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Western Railway CCTV AMC/CMC for Pre-owned Cameras Tender Ahmedabad Gujarat 2026 Quarterly Comprehensive Maintenance Contract

Bid Publish Date

18-Jun-2026, 7:03 pm

Bid End Date

29-Jun-2026, 3:00 pm

EMD

₹51,500

Value

₹25,72,872

Progress

Issue18-Jun-2026, 7:03 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

57

Bid Type

Single Packet Bid

Categories 4

Tender Overview

Western Railway of the Indian Railways invites bids for a quarterly Comprehensive Maintenance Contract (CMC) for pre-owned CCTV cameras in the Ahmedabad, Gujarat region. Estimated contract value: ₹2,572,872 with an EMD of ₹51,500. Bidder must provide OEM authorization, establish an office in the consignee state, and maintain a dedicated service line. The contract allows a 25% variation in quantity or duration at bid and post-issuance, with mandatory consent for scope changes on lump-sum service contracts. This procurement emphasizes service support and compliance rather than new hardware, typical of AMC/CMC for pre-owned assets, and requires adherence to buyer terms and risk-sharing via assignment/sub-contract provisions.

Technical Specifications & Requirements

  • No technical specifications are published in the tender; the scope focuses on maintenance of pre-owned CCTV systems supplied by the OEM.
  • EMD: ₹51,500; payment via Account Payee Demand Draft in favour of SR DFM AHMEDABAD; scanned DD proof to be uploaded with bid; hard copy to be delivered within 5 days of bid end/opening date.
  • Service infrastructure: office of the service provider in the state of the consignee; dedicated toll-free service support number; OEM authorization/authorization certificates mandatory.
  • Sub-contracting is restricted; bidder remains liable jointly with assignee/sub-contractor. Authorized distributors must furnish OEM authorization details.
  • No BOQ items are listed; focus on post-award maintenance and service responsiveness.

Terms, Conditions & Eligibility

  • 20?25% option clause allows seller to modify contract quantity or duration by up to 25% at contract issue and again post-issuance with consent.
  • Bidder must certify they are not in liquidation or similar proceedings; upload undertaking with bid.
  • Sub-contracting permitted only with buyer’s written consent; full liability remains with the primary bidder.
  • EMD/Performance security via DD; hard copy submission within 5 days of bid end.
  • Office of service provider must be located in the consignee state; dedicated toll-free service line required.
  • Manufacturer Authorization required when bidding through OEM/authorized distributors; provide full details in bid.

Key Specifications

  • Product/Service: Quarterly Comprehensive Maintenance Contract (CMC) for pre-owned CCTV cameras

  • Estimated value: ₹2,572,872

  • EMD: ₹51,500

  • EMD payment: DD in favour of SR DFM AHMEDABAD

  • Submission: scanned DD proof uploaded; hard copy due within 5 days

  • OEM authorization: mandatory with bid

  • Service support: dedicated toll-free/landline number

  • Office requirement: service provider office in the consignee state

  • Liability: bidder remains liable jointly with sub-contractor

  • BOQ: No items listed

Terms & Conditions

  • EMD ₹51,500; DD payable to SR DFM AHMEDABAD

  • 25% contract quantity/duration variation allowed

  • Office of service provider must be in consignee state

  • OEM authorization required for bidding

  • Sub-contracting allowed only with prior buyer consent

  • Upload all required certificates; non-submission leads to rejection

Important Clauses

Payment Terms

EMD of ₹51,500 via DD to SR DFM AHMEDABAD; scanned DD proof uploaded; hard copy due within 5 days of bid end/opening

Delivery Schedule

Not specified; contract is quarterly AMC/CMC with service responsiveness implied by dedicated support lines

Penalties/Liquidated Damages

Not specified in data provided; standard railway AMC penalties may apply per contract terms

Bidder Eligibility

  • Not under liquidation or similar proceedings

  • Evidence of OEM authorization and service capability in the consignee state

  • Demonstrated experience in CCTV maintenance for pre-owned or similar systems

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - CCTV CAMERA; HI FOCUS; Comprehensive Maintenance Contract (CMC); QUARTERLY; No

Authority Records

MINISTRY OF RAILWAYS

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Documents 5

GeM-Bidding-9489411.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC/CMC projects

4

Financial statements or solvency proof

5

EMD submission document (DD or online receipt)

6

Technical bid documents and compliance certificates

7

OEM/Original Equipment Manufacturer authorization certificate

8

Proof of service-officer office in the consignee state

9

Dedicated toll-free service number documentation

10

Any other certificates requested in the tender terms

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for Western Railway CCTV AMC tender in Ahmedabad 2026

Bidders must meet eligibility criteria including OEM authorization, service capability in Gujarat, and submission of EMD ₹51,500 via DD to SR DFM AHMEDABAD. Upload all certificates, provide proof of office in the consignee state, and include dedicated service contact details. Ensure compliance with tender terms and post-bid submission steps.

What documents are required for CCTV AMC tender in Ahmedabad

Required documents include GST certificate, PAN, experience certificates for CCTV maintenance, financial statements, EMD/DD receipt, OEM authorization, service-officer office proof in Gujarat, and dedicated toll-free support details. Upload all certificates with bid and provide hard copy if requested.

What is the EMD amount for Western Railway CCTV tender

The EMD amount is ₹51,500, payable by Demand Draft in favor of SR DFM AHMEDABAD. Bidders must upload scanned proof of the DD with the bid and submit the hard copy within 5 days of bid end/opening date.

What are the payment terms for the CCTV AMC contract

Payment terms are not fully specified; typical railway AMC terms apply post-award. Bidders should prepare for milestone-based or quarterly payments upon service acceptance and ensure compliance with OEM and service-delivery obligations as described in the tender terms.

Is OEM authorization required for bidding on CCTV maintenance

Yes, OEM authorization is mandatory for bidding, with complete details of the OEM, service address, contact information, and authorization scope to be provided in the bid submission.

What is the variation allowance for contract quantity

The buyer allows up to 25% variation in contract quantity or duration at the time of contract issue, and up to 25% post-issuance with the seller’s consent for scope changes in lumpsum service contracts.

Where must the service provider's office be located

The service provider must have an office in the state of the consignee, i.e., Gujarat, with documentary evidence to be submitted along with the bid.

What happens if required documents are missing

Bid may be rejected if the bidder fails to upload any required certificates or documents sought in the bid document, ATC, or corrigendum; ensure all mandatory certificates are included and correctly uploaded.

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