Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer
Gujarat State Electricity Corporation Limited (gsecl) Vadodara
GANDHI NAGAR, GUJARAT
Posted:
16 December 2025
Closed:
4 February 2026
GEM
GEM
Inspector General Of Prisons Annual Maintenance Service for Desktops & Acer Peripherals Vadodara Gujarat 2026
Progress
Issue12-May-2026, 3:44 pm
Corrigendum16-Jun-2026
AwardPending
Quantity
523
Bid Type
Two Packet Bid
Categories
2
Tender Overview
Inspector General Of Prisons in Gujarat invites bids for Annual Maintenance Service of Desktops, Laptops and Peripherals (Desktop PC; Acer) at Vadodara, Gujarat. The estimated contract value is ₹14,50,000 with an EMD of ₹43,500. The service provider must have a local office in the consignee’s state to ensure on-site support. A quantity/duration adjustment up to 25% is allowed at contract issue and post-issuance respectively. This procurement targets reliable AMC coverage for government-operated desktops and Acer desktop systems.
Technical Specifications & Requirements
- Scope: Annual Maintenance Service for Desktops, Laptops and Peripherals including Desktop PCs (Acer).
- Financials: Estimated value ₹14,50,000; EMD ₹43,500.
- Location: Vadodara, Gujarat; service provider office must be located within the state.
- Terms: 25% quantity/duration revision permitted; bidders must upload all mandatory certificates and documents as per ATC.
- Requirements: AMC provider to deliver on-site repair/support with documented evidence of local presence and technical capability.
Terms & Eligibility
- EMD: ₹43,500 to be deposited as specified in tender terms.
- Office Location: Service provider must have an office in Gujarat for service delivery.
- Certificates: Bidders must upload all required certificates or their bid may be rejected.
- ATC Compliance: Follow Buyer Added Terms including the 25% adjustment clause and on-site support expectations.
- Payment & Delivery: Terms rely on standard government AMC norms; ensure readiness to commence AMC as per issuance.
Key Specifications
-
Product/Service: Annual Maintenance Service for Desktops, Laptops and Peripherals (Desktop PC; Acer)
-
Estimated value: ₹14,50,000
-
EMD: ₹43,500
-
Location: Vadodara, Gujarat
-
Service requirement: On-site AMC with local Gujarat service office
-
Contract quantity/duration variation: up to 25% permitted
Terms & Conditions
-
EMD of ₹43,500 to be submitted with bid
-
Office of service provider must be located in Gujarat
-
25% adjustment in quantity or contract duration allowed at issuance
Important Clauses
Payment Terms
AMC payments to be processed per standard government terms; ensure compliance with submission of required invoices and acceptance criteria as per ATC
Delivery Schedule
On-site maintenance support to be provided within stipulated response times; detailed schedule to be defined in the contract
Penalties/Liquidated Damages
Penalties to be as per standard government AMC norms; specific LD% and timeline to be clarified in the award document
Bidder Eligibility
-
Experience in providing AMC for desktops, laptops, and peripherals
-
Demonstrated financial stability (turnover)
-
Local Gujarat service presence with verifiable office
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer
Authority Records
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Documents 3
GeM-Bidding-9312496.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for AMC of desktops/laptops/peripherals
4
Financial statements or proof of turnover
5
EMD payment receipt or details
6
Technical bid documents or technical compliance certificates
7
OEM authorization for Acer products (if applicable)
8
Documentary evidence of local Gujarat service office
9
Any certificates requested in ATC
Corrigendum Updates
3 Updates
#1
16-Jun-2026 Update
Extended Deadline
20-Jun-2026, 9:00 am
Opening Date
20-Jun-2026, 9:30 am
#2
09-Jun-2026 Update
Extended Deadline
13-Jun-2026, 9:00 am
Opening Date
13-Jun-2026, 9:30 am
#3
29-May-2026 Update
Extended Deadline
01-Jun-2026, 9:00 am
Opening Date
01-Jun-2026, 9:30 am
Frequently Asked Questions
Key insights about GUJARAT tender market
How to bid for annual maintenance service in Vadodara Gujarat 2026?
Bidders must meet eligibility criteria, submit GST, PAN, and experience certificates, and provide an EMD of ₹43,500. The tender requires a Gujarat-based service office and compliance with ATC including a 25% quantity/duration adjustment. Prepare OEM authorizations if applicable and ensure on-site support capability in Gujarat.
What documents are required for the Ahmedabad/ Vadodara AMC tender submission?
Required documents include GST certificate, PAN card, experience certificates for similar AMC, financial statements, EMD receipt, technical compliance certificates, and proof of a Gujarat service office. OEM authorization for Acer peripherals may be needed; upload all certificates as per ATC.
What is the EMD amount for the Gujarat Desktops AMC procurement?
The EMD amount is ₹43,500. Payment can be via bank transfer or as specified in the bid terms. Ensure submission of EMD along with bid as a condition for eligibility; non-submission may lead to rejection.
What are the delivery and service expectations for on-site support in Gujarat?
Bidders must ensure an on-site support capability with a Gujarat-based service office. Response times and maintenance SLAs will be defined in the contract; ensure readiness to dispatch technicians promptly for Acer desktops and related peripherals.
Which brands and devices are covered under the AMC tender in Vadodara?
Scope includes Desktops, Laptops and Peripherals with focus on Desktop PCs from Acer. Ensure service capability for Acer-brand desktops and related peripherals; certification and OEM authorizations should support brand-specific maintenance.
What are the key eligibility criteria for this Vadodara tender 2026?
Eligible bidders must have Gujarat-based presence, submit all mandatory documents, demonstrate prior AMC experience for desktops/laptops, and meet financial stability requirements. An EMD of ₹43,500 is mandatory; adjust for contract quantity as per ATC.
How will quantity/duration adjustments affect the AMC contract in Gujarat?
The buyer allows up to 25% adjustments at contract issuance and post-issuance. Bidders should plan scalable staffing and spare parts inventory to accommodate potential increases or reductions while maintaining service levels.
What is the scope of this procurement for peripherals under AMC in Gujarat?
Scope covers desktops, laptops, and peripherals including Acer Desktop PCs. The AMC aims to cover preventive maintenance, break/fix support, spare parts and routine servicing under a government contract with on-site service in Gujarat.
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Documents 3
GeM-Bidding-9312496.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS