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Eastern Railway Premium SUV Cab & Taxi Hiring Tender 2026 for Toyota Innova Crysta ZX - 2500 km x 320 hours, Outstation 24x7

Bid Publish Date

26-May-2026, 12:08 pm

Bid End Date

09-Jun-2026, 10:00 am

Value

₹16,98,480

Location

KOLKATA , WEST BENGAL

Progress

Issue26-May-2026, 12:08 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • Premium SUV requirement: TOYOTA INNOVA CRYSTA ZX only
  • Contract scope: 2500 km and 320 hours with 24x7 outstation support
  • 25% quantity/duration increase allowed at contract issue and post-award
  • EMD/Performance security: DD or Fixed Deposit Receipt acceptable, in favor of FA&CAO/CON/ER/KOLKATA
  • RC copies and driver contact details to be submitted before start
  • Strict model validation and vehicle-grade compliance enforced

Categories 1

Tender Overview

Eastern Railway (Indian Railways) invites bids for a Monthly Basis Cab & Taxi Hiring Services in a premium SUV category, strictly deploying Toyota Innova Crysta ZX. Contract covers 2500 km and 320 hours with 24x7 outstation availability. Estimated contract value is ₹1,698,480. Location implied as service area under Eastern Railway; the scope focuses on premium hired vehicles, driver support, and round-the-clock availability. A key differentiator is the mandatory INNOVA ZX model, with pre-deployment RC copies and driver details required. A 25% contract scale-up option exists at award time, and performance security options include PBG or DD/FDR per the ATC. Unique terms mandate vehicle-grade and compliance verification before start.

Technical Specifications & Requirements

  • Vehicle model requirement: premium SUV only, Toyota Innova Crysta ZX (no alternatives accepted).
  • Contract units: 2500 relevant kilometers and 320 driving hours; 24x7 outstation service capability.
  • Performance/security deposit options: PBG or DD/FDR in favor of FA&CAO/CON/ER/KOLKATA; original hard copies due within 15 days of award.
  • Certification/deployment documents: RC copies for each deployed vehicle; driver details (name, contact) with service provider's declaration of responsibility.
  • Eligibility: bidder should upload required certificates; non-submission risks rejection.
  • ATC condition: 25% scope/quantity/duration increase allowed, with consent; price adjustments permitted for lumpsum contracts.

Terms, Conditions & Eligibility

  • EMD/Performance security: DD or FDR acceptable; must be in favor of FA&CAO/CON/ER/KOLKATA; scanned copy uploaded and hard copy delivered within 15 days of award.
  • Model exclusivity: only TOYOTA INNOVA CRYSTA ZX is acceptable as core vehicle.
  • Deployed vehicle compliance: vehicles and drivers must meet bid specifications; provide RC copies with stamps before contract start.
  • Financial standing: bidder must avoid liquidation or bankruptcy; provide undertaking to this effect.
  • Documentation: submission of all required certificates and OEM authorizations as per ATC and corrigenda.

Key Specifications

  • Vehicle: TOYOTA INNOVA CRYSTA ZX (only model accepted)

  • Basis: 2500 km and 320 hours with 24x7 outstation support

  • Location: Eastern Railway service area (Kolkata-based submission for security deposits)

  • Payment/security: DD or FDR in favor of FA&CAO/CON/ER/KOLKATA; must be delivered within 15 days

  • Documentation: RC copies and driver details for each deployed vehicle

Terms & Conditions

  • 25% contract quantity or duration variance permitted

  • DD/FDR acceptable for performance security; must be submitted within 15 days of award

  • Only Toyota Innova Crysta ZX is acceptable as core vehicle

  • Pre-start submission of RCs and driver details required

Important Clauses

Payment Terms

Release of payment subject to delivery verification and submission of original DD/FDR; 15-day delivery of security documents post-award

Delivery Schedule

24x7 outstation availability with monthly km and hour targets; flexibility up to 25% as per ATC

Penalties/Liquidated Damages

Not specified in provided data; bidders should verify during bid submission

Bidder Eligibility

  • No liquidation, court receivership, or bankruptcy proceedings

  • Ability to supply only Toyota Innova Crysta ZX vehicles

  • Submission of RCs, driver details, and all required certificates

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Monthly Basis Cab & Taxi Hiring Services - Premium SUV; 2500 km x 320 hours; Outstation 24*7

Authority Records

MINISTRY OF RAILWAYS
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Documents 2

GeM-Bidding-9376583.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar taxi/hire services

4

Financial statements (last 2-3 years)

5

EMD submission proof or PBG/DD/FDR submission

6

Technical bids and certificates of compliance

7

OEM authorizations (if applicable)

Frequently Asked Questions

How to bid for Eastern Railway premium SUV taxi tender 2026?

Bidders must submit GST, PAN, experience and financial documents, RC copies for each vehicle, driver details, and EMD via DD or provide an acceptable FDR/PBG. Ensure compliance with the exclusive Toyota Innova Crysta ZX specification and upload TDs and OEM authorizations per ATC.

What documents are required for taxi service tender in Kolkata?

Required documents include GST certificate, PAN, last 3 years financials, experience certificates for similar services, EMD proof, RC copies of deployed vehicles, driver details, and OEM authorizations if applicable; ensure submission as per bid terms.

Which vehicle model is acceptable for the bid in Eastern Railway?

Only the premium SUV model TOYOTA INNOVA CRYSTA ZX is acceptable as the core vehicle; no alternative models will be permitted, verified at bid submission and pre-start.

What is the contract scope in km and hours for the tender?

The contract specifies 2500 km and 320 hours with 24x7 outstation support; bidders must plan operations to meet monthly targets and provide continuous availability.

What are the payment and security terms for this tender?

Performance security can be provided as PBG, DD, or FDR in favor of FA&CAO/CON/ER/KOLKATA; hard copy delivery within 15 days of award; payment terms aligned with delivery verification.

How does the 25% increase/decrease clause work?

The buyer may alter contract quantity or duration by up to 25% at contract issue; post-award, changes remain within the 25% limit; for lumpsum services, scope/value may adjust with consent.

What driver/vehicle documentation is required before start?

Submit copies of vehicle RCs, names and phone numbers of deployed drivers, and a declaration of responsibility for vehicles and drivers; ensure all documentation is stamped and signed by the service provider.

Where will the security deposit be issued and where to submit?

DD/FDR must be in favor of FA&CAO/CON/ER/KOLKATA; submit scanned copies online and deliver the original hard copy to Kolkata within 15 days of award.

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