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Maharashtra Home Department Integrated Security Surveillance System Service Tender Pune 2026 - AI Video Analytics & RBAC, IS/NAS 2026

Bid Publish Date

14-Feb-2026, 10:41 pm

Bid End Date

26-Feb-2026, 10:00 am

EMD

₹8,15,552

Value

₹40,77,75,700

Progress

Issue14-Feb-2026, 10:41 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 27

Tender Overview

Home Department Maharashtra invites bids for an Integrated Security Surveillance System Service to monitor operations, conduct event video surveillance, apply AI-based video analytics, enable Network Attached Storage (NAS) for archiving footage, and implement Role-Based Access Control (RBAC) at the purchaser’s premises in PUNE, MAHARASHTRA. Estimated value is ₹407,775,720 with an EMD of ₹815,552. Tender allows up to 25% quantity/duration adjustment at contract issue and post-issue, with a mandatory requirement to upload all certificates. An on-ground service office must be located within the consignee’s state, and bidders must provide a dedicated toll-free support line and a formal escalation matrix. No BOQ items are listed in the current data, underscoring a comprehensive security systems deployment.

Technical Specifications & Requirements

  • Procurement category covers: monitor operations, event video surveillance, AI-based video analytics, NAS archiving, RBAC for security system deployment.
  • Location: Pune (410301), Maharashtra; service delivery and installation implied at buyer’s premises.
  • Key capabilities include: scalable surveillance integration, analytics-driven threat detection, long-term footage archiving, and access control governance.
  • Documentation expectations emphasize certificate uploads and compliance evidence; no explicit technical performance metrics are provided in the available data.
  • Service readiness elements include dedicated service office in the state and a toll-free support channel with an escalation matrix.
  • The absence of a BOQ suggests consolidation of multi-component security solution requirements; bidders should prepare a broad technical proposal covering hardware, software, and services that satisfy the category scope.

Terms, Conditions & Eligibility

  • EMD: ₹815,552; ensure payment method as prescribed in bid documents.
  • Delivery/Installation: Not explicitly defined; contract allows up to 25% variation in quantity or duration during issue and post-issuance.
  • Documentation: Mandatory certificate uploads; lack of required certificates may lead to rejection.
  • Service Presence: Office of Service Provider must be located in the consignee’s state with documented proof.
  • Support: Bidders must provide a dedicated toll-free support line and a formal escalation matrix for service.
  • Additional ATC/SLA attachments govern performance expectations and response times.

Key Specifications

    • Organization: Maharashtra Home Department (Pune)
    • Category: Integrated security surveillance system service with AI analytics and RBAC
    • Financials: Estimated value ₹407,775,720; EMD ₹815,552
    • Location: Pune, Maharashtra 410301
    • BOQ: Not available; no items listed
    • Key requirements: office in consignee state; dedicated toll-free support; escalation matrix; certificates upload

Terms & Conditions

  • EMD of ₹815,552 to be submitted and verified

  • Delivery terms unspecified; contract quantity/duration may vary by 25%

  • Service office must be located in the consignee state with proof

  • Dedicated toll-free service line and escalation matrix mandatory

  • Certificate uploads required for bid acceptance

Important Clauses

Payment Terms

Payment terms to be defined in bid documents; ensure EMD submission of ₹815,552 and compliance with service SLAs

Delivery Schedule

Variation allowed up to 25% in quantity or duration at contract issue or subsequently; exact schedule to be specified in the contract

Penalties/Liquidated Damages

Penalty/LD terms to be specified in the final contract; ensure readiness for service interruptions and project timelines

Bidder Eligibility

  • Must have an active office in Maharashtra within the consignee's state

  • Proven experience in integrated security surveillance deployments with AI analytics

  • Financial capability demonstrated by audited statements and GST compliance

Documents 5

GeM-Bidding-8985457.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Buyer uploaded ATC document

ATC

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar security surveillance deployments

4

Financial statements demonstrating financial capacity

5

EMD submission document

6

Technical bid documents and compliance certificates

7

OEM authorizations or distributor licenses

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Pune security surveillance tender in 2026

Bidders should prepare an EMD of ₹815,552 and submit GST, PAN, experience certificates, financials, OEM authorizations, and technical compliance documents. Ensure the dedicated toll-free support line and state-level service office, plus a documented escalation matrix; comply with the 25% quantity/duration variation clause and upload all required certificates.

What documents are required for Maharashtra surveillance procurement 2026

Submit GST certificate, PAN card, experience certificates for similar deployments, financial statements, EMD submission, technical bid documents, OEM authorizations, and any compliance certificates. Ensure bidders upload all certificates as per ATC; absence may lead to rejection.

What are the technical scope terms for AI video analytics tender in Pune

Scope includes AI-based video analytics integration, event video surveillance, NAS-based archiving, and RBAC. While we lack explicit performance metrics in the data, proposals should cover analytics accuracy, data retention policies, and RBAC configuration aligned with Maharashtra security standards.

When is the 25% variation clause applicable in Maharashtra tender

The contract permits up to a 25% increase or decrease in quantity or duration at the time of contract issue; after issuance, such variation remains allowed up to 25%. Bidders must honor revised terms if invoked.

What is the EMD amount for the Maharashtra security bid in Pune

The Earnest Money Deposit is ₹815,552. Submit via approved payment mode as specified in the bidding documents to avoid bid rejection; ensure EMD validity as per tender terms.

What support requirements must bidders meet for service delivery in Maharashtra

Bidders must establish a dedicated toll-free support line, provide an escalation matrix with contact numbers, and maintain a local service office within the consignee’s state to ensure timely on-site assistance.

What standards or certifications are explicitly required for this Pune bid

The available data emphasizes certificate uploads and compliance documentation; specific standards are not listed. Prepare ISO/BIS-like quality and security documentation, OEM authorizations, and site-specific certifications as applicable to integrated surveillance systems.