Indian Army Procurement Kupwara AC Service, Misc Goods & Support 2026 Tender - IS0-9001 Embedded Terms & 25% Option Clause

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for a diverse range of 34 items located in Kupwara, Jammu & Kashmir (193221). Estimated value is ₹109,000. The tender encompasses multiple product categories including remote devices, AC service supplies, glassware, kitchenware, office accessories, and household items. Bidders must be prepared for a 25% quantity variation during contract placement and currency delivery, per the option clause. GST considerations are bidder’s responsibility, with reimbursement aligned to actuals or lower applicable rates. Samplings must be submitted within 48 hours of bid publication. A functional service center in the consignee’s state is mandatory for carry-in warranty, or establish one within 30 days post award. A dedicated toll-free service line and an escalation matrix are required for ongoing support. The BOQ lists 34 items, with no technical specifications provided in the available data; emphasis is on supply readiness, after-sales service, and adherence to delivery terms.

Technical Specifications & Requirements

• 34 item BOQ; no explicit technical specifications available in the data
• Sample submission within 48 hours of bid publication; non-compliance risks rejection
• Service & Support: functional service center in each consignee state for carry-in warranty; establishment within 30 days of award if not present
• After-sales: dedicated/toll-free service number; escalation matrix required
• GST: bidder to determine applicability; reimbursement as per actuals or lower rate, subject to quoted GST% and regulatory norms
• Delivery flexibility via option clause allowing up to 25% quantity variation at contracted rates
• Payment terms not specified; GST implications clarified within terms
• 34-item scope includes diverse categories (remote items, AC services, fixtures, glassware, and office equipment)

Terms, Conditions & Eligibility

• EMD: not specified in the available data
• Option Clause: quantity may be increased/decreased by up to 25% during contract and currency of contract
• GST: bidder bears GST determination; reimbursement as actual or as per lower applicable rate
• Required documents: PAN Card, GSTIN, Cancelled Cheque, EFT Mandate certified by Bank
• Service Center: must have functional center in every consignee state; establishment within 30 days if absent
• Support: dedicated toll-free service line and escalation matrix mandatory
• Samples: required to be submitted within 48 hours of bid publication; non-submission leads to technical non-compliance
• Delivery terms: delivery period linked to original order date; extension mechanics defined by option clause