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South East Central Railway Television (V3) Tender Bilaspur Chhattisgarh 2026 - ISI/BIS & ISO 9001/14001/45001 Standards

Bid Publish Date

06-Jun-2026, 8:24 pm

Bid End Date

22-Jun-2026, 9:00 pm

Location

BILASPUR , CHHATTISGARH
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Progress

Issue06-Jun-2026, 8:24 pm
AwardPending
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Quantity

5

Bid Type

Single Packet Bid

Tender Overview

South East Central Railway invites bids for the supply, installation, testing and commissioning of Television (V3) units at Bilaspur, Chhattisgarh. The scope includes end-to-end delivery, on-site installation, and commissioning with post-delivery service. Key differentiators include mandatory OEM authorization, three-year warranty, and ISO certifications. Bidders must demonstrate an Indian manufacturing footprint, service centers in Chhattisgarh, and a centralized service-logging system. The tender emphasizes non-Chinese origin and DPIIT compliance, with responsiveness to after-sales support expectations. This procurement targets robust display capabilities for railway operations, with stringent quality and service obligations.

Technical Specifications & Requirements

  • Duty Cycle: operation hours per day × days per week (as per BOQ/ATC data)
  • Native Display Resolution: pixels (exact value not specified)
  • BEE Star Rating: required star rating (as specified by EMC/ATC)
  • Diagonal Display Size: measured in inches (exact size not provided)
  • Display Technology: LCD/LED type and backlight specifics
  • Peak brightness: brightness in nits (value not disclosed)
  • Warranty Duration: minimum standard warranty (years) as per tender specifications
  • Additional ATC/OEM obligations include: OEM authorization on letterhead, three-year warranty declaration, service centers in Chhattisgarh, centralized service escalation, R&D in India, BIS/CE/UL/BIS/EMC Class B compliance, DPIIT non-Chinese origin commitment, and ISO 9001/14001/45001.

Terms, Conditions & Eligibility

  • Mandatory OEM Authorization Certificate on OEM letterhead
  • Technical Compliance on OEM letterhead
  • Three Years warranty declaration on OEM letterhead
  • OEM service center in Chhattisgarh with documentary proof (Legal Service Agreement)
  • OEMS office in Chhattisgarh with GST/Gov address proof
  • Centralized call center with escalation matrix
  • R&D facility and Indian manufacturing plant; OEM must own OS for display
  • Product BIS certification and not from Chinese origin; DPIIT compliance
  • Warranty by OEM at delivery with service network details near consignee
  • Documentation: GST, PAN, experience, financials, EMD, OEM authorizations, technical bid, etc.

Key Specifications

  • Product/service: Television (V3) procurement, supply, installation, testing, commissioning

  • Category: Display units for railway operations; OEM must own factory and service centers in India

  • Quantities/Scope: Not disclosed in BOQ; bid must include complete supply and after-sales service

  • EMD/Value: Not disclosed; ensure compliance with EMD terms per ATC

  • Experience: Demonstrated capability with OEM-authorized products and national service network

  • Quality/Compliance: ISO 9001, ISO 14001, ISO 45001; BIS certification; DPIIT origin compliance

  • Delivery/Installation: On-site installation and commissioning at consignee location in Bilaspur

  • Warranty: OEM-provided warranty; minimum three years as per buyer terms

Terms & Conditions

  • OEM authorization and technical compliance on OEM letterhead are required

  • Three-year warranty and India-based service centers in Chhattisgarh are mandatory

  • ISO 9001/14001/45001 and BIS/CE/UL certifications expected; DPIIT origin clause

  • Delivery, installation, and commissioning included; post-delivery service with escalation matrix

  • Non-Chinese origin commitment; detailed documentation to be uploaded with bid

Important Clauses

Payment Terms

Not specified in provided data; ensure bid alignment with standard government terms and ATC requirements.

Delivery Schedule

Delivery/installation to be completed per ATC; post-acceptance testing at consignee site.

