Indian Army Toner Cartridges / Printer Consumables Tender 2026 PAC Only

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for Toner Cartridges, Ink Cartridges and Printer Consumables under the PAC Only category. The opportunity involves multiple generic cartridge specifications and printer compatibility parameters, with an Earnest Money Deposit of ₹120,000. The procurement targets reliable suppliers capable of supplying generic cartridge classes across unspecified printer brands, with emphasis on authenticity, authorized distributors, and post‑award support obligations. The tender’s strength lies in clear EMD requirements, OEM authorization expectations, and a structured service framework to ensure nationwide availability and on‑site support where applicable.

Technical Specifications & Requirements

• Category: Toner Cartridges / Ink Cartridges / Consumables for Printers (Q2) (PAC Only)
• Product Class: Cartridge/Consumable (generic descriptors listed in tender data)
• Color: All colors listed as generic categories; exact color not specified
• Printer/ MF Machines Brand: Compatible with specified OEM models; exact models not provided in the data
• Minimum Yield / Pages: Not explicitly stated in the data; supplier to verify with OEM specifications
• Model Numbers: OEM printer model numbers and cartridge model numbers are required (not provided)
• Quality Standards: References to IS/ISO standards are not specified in the data; bidders should confirm with the buyer
• Delivery Scope: Service centre presence within the state of consignee locations; on-site or carry-in warranty terms depend on product type
• Warranty & After‑Sales: Service centres, toll‑free support, and escalation matrix required as part of after‑sales commitments
• EMD: ₹120,000 to be submitted as per tender terms; DD or online payment options indicated
• Documentation: OEM authorisation and distributor details must be furnished with bid
• Other Terms: Imported products require Indian registered office for after‑sales support; supplier must establish service centre within 30 days if not present

Terms, Conditions & Eligibility

• EMD: ₹120,000 (DD in favour of GSO1 PROJ or online); proof to be uploaded with bid
• Eligibility: Bidder to provide PAN, GSTIN, cancelled cheque, and EFT mandate; bidder to upload undertaking of no liquidation or bankruptcy
• OEM Authorization: Mandatory Manufacturer Authorization/Distributor authorization with full details
• Service Centers: Functional service centre in the state of consignee location; establish within 30 days if absent
• Support: Dedicated toll-free service number; escalation matrix for service support
• Imported Products: Must have Indian registered office for after‑sales support
• Bid Security: DD accepted; hard copy to be delivered within 5 days of bid end/open date; post‑award DD submission within 15 days if used as PBG
• Delivery & Payment: Terms align to GeM/Government procurement practices; specific payment terms not disclosed in data
• Warranty/Penalties: Penalties and LD terms not specified in data; will be defined in contract
• Documentation: Include GST, PAN, experience certificates, financial statements, EMD documentation, OEM authorisations