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Eastern Railway cab & taxi hiring services SUV 2500 KM x 720 HRS 2026 - ISI/ISO compliant procurement

Bid Publish Date

03-Jun-2026, 10:46 am

Bid End Date

13-Jun-2026, 11:00 am

EMD

₹75,100

Value

₹37,53,992

Location

BARDHAMAN , WEST BENGAL

Progress

Issue03-Jun-2026, 10:46 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

2

Bid Type

Single Packet Bid

Key Highlights

  • Brand/OEM requirements: Dedicated service support and OEM coordination implied by ATC/SOW
  • Technical standards: ISI/ISO conformity not explicitly stated; IS/standards to be verified in ATC
  • Special clauses: 50% quantity/duration flexibility; FDR option for EMD; hard copy EMD within bid timeline
  • Eligibility: Office in consignee state; documented proof required
  • Warranty/AMC: Not explicitly specified; refer to ATC for service support terms
  • Penalties: Not detailed in terms; escalate via defined matrix; LD clauses to be checked in ATC

Tender Overview

Organization: Eastern Railway (Indian Railways) funds a Monthly Basis Cab & Taxi Hiring Services - SUV with a scope of travel up to 2500 KM x 720 HRS and outstation support 24x7. Estimated value is ₹3,753,991.44 with an EMD of ₹75,100. Location falls under Eastern Railway jurisdiction, requiring service availability within the consignee state. The tender features a flexible scope clause allowing up to 50% adjustment in quantity or duration, subject to bidder consent. Key differentiators include dedicated service support, an escalation matrix, and acceptable EMD submission via Fixed Deposit Receipt (FDR).

Technical Specifications & Requirements

  • Service type: Monthly basis cab and taxi hiring for SUV category
  • Distance/duration: 2500 KM and 720 HRS per contract period; outstation travel enabled
  • Outstation support: 24x7 operations with dedicated service desk
  • EMD mechanism: ₹75,100; FDR option permitted with withdrawal conditions clearly stated; hard copy delivery within timelines
  • Service provider presence: An office in the state of the consignee; documentary evidence required
  • Support terms: Dedicated toll-free number; escalation matrix for service issues; ATC/SOW documentation uploaded
  • Contract flexibility: Up to 50% scope/ duration variation post-contract issue
  • BOQ status: No BOQ items available; scope based on travel and time metrics

Terms, Conditions & Eligibility

  • EMD/Performance security: ₹75,100; FDR option available; submission with bid; hard copy to follow within specified days
  • Office requirement: Service provider must maintain an office in the consignee state with documentary evidence
  • Support infrastructure: Dedicated toll-free number; defined escalation matrix for service support
  • ATC/SOW: Access to attached ATC and SOW documents; must adhere to them
  • Bid modifications: Quantity/duration can be adjusted by up to 50%; mutual consent for lumpsum scope expansion
  • Submission docs: GSTIN, PAN, experience certificates, financial statements, EMD proof, OEM authorizations
  • Payment/term: As per GeM terms; ensure compliance with service-level expectations

Key Specifications

  • Contract covers SUV cab & taxi services with monthly billing

  • Estimated value: ₹3,753,991.44; EMD: ₹75,100

  • Delivery/availability: 24x7 outstation support with escalation matrix

  • EMD submission: ₹75,100 or equivalent FDR; must be endorsed for release on demand

  • Office requirement: Presence in consignee state with documentary evidence

Terms & Conditions

  • 50% contract quantity/duration variation allowed with consent

  • Office in consignee state and dedicated service support required

  • EMD options include cash/online or FDR; release tied to contract award

Important Clauses

Payment Terms

Payment terms follow GeM guidelines; no fixed milestone details provided in tender; confirm SLA-based settlement via monthly billing

Delivery Schedule

Contract permits project variation up to 50% post-issue; delivery readiness for 24x7 outstation operations

Penalties/Liquidated Damages

Penalties not explicitly defined in provided terms; refer ATC to identify LD rates and performance bonds

Bidder Eligibility

  • Demonstrated experience in monthly cab/taxi service provision for government bodies

  • Minimum office presence in the consignee state with documentary proof

  • Capable of 24x7 outstation operations and SUV fleet availability

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Monthly Basis Cab & Taxi Hiring Services - SUV; 2500 KM X 720 HRS; Outstation 24*7

Authority Records

MINISTRY OF RAILWAYS
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Documents 5

GeM-Bidding-9410884.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar cab/taxi services

4

Financial statements (audited or CA-certified)

5

EMD document (₹75,100) or FDR with withdrawal conditions

6

Technical bid documents demonstrating SUV taxi capabilities

7

OEM authorizations (if applicable)

8

Proof of office in consignee state

Frequently Asked Questions

How to bid for cab hiring tender in Eastern Railway 2026?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD ₹75,100 or an eligible FDR. Ensure SUV taxi fleet readiness for 2500 KM x 720 HRS with 24x7 outstation support and provide documentary evidence of a consignee-state office.

What documents are required for cab service tender in Eastern Railway?

Submit GST certificate, PAN, experience certificates for similar work, financial statements, EMD proof or FDR, technical bid documents, OEM authorizations if applicable, and proof of an office in the consignee state as per ATC.

What is the EMD amount for the SUV cab tender in 2026?

EMD is ₹75,100. Bidders may submit an FDR pledged to FA and CAO/ER/KKK with withdrawal conditions; hard copy must reach within 5 days of bid end/opening.

What are the contract flexibility terms for vehicle quantity in this tender?

The buyer may increase or decrease contract quantity or duration up to 50% at the time of contract issue; post-issue, adjustments also capped at 50% with bidder consent for lumpsum scope changes.

What fleet and service standards are required for this tender?

Service must provide SUV cab/taxi with 24x7 outstation support; dedicated toll-free service line; escalation matrix; ATC/SOW documents to be uploaded for compliance.

When will payments be processed for successful bidders in this tender?

Payment terms follow GeM guidelines; bidders should confirm SLA-based monthly billing and timely submission of EMD/FDR; exact payment milestones will be detailed in the contract and ATC.

What is the estimated contract value and scope for the Eastern Railway cab tender?

Estimated value is ₹3,753,991.44 for a monthly SUV cab contract covering 2500 KM x 720 HRS with outstation 24x7 support; scope includes fleet availability and service support per ATC/SOW.

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