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Central Railway GCC Cloud Support Services Tender Mumbai 2026 – 25 All-in-One PC Hire, 2 Years, IS/II Standards

Bid Publish Date

20-Jun-2026, 10:48 am

Bid End Date

03-Jul-2026, 11:00 am

Value

₹5,64,918

Location

MUMBAI , MAHARASHTRA
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Progress

Issue20-Jun-2026, 10:48 am
Corrigendum30-Jun-2026
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

25

Bid Type

Single Packet Bid

Key Highlights

  • • Central Railway procurement for GCC cloud support services in Mumbai
  • • 25 All-in-One PCs, 2-year hire term under ATC scope
  • • Dedicated toll-free service support line required
  • • Estimated value ₹564,918.0; no EMD details available
  • • ATC governs deployment specifics and installation scope
  • • No BOQ items currently listed; refer to ATC for technical specs
  • • Compliance with Indian Railways procurement norms for IT equipment

Categories 1

SERVICES

Tender Overview

Organization: Central Railway, Indian Railways, issuing a GCC (Government Community Cloud) support services tender. Product/Service: Dedicated cloud support and 25 all-in-one PCs provisioning as per ATC scope for Dy.CMM/M/Parel Office, Mumbai, for a 2-year period. Estimated value: ₹564,918.0. Location: Mumbai, Maharashtra. The ATC specifies a 25 PC hire with a focus on service support reliability, including a dedicated toll-free service line. This tender leverages GCC requirements and the potential for continuous hardware/IT support across a key railway hub.

Technical Specifications & Requirements

  • Scope: Hiring of 25 All-in-One PCs for Dy.CMM/M/Parel Office, Mumbai, for a 2-year term (ATC).
  • Support: Must provide a dedicated toll-free service number for service support per buyer terms.
  • ATC Attachment: Technical scope and deployment details are defined in the uploaded ATC document; exact PC configuration, OS, and warranty terms are to be confirmed in the ATC.
  • BOQ: No items listed in the current BOQ; bidders should rely on ATC for delivery/installation specifics.
  • Vendor Commitment: Compliance with Central Railway/Indian Railways procurement norms for GCC-related IT equipment and services.

Terms, Conditions & Eligibility

  • ATC-based scope: 25 All-in-One PCs for 2 years with service support commitments.
  • Dedicated support: Bidders must provide a toll-free service line to meet the Buyer Added Terms.
  • Estimated value: ₹564,918.0; no EMD details provided in the available data.
  • Delivery/Installation: Applicable as per ATC; no explicit timelines disclosed here.
  • Documentation: Ensure readiness to submit OEM authorizations and GCC-compliant service records per bid terms.

Key Specifications

  • Product/service names: All-in-One PCs, GCC cloud support service

  • Quantity: 25 PCs

  • Duration: 2-year engagement

  • EMD/estimated value: ₹564,918.0 (estimated value only)

  • Delivery/installation: per ATC; details in ATC document

  • Warranty/AMC: to be defined in ATC

  • Standards/ certifications: GCC compliance; OEM authorization

Terms & Conditions

  • Dedicated toll-free service support line requirement

  • ATC governs scope, deployment, and PC configurations

  • Estimated contract value ₹564,918.0; EMD details pending

  • Delivery timelines and warranty terms per ATC

  • Submission must align with Indian Railways IT procurement norms

Important Clauses

Payment Terms

Not specified in available data; reference ATC for payment schedule and milestones

Delivery Schedule

Delivery/installation timing to be defined in ATC; ensure readiness for 2-year service window

Penalties/Liquidated Damages

Not specified in available data; applicable penalties to be confirmed in ATC

Bidder Eligibility

  • Experience in IT hardware provisioning and maintenance for government entities

  • Ability to supply 25 All-in-One PCs with GCC service support

  • Compliance with Indian Railways procurement norms and OEM authorizations

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Support Services - Government Community Cloud (GCC)

Authority Records

MINISTRY OF RAILWAYS

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Documents 3

GeM-Bidding-9496505.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for IT hardware provisioning and service support

4

Financial statements or turnover proof for prior years

5

EMD documents (if applicable per ATC; confirm amount and mode)

6

Technical bid documents demonstrating PC configurations and OS/Warranty

7

OEM authorizations for supplied All-in-One PCs

8

Service support capability documents (toll-free line details, SLA)

Corrigendum Updates

1 Update
#1

Update

30-Jun-2026

Extended Deadline

03-Jul-2026, 11:00 am

Opening Date

03-Jul-2026, 11:30 am

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Central Railway GCC cloud support tender in Mumbai 2026?

Bidders should review the ATC for scope (25 All-in-One PCs) and ensure OS, warranty, and service SLAs align. Prepare OEM authorizations, GST, PAN, financials, and technical compliance. Submit through the GEM portal with the ATC-compliant technical bid and service support details.

What documents are required for Central Railway IT equipment tender in Mumbai?

Required documents include GST registration, PAN, experience certificates in IT hardware provisioning, financial statements, EMD documents if applicable, OEM authorization letters, and technical bid detailing PC configurations and service SLAs as per ATC.

What is the scope of 25 All-in-One PCs in this tender?

The ATC specifies deployment for Dy.CMM/M/Parel Office, Mumbai, for a 2-year duration under GCC cloud support, including a dedicated toll-free service line for support and installation as per technical scope.

What are the payment terms for Central Railway PC procurement?

Payment terms are defined in the ATC; current data does not specify percentages or milestones. Bidders should verify the ATC for milestone-based payments and any advance or performance-based payments.

What standards or certifications are required for the PCs?

The tender requires GCC compliance and OEM authorizations for All-in-One PCs; exact OS, warranty, and certification details are in the ATC and must be strictly followed.

When is the delivery timeline for the 25 PCs in Mumbai?

Delivery schedule is defined in the ATC; bidders must plan for installation at Dy.CMM/M/Parel Office and align with the 2-year service window specified by Central Railway.

What is the estimated contract value for the Mumbai tender?

The estimated value is ₹564,918.0; bidders should base pricing on this scope and confirm any EMD requirements or adjustments in the ATC.

How to obtain OEM authorization for the PCs in this tender?

Obtain formal OEM authorization letters demonstrating the ability to supply and service All-in-One PCs, as required by the ATC, and attach with the technical bid submission.

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