The tender emphasizes ISO 9001 certification, BIS/type-test compliance, and Material Test Certificates, signaling strict quality governance and post-sale service expectations. A unique feature allows optional comprehensive warranty via bidding, potentially superseding catalogue terms. The absence of a BoQ implies a focus on standard hearing-aid configurations and compliance documents. Key differentiators include OEM authorization, in-country after-sales, and formal testing prerequisites. Unique aspects include option-based warranty and quantity adjustment terms up to 50% during and after contract execution.

Technical Specifications & Requirements

• Product category: Behind the Ear Hearing Aid (Digital)
• General features: Device programming; Microphone
• Product specifications: Minimum number of channels/bands; Induction coil/telecoil with sensitivity at 10 mA/m
• Controls on each device: Minimum programs for varied listening conditions; AGC/compression; Tone adjustment
• Warranty: Option of comprehensive warranty via bid; supersedes catalogue warranty if chosen
• Quality & compliance: ISO 9001; BIS licence and type test certificates; Material Test Certificate required
• Certification/Support: OEM registered office in India for after-sales service; Manufacturer Authorization mandatory; PAN, GSTIN, cancelled cheque, EFT mandate required

Terms, Conditions & Eligibility

• EMD/Advance terms: 50% quantity variation permissible during/after contract; delivery timeline based on original and extended periods with minimum 30 days
• Experience: 3 years’ regular supply/manufacture to Central/State Govt organizations or PSUs; relevant contracts to be submitted
• Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; OEM authorization; ISO 9001 certificate; BIS/type-test certificates; Material Test Certificate
• Importers: If imported, OEM/authorized seller must have registered Indian office for after-sales service
• Compliance: Non-submission of certificates/documents leads to rejection; bid must include all required certifications and test reports