Customized AMC/CMC for Pre-owned Products - cctv camera amc; -; Comprehensive Maintenance Contract
Commissionerate Of Tribal Development
SURAT, GUJARAT
Progress
Quantity
57
Bid Type
Single Packet Bid
Western Railway of the Indian Railways invites bids for a quarterly Comprehensive Maintenance Contract (CMC) for pre-owned CCTV cameras in the Ahmedabad, Gujarat region. Estimated contract value: ₹2,572,872 with an EMD of ₹51,500. Bidder must provide OEM authorization, establish an office in the consignee state, and maintain a dedicated service line. The contract allows a 25% variation in quantity or duration at bid and post-issuance, with mandatory consent for scope changes on lump-sum service contracts. This procurement emphasizes service support and compliance rather than new hardware, typical of AMC/CMC for pre-owned assets, and requires adherence to buyer terms and risk-sharing via assignment/sub-contract provisions.
Product/Service: Quarterly Comprehensive Maintenance Contract (CMC) for pre-owned CCTV cameras
Estimated value: ₹2,572,872
EMD: ₹51,500
EMD payment: DD in favour of SR DFM AHMEDABAD
Submission: scanned DD proof uploaded; hard copy due within 5 days
OEM authorization: mandatory with bid
Service support: dedicated toll-free/landline number
Office requirement: service provider office in the consignee state
Liability: bidder remains liable jointly with sub-contractor
BOQ: No items listed
EMD ₹51,500; DD payable to SR DFM AHMEDABAD
25% contract quantity/duration variation allowed
Office of service provider must be in consignee state
OEM authorization required for bidding
Sub-contracting allowed only with prior buyer consent
Upload all required certificates; non-submission leads to rejection
EMD of ₹51,500 via DD to SR DFM AHMEDABAD; scanned DD proof uploaded; hard copy due within 5 days of bid end/opening
Not specified; contract is quarterly AMC/CMC with service responsiveness implied by dedicated support lines
Not specified in data provided; standard railway AMC penalties may apply per contract terms
Not under liquidation or similar proceedings
Evidence of OEM authorization and service capability in the consignee state
Demonstrated experience in CCTV maintenance for pre-owned or similar systems
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - CCTV CAMERA; HI FOCUS; Comprehensive Maintenance Contract (CMC); QUARTERLY; No
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Commissionerate Of Tribal Development
SURAT, GUJARAT
Gujarat Medical Education And Research Society (gmers)
MAHESANA, GUJARAT
Gujarat Medical Education And Research Society (gmers)
MAHESANA, GUJARAT
Indian Air Force
KANCHIPURAM, TAMIL NADU
Geological Survey Of India (gsi)
Tender Results
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC/CMC projects
Financial statements or solvency proof
EMD submission document (DD or online receipt)
Technical bid documents and compliance certificates
OEM/Original Equipment Manufacturer authorization certificate
Proof of service-officer office in the consignee state
Dedicated toll-free service number documentation
Any other certificates requested in the tender terms
Key insights about GUJARAT tender market
Bidders must meet eligibility criteria including OEM authorization, service capability in Gujarat, and submission of EMD ₹51,500 via DD to SR DFM AHMEDABAD. Upload all certificates, provide proof of office in the consignee state, and include dedicated service contact details. Ensure compliance with tender terms and post-bid submission steps.
Required documents include GST certificate, PAN, experience certificates for CCTV maintenance, financial statements, EMD/DD receipt, OEM authorization, service-officer office proof in Gujarat, and dedicated toll-free support details. Upload all certificates with bid and provide hard copy if requested.
The EMD amount is ₹51,500, payable by Demand Draft in favor of SR DFM AHMEDABAD. Bidders must upload scanned proof of the DD with the bid and submit the hard copy within 5 days of bid end/opening date.
Payment terms are not fully specified; typical railway AMC terms apply post-award. Bidders should prepare for milestone-based or quarterly payments upon service acceptance and ensure compliance with OEM and service-delivery obligations as described in the tender terms.
Yes, OEM authorization is mandatory for bidding, with complete details of the OEM, service address, contact information, and authorization scope to be provided in the bid submission.
The buyer allows up to 25% variation in contract quantity or duration at the time of contract issue, and up to 25% post-issuance with the seller’s consent for scope changes in lumpsum service contracts.
The service provider must have an office in the state of the consignee, i.e., Gujarat, with documentary evidence to be submitted along with the bid.
Bid may be rejected if the bidder fails to upload any required certificates or documents sought in the bid document, ATC, or corrigendum; ensure all mandatory certificates are included and correctly uploaded.
Pdu Civil Hospital Rajkot
📍 RAJKOT, GUJARAT
N/a
📍 AZAMGARH, UTTAR PRADESH
Indian Air Force
📍 COIMBATORE, TAMIL NADU
N/a
📍 ETAWAH, UTTAR PRADESH
Indian Navy
📍 PUNE, MAHARASHTRA
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS