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GEM

ESIC Manpower Outsourcing Services Tender Gurugram Haryana Fixed Remuneration 2025

Bid Publish Date

09-Dec-2025, 11:36 am

Bid End Date

26-Dec-2025, 10:00 am

EMD

₹13,00,000

Value

₹5,23,39,870

Progress

Issue09-Dec-2025, 11:36 am
AwardPending
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Quantity

133

Bid Type

Two Packet Bid

Key Highlights

  • ESIC manpower outsourcing in Gurugram with fixed remuneration healthcare roles
  • EMD ₹1,300,000; estimated contract value ₹52,339,872
  • Excess settlement option for additional charges with supporting docs
  • Dedicated toll-free service support and escalation matrix required
  • Minimum 40% payroll manpower on bidder’s payroll for 1 year
  • No BOQ/specifications; ATC documents define scope of roles
  • Sub-contracting/assignment require prior written consent; joint liability applies
  • DD/FDR EMD submission options; hardcopy delivery within 5 days

Categories 5

Tender Overview

Employees State Insurance Corporation (ESIC) seeks bid participation for Manpower Outsourcing Services - Fixed Remuneration in the Healthcare domain, covering roles such as Nursing Officer, Staff Nurse, Operation Theatre Assistant, Plaster Assistant, ECG Tech, Lab Technician, Junior Radiographer, Pharmacist, and more as per ATC documents. The opportunity has an estimated value of ₹52,339,872.00 with an EMD of ₹1,300,000.00, located in Gurugram, Haryana. The scope focuses on staffing and payroll-based outsourcing rather than product supply, with multiple healthcare positions across departments. Tender terms emphasize service-level commitments, dedicated support lines, and payroll inclusion requirements. A notable clause allows excess settlement for added charges with documented support. Key differentiators include subcontracting controls, joint liability, and requirement for OEM/biometric/escalation contact details. The tender is driven by ESIC’s need to secure stable, compliant healthcare manpower through an organized outsourcing mechanism in Gurugram.

Technical Specifications & Requirements

  • No technical product specifications or BOQ items are provided; focus is on manpower outsourcing for healthcare roles as listed in ATC documents.
  • Estimated value: ₹52,339,872.00; EMD: ₹1,300,000.00 (DD or FDR options detailed in ATC).
  • Key delivery/operational expectations include dedicated toll-free service support, an escalation matrix, and maintaining at least 40% payroll manpower on bidder’s payroll for at least one year.
  • Sub-contracting and assignment require buyer’s prior written consent; bidders must ensure joint liability with assignees/sub-contractors.
  • EMD submission options include online, DD in favor of ESIC Fund Account No 2 (Gurugram) or fixed deposit receipts with pledge, plus required scanned copies and hardcopy delivery within 5 days of bid end/opening.

Terms, Conditions & Eligibility

  • EMD: ₹1,300,000; options for DD or FDR as tender-specified; hardcopy submission within 5 days of bid end/date.
  • Payroll/Labour requirement: at least 40% of required manpower on bidder’s payroll for at least one year.
  • Service & Support: dedicated/toll-free support; escalation matrix provided by bidder/OEM.
  • Sub-contracting/assignment: requires prior written consent from ESIC; joint liability remains with bidder.
  • Documentation: bidders must_upload certificates/documents per Bid, ATC, and corrigenda; failure leads to rejection.

Key Specifications

  • No BOQ items available; focus on manpower outsourcing scope

  • Estimated contract value: ₹52,339,872.00

  • EMD: ₹1,300,000.00

  • 40% payroll manpower requirement for at least 1 year

  • Dedicated toll-free service support and escalation matrix

  • Sub-contracting/assignment requires prior written consent

Terms & Conditions

  • EMD amount and submission method with hardcopy delivery

  • Payroll staffing requirement of 40% on bidder payroll

  • Sub-contracting restrictions and joint liability

  • Dedicated service support and escalation procedures

  • Documentation and compliance as per ATC

Important Clauses

Payment Terms

Excess settlement allowed for added charges with documented support; payment obligations tied to service delivery and invoicing with required attachments.

Delivery Schedule

Delivery timelines anchored to staffing deployment per ESIC requirements; invoicing aligned with service milestones and adherence to payroll obligations.

Penalties/Liquidated Damages

Penalties may apply for non-performance per ATC; LDs and performance bonds to be governed by ESIC terms.

Bidder Eligibility

  • Registered manpower outsourcing service provider with healthcare domain experience

  • Demonstrated ability to meet 40% payroll-on-bid manpower requirement for at least 12 months

  • Financial stability evidenced by audited statements and tax registrations

Documents 10

GeM-Bidding-8618301.pdf

Main Document

Other Documents

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Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for healthcare manpower outsourcing

4

Audited financial statements for the last 2-3 years

5

EMD submission document (DD/FDR or online receipt) and proof

6

Technical bid documents and compliance certificates

7

OEM authorizations (if applicable) and escalation contact details

8

Proof of service support infrastructure (toll-free number, contact matrix)

Frequently Asked Questions

Key insights about HARYANA tender market

How to bid for ESIC manpower outsourcing tender in Gurugram 2025?

Bidders must meet eligibility criteria, submit GST, PAN, and audited financials, provide EMD of ₹1.3M via DD or FDR with data proofs, and upload technical/compliance documents. Follow ATC terms, provide dedicated service support details, and ensure 40% payroll-on-bid manpower for at least one year.

What documents are required for ESIC Gurugram healthcare outsourcing bid?

Submit GST certificate, PAN, experience certificates in healthcare staffing, financial statements, EMD proof (DD or FDR), technical bid, OEM authorizations if applicable, and escalation/contact details for service support per ESIC ATC.

What are the essential EMD submission details for ESIC bid in Haryana?

EMD is ₹1,300,000. Submit via Account Payee DD in favor of ESIC Fund Account No 2 (Gurugram) or eligible FDR pledged to Medical Superintendent ESIC Model Hospital Gurugram, with scanned proof uploaded and hardcopy delivered within 5 days.

Which service standards or certifications are required for ESIC staffing tender?

While no product standards are specified, bidders must demonstrate compliance with ATC terms, provide escalation matrices and dedicated support, and ensure payroll compliance. Prepare to demonstrate healthcare staffing capability and prior similar deployments.

What is the expected contract value and scope for ESIC Gurugram tender?

The estimated contract value is ₹52,339,872.00. Scope covers fixed remuneration healthcare manpower across multiple roles including Nursing Officers, Lab Technicians, Radiographers, Pharmacists, and support staff per ATC documents.

What are the subcontracting rules for ESIC manpower outsourcing in Gurugram?

Sub-contracting requires prior written consent from ESIC; bidder remains jointly and severally liable with any sub-contractor for contract performance and obligations, ensuring alignment with payroll and service commitments.

How is payment and invoicing handled for ESIC service contracts in Haryana?

Payment terms align with invoicing upon service milestones per ATC; excess settlement is allowed with documented justification. Ensure inclusion of supporting documents for any additional charges and adherence to ESIC’s escalation and SLA terms.