Label Printer / Barcode Printer
Odisha Postal Circle Department Of Posts
SUNDERGARH, ODISHA
Posted:
21 August 2025
Closed:
11 September 2025
GEM
Tender Overview
Eastern Railway (Indian Railways) invites proposals for a Label Printer / Barcode Printer procurement in India, with an estimated value of ₹3,569,500 and an EMD of ₹71,390. The tender contemplates variable quantities (up to 25% increase/decrease) and a delivery period aligned to original timelines, with extensions possible. A mandatory service support framework requires a functional service centre in the state of each consignee location, or on-site warranty where applicable. The bidder must provide dedicated support channels and an escalation matrix, and the bid must accommodate FDR-based EMD and performance security options. This procurement emphasizes post-award service readiness and contingency delivery planning, reflecting a focus on reliable print hardware for labeling and scanning needs.
Technical Specifications & Requirements
- Product category: Label Printer / Barcode Printer
- Estimated value: ₹3,569,500; EMD: ₹71,390
- Option clause: Quantity may vary by up to ±25% at contract award and during currency, at contracted rates.
- Delivery terms: Delivery period tied to original delivery order; extensions calculated as (additional quantity / original quantity) × original delivery period, min 30 days.
- Service & support: Functional service centre in each consignee state for carry-in warranty; on-site warranty if applicable; dedicated service hotline; escalation matrix.
- EMD/PBG: EMD may be submitted as Fixed Deposit Receipt (FDR) pledged to FA and CAO/ER/KKK; PBG allowed; FDR endorsement required for release.
- Documentation: Scanned FDR proof with bid, hardcopy to Buyer within 5 days of bid end/open; documentary evidence of service centre may be required.
- Other: No BOQ items listed; emphasis on post-sale service readiness and compliance with GeM terms.
Terms, Conditions & Eligibility
- EMD: ₹71,390; submit via standard EMD modes or FDR as specified.
- Experience/Turnover: Not explicitly stated; bidders must comply with service-center and escalation requirements.
- Delivery: As per original delivery order with option-based extensions; minimum 30 days extension rule.
- Payment: Terms not specified in data; bidders should anticipate standard GeM terms and contract-specific arrangements.
- Documents: GST, PAN, experience certificates, financial statements, OEM authorizations, service-center proof, and EMD submission proof.
- Warranty/Service: Carry-in or on-site warranty as applicable; dedicated toll-free service line and escalation matrix required.
- Penalties: Not detailed; ensure readiness for performance-based and delivery-related clauses.