Penalties/Liquidated Damages

LD terms not provided; bidders should assume standard LC-based penalties for delays and non-compliance.

Bidder Eligibility

  • OEM must have manufacturing capability in India with owned facilities

  • Service centers in Chhattisgarh with documented proof

  • Compliance with ISO 9001/14001/45001 and BIS/CE/UL requirements

  • DPIIT non-Chinese origin commitment and documentation

  • Financial stability; prior experience in TV/display procurement

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Television (V3) (Q2)

Authority Records

MINISTRY OF RAILWAYS

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Documents 4

GeM-Bidding-9433196.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Product Characteristics Duty Cycle of Product (Number of operation hours per day X number of days in week) 16 x 7
Product Characteristics Native Resolution of Display (Pixels) Ultra HD (3840 x 2160)
Product Characteristics BEE Star Rating of the product 4 Star, 5 Star Or higher
Display Characteristics Diagonal Display Size (in inches) Between 50 and 55 (127 and 139.7 cm)
Display Characteristics Display Technology LCD (Liquid Crystal Display), LED (Light Emitting Diode)
Display Characteristics Type of Backlight in LCD / Type of LED in Display Technology Edge-lit LED, Direct-lit LED, Full-array LED, OLED (Organic LED)
Display Characteristics Peak display brightness in product (in nits) Between 200 and 300, Between 300 and 400
Warranty Duration Minimum Standard Warranty (Year) 1

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Required Documents

1

GST certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar TV/Display procurements

4

Financial statements / turnover proofs

5

EMD documentation (as applicable)

6

Technical bid documents / compliance statements

7

OEM Authorization Certificate on OEM letterhead

8

Technical compliance certificates on OEM letterhead

9

Three-year warranty declaration on OEM letterhead

10

Proof of OEM service center in Chhattisgarh (documentary proof)

11

Office in Chhattisgarh proof (GST/Govt address)

12

Escalation matrix for service calls and contact details

13

ISO 9001/14001/45001 certificates, BIS/CE/UL if applicable

14

Proof of DPIIT non-Chinese origin compliance

Frequently Asked Questions

Key insights about CHHATTISGARH tender market

How to bid for Bilaspur TV tender in 2026 with OEM authorization?

Bidders must submit an OEM authorization certificate on the OEM letterhead, technical compliance on letterhead, and a three-year warranty declaration. Include ISO 9001/14001/45001 certificates and proof of service centers in Chhattisgarh. Ensure DPIIT non-Chinese origin compliance and BIS certification where applicable.

What documents are required for TV procurement in Bilaspur railway?

Submit GST certificate, PAN, experience certificates for similar TV/display contracts, financial statements, EMD documents, and technical bid. Also provide OEM authorization, technical compliance, and proof of OEM service center in Chhattisgarh, plus escalation matrix for service calls.

What are the technical standards for TVs in this railway tender?

Required standards include ISO 9001, ISO 14001, ISO 45001, BIS certification, and DPIIT origin compliance. Product must not be of Chinese origin; provide OEM manufacturing proof in India and displays meeting native resolution, BEE rating, and brightness criteria as specified.

When is delivery and installation expected for Bilaspur TV contract?

Delivery and installation are included in scope, with on-site commissioning at consignee location in Bilaspur, Chhattisgarh. Exact timelines follow ATC; bidders should prepare for a negotiated schedule post-LOA with post-acceptance testing.

What is required for after-sales support in this TV tender?

OEM must have a service center in Chhattisgarh, a centralized call center with an escalation matrix, and Indian R&D/manufacturing facilities. Warranty coverage of at least three years must be declared on OEM letterhead and supported by service documentation.

Which certifications prove product quality for this railway TV tender?

Bidders should provide BIS certification, ISO 9001/14001/45001, CE/UL where applicable, and EMC Class B compliance. Non-Chinese origin certification per DPIIT clearance must be included, along with OEM factory ownership proofs.

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