Customized AMC/CMC for Pre-owned Products - CCTV Cameras; CCTV IP Cameras; Comprehensive Maintenan
Housing And Urban Development Corporation Ltd
CENTRAL DELHI, DELHI
Posted:
8 April 2026
Closed:
20 April 2026
GEM
GEM
Indian Air Force CCTV AMC/CMC Tender Phalodi Rajasthan 2026 ISI/AAA/TRTL Standard Required
Progress
Issue02-Jul-2026, 9:24 am
AwardPending
Quantity
65
Bid Type
Two Packet Bid
Key Highlights
- • Office presence requirement in the consignee state (Rajasthan) for service support
- • Dedicated toll-free service line and explicit escalation matrix required
- • 50% contract quantity/duration variation allowed with approval
- • EMD mounted via fixed deposit receipt (FDR) accepted with specified withdrawal conditions
- • Mandatory certificates and OEM authorizations as per ATC
- • Quarterly maintenance cadence for pre-owned CCTV cameras and IP/NVR components
- • Delivery of hardcopies within 5 days after bid end date
- • BARE minimum: Rajasthan-based service capability for Air Force procurement
Categories
8
Tender Overview
The Indian Air Force, Department of Military Affairs, invites bids for a Customized AMC/CMC for pre-owned CCTV cameras, IP cameras, and NVR components on a quarterly maintenance basis in Phalodi, Rajasthan. The project has an estimated value of ₹684,400 with an EMD of ₹34,220. Bidders must ensure an office presence in the consignee’s state and provide dedicated service support, including a toll-free number and escalation matrix. The scope emphasizes service continuity for existing surveillance equipment and associated accessories, with attachments and certificates as required in ATC. The winning bidder will supply ongoing maintenance, prompt fault resolution, and routine preventive maintenance tailored to the pre-owned systems.
Technical Specifications & Requirements
- Category: Customized AMC/CMC for CCTV CAMERA AND ACCESSORIES; IP CAMERA NVR; Comprehensive Maintenance Contract (CMC); QUARTERLY
- Estimated Value: ₹684,400; EMD: ₹34,220 (FDR option allowed per terms)
- Location: Phalodi, Rajasthan; service provider must have a local office in the state of the consignee
- Scope Details: Quarterly maintenance for pre-owned CCTV/CCTV accessories and IP camera/NVR configurations; includes service support and escalation procedures
- Support & Compliance: Dedicated toll-free service, Escalation Matrix, and documentary evidence submission as per ATC
- Documentation: FDR/EMD submission with bid, hardcopy delivery within 5 days of bid end date, mandatory certificates upload
Terms & Eligibility
- EMD/Payment: EMD ₹34,220; FDR accepted with pledge to AIR FORCE STATION PHALODI; delivery of hardcopy post bid end date
- Quantity/Duration Flexibility: Buyer may adjust contract quantity/duration up to 50% per clause 1
- Service Availability: Office of Service Provider must be in the consignee state; dedicated/toll-free service number required
- Documentation: Upload all required certificates; incomplete bids may be rejected
- ATC/Attachments: Compliance with uploaded ATC and any corrigenda; OEM authorizations may be required to substantiate maintenance capacity
Key Specifications
-
Service: Quarterly Comprehensive Maintenance Contract for pre-owned CCTV cameras, IP cameras, and NVR
-
EMD: ₹34,220; Estimated contract value: ₹684,400
-
Delivery/Documentation: FDR accepted; hardcopy to be delivered within 5 days of bid end date
-
Support: Dedicated toll-free service line; escalation matrix required
-
Location: Service provider must maintain a local office in the consignee state (Rajasthan)
Terms & Conditions
-
EMD including FDR option and withdrawal conditions
-
50% quantity/duration variation permitted at issuance and post-issuance
-
Office presence and dedicated service support in Rajasthan mandatory
Important Clauses
Payment Terms
EMD ₹34,220; FDR accepted; payment terms not explicitly stated in data; bid submission requires EMD documentation
Delivery Schedule
Hardcopy EMD/FDR submission within 5 days of Bid End date; service support setup required in consignee state
Penalties/Liquidated Damages
Not specified in provided terms; escalation and ATC may include penalties per tender terms
Bidder Eligibility
-
Proven experience in CCTV maintenance for government or defense sectors
-
Operational office located in Rajasthan with capability to provide service support
-
Fulfillment of EMD requirements (₹34,220) via online or FDR as allowed
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Customized AMC/CMC for Pre-owned Products - CCTV CAMERA AND ACCESSORIES; IP CAMERA NVR; Comprehensive Maintenance Contract (CMC); QUARTERLY; No
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
14
Delivery Details
Delivery Locations
1
Delivery Cities
Jodhpur
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Jodhpur | Jodhpur | - | - | 65 | - | Number of months within the contract period for which service is required : 12 |
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 9
GeM-Bidding-9333784.pdf
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GEM General Terms and Conditions Document
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates of similar CCTV maintenance contracts
4
Financial statements (last 2-3 years)
5
EMD submission document (₹34,220) or FDR with pledge in favour of AIR FORCE PUBLIC FUND ACCOUNT AIR FORCE STATION PHALODI
6
Technical bid documents and compliance certificates
7
OEM authorizations or service provider qualifications
8
Proof of office in the state of consignee (Rajasthan)
Frequently Asked Questions
Key insights about RAJASTHAN tender market
How to bid for the CCTV AMC tender in Phalodi Rajasthan 2026?
Bidders must submit GST, PAN, experience certificates, financials, and EMD ₹34,220 (or FDR as allowed). Provide OEM authorizations and compliance with ATC. Ensure a Rajasthan office for service support and include a dedicated toll-free number and escalation matrix in the bid.
What documents are required for the Indian Air Force CCTV tender 2026?
Required documents include GST, PAN, 2–3 years of CCTV maintenance experience, financial statements, EMD submission or FDR, technical bid, OEM authorizations, and proof of Rajasthan-based service office. Upload certificates per ATC and any corrigenda.
What are the EMD requirements for the IAF CCTV procurement in Rajasthan?
EMD is ₹34,220. An FDR can be submitted in the name of AIR FORCE PUBLIC FUND ACCOUNT AIR FORCE STATION PHALODI with withdrawal conditions certified by the bank. Upload scanned FDR proof and deliver the hardcopy to the buyer within 5 days post bid end date.
What is the delivery and support requirement for the CMC in Phalodi?
The bidder must maintain a local Rajasthan office and provide dedicated toll-free service. An escalation matrix with contact numbers must be available. Quarterly maintenance for pre-owned CCTV and IP/NVR configurations is required, with prompt fault resolution and preventive maintenance.
What standards or certificates are mandatory for the IAF CCTV tender 2026?
Uploads must include OEM authorizations and compliance certificates per ATC. While specific standards are not listed, documentation should demonstrate technical capability for CCTV maintenance, including warranty or AMC provisions, and IS/ISO-like quality assurances where applicable.
When is the bid end date and how is payment processed for the IAF tender?
Bid end date details are not provided here; payment terms indicate separate terms in the contract. Bidders should prepare for standard government payment cycles post-delivery, with AMC invoicing aligned to quarterly service periods and approved milestones.
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Documents 9
GeM-Bidding-9333784.pdf
Main Document
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS