Regional Pay And Accounts Office Raipur Multifuntion Printer & All-in-One PC Tender 2026 IS0 9001 ISO 9001:

Tender Overview

The Regional Pay And Accounts Office, Raipur (Chhattisgarh) invites bids for an All-in-One PC (V2) and A4 & Legal Size Multifunction Printer (MFP). The procurement includes supply, installation, testing and commissioning with an EMD of ₹15,000. The scope encompasses on-site warranty and extended warranty options, with the option for quantity adjustments up to 25% during contract and 25% during delivery extension. Bidders must provide a Data Sheet to verify technical parameters and ensure alignment with listed product specifications. The procurement emphasizes OEM authorizations, after-sales support within India, and ISO 9001 certification. This tender requires data sheet alignment against technical parameters to avoid bid rejection. Unique clauses govern delivery timelines and serviceability, compelling bidders to confirm service centers in-state or establish them within 30 days of award. The RoA order emphasizes transparent testing, installation, and commissioning coverage, and adherence to supplier data sheets with certification alignment. The tender is positioned as a regulated procurement in Raipur, with a clear focus on security-quality office IT hardware and print solutions.

Technical Specifications & Requirements

• Product category: All-in-One PC (V2), A4 & Legal Size MFP
• Essential features: Factory preloaded OS with certification, RAM type and size, storage type and capacity, display size, port count, auto duplexing, feeder type, and paper trays
• Performance metrics: Printing speeds per ISO/IEC 24734 for A4 monochrome/color, both laser/LED and inkjet timelines
• Connectivity & warranty: On-site warranty period, extended warranty options, service center availability in the state, escalation matrix
• Compliance: ISO 9001 certified manufacturer or OEM with authorized India-based service support, OEM data sheet alignment
• Delivery Scope: Supply, installation, testing and commissioning along with data sheet verification
• OEM/Brand requirements: Imported or domestic, with registered Indian aftersales office if imported
• Data Sheet: Mandatory upload to match product specifications with bid
• ATC/ATC-IS: AtC documents required; adherence to ATC terms and conditions

Terms, Conditions & Eligibility

• EMD: ₹15,000
• Delivery terms: Delivery period anchored to original order; option to extend with 30-day minimum increment
• Quantity variation: Up to ±25% during contract and execution
• Service centers: Functional center in the state; otherwise 30 days post-award to establish one
• Warranty: On-site warranty with optional extended warranty; escalation matrix for service
• Data Sheet: Data Sheet alignment mandatory; mismatch may lead to rejection
• ISO 9001: Bidder/OEM must hold ISO 9001 certification
• OEM authorization: Required for imported products with Indian office for after-sales support
• Documentation: Submission of GST, PAN, experience, financials, EMD, and technical compliance certificates
• Data verification: Data Sheet must align with offered product specifications to avoid rejection