Customized AMC/CMC for Pre-owned Products - Expert Services For Alarm Information Management System
Iocl Bongaigaon Refinery
BONGAIGAON, ASSAM
Progress
Quantity
6
Bid Type
Single Packet Bid
Indian Oil Corporation Limited invites proprietary expert services for Customized AMC/CMC of Endress & Hauser make instruments installed at IOCL GR in Kamrup, Assam. The engagement is limited to Endress & Hauser (India) Pvt. Ltd. as the service provider; only their items are acceptable per ATC. The scope concerns maintenance/CMC for pre-owned instruments, with approval/consent dated 07.04.2026. A Purchase Preference is available for eligible MSEs, but the incumbent is specified for evaluation. The tender emphasizes a sole-source service arrangement and requires bidders to align with IOCL’s procurement rules, including mandatory vendor-specific compliance for proprietary items.
Endress & Hauser service exclusively for IOCL Kamrup instruments
AMC/CMC for pre-owned Endress & Hauser make instruments
Evaluation restricted to M/s Endress & Hauser (India) Pvt. Ltd. vendor
Date concurrence by Finance/Competent Authority: 07.04.2026
Exclusive evaluation of Endress & Hauser (India) Pvt. Ltd. for required services
Mandatory undertaking: no liquidation or bankruptcy; valid financial standing
MSE purchase preference applies if bidder qualifies as manufacturer/service provider
Not explicitly stated; obj specifies vendor exclusivity and authority approvals dated 07.04.2026
Not specified; AMC/CMC scope implies ongoing maintenance responsibilities post award
Not specified in available data; ATC focuses on exclusivity and procurement compliance
Not under liquidation, court receivership, or bankruptcy
Must be the manufacturer or service provider of Endress & Hauser services
MSE preference requires eligibility as per policy and documentary evidence
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - EXPERT SERVICE SUPPORT FROM M/S Endress & Hauser (India) Pvt Ltd FOR Endress &: Hauser MAKE INSTRUMENTS INSTALLED AT IOCL GR Tender no 9010C26A87; Item no 10: Expert Services from M/s E&H, at GR: Serv..
Advisory Bank
ICICI
ePBG Percentage
5%
ePBG Duration (Months)
51
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Kamrup Metro
Delivery Pincodes
781020
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Kongara Venkateswara Rao | 781020,GUWAHATI REFINERY,NOONMATI,GUWAHA TI | Kamrup Metro | Assam | 781020 | 1 | - | Number of months within the contract period for which service is required : 36 |
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Main Document
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ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Iocl Bongaigaon Refinery
BONGAIGAON, ASSAM
Indian Oil Corporation Limited
JAGATSINGHAPUR, ODISHA
Nlc India Limited
CUDDALORE, TAMIL NADU
Indian Oil Corporation Limited
JAGATSINGHAPUR, ODISHA
Indian Oil Corporation Limited
VADODARA, GUJARAT
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GST registration certificate
PAN card
Experience certificates related to Endress & Hauser service
Financial statements or solvency proof
EMD/Security deposit documents (if applicable)
Technical bid documents confirming proprietary Endress & Hauser services
OEM authorization or vendor proof of exclusivity for Endress & Hauser services
Undertaking of non-liquidation or bankruptcy
Key insights about ASSAM tender market
Bidders must demonstrate exclusive eligibility as Endress & Hauser service providers, submit GST, PAN, and financials, and provide OEM authorization. The evaluation favors the incumbent vendor with a formal concurrence dated 07.04.2026. MSE preference applies only if the bidder qualifies as manufacturer or service provider per policy.
Submit GST certificate, PAN, experience certificates for Endress Hauser maintenance, financial statements, EMD documents if applicable, OEM/authorisation from Endress Hauser, and a non-liquidation undertaking. Ensure all documents reflect proprietary service requirements and exclusive vendor eligibility.
The tender specifies exclusive expert services for Endress Hauser make instruments installed at IOCL GR in Kamrup. Detailed technical specs are held by the vendor; no BOQ items are listed publicly. The scope covers AMC/CMC for pre-owned equipment with vendor-defined service standards.
Concurrence from IOCL Finance and Competent Authority is required, dated 07.04.2026. This approval validates the exclusive procurement approach and enables evaluation of Endress Hauser service bids.
MSE bidders can receive preference if they are the manufacturer or service provider of the offered Endress Hauser service. They must provide documentation proving MSE status and alignment with Public Procurement Policy and, if necessary, price matching within defined margins.
Scope is limited to AMC/CMC for pre-owned Endress Hauser instruments installed at IOCL GR. The service is proprietary to Endress Hauser India Pvt. Ltd., and no alternative makes are acceptable as per the attributions and ATC.
Evaluation is restricted to M/s Endress & Hauser (India) Pvt. Ltd., the proprietary bidder for the required services. Other bidders will be treated as unsolicited offers and rejected. Ensure compliance with vendor exclusivity and IOCL terms.
Payment terms are not explicitly disclosed in the available data. Given the ATC, expect standard IOCL practice post-acceptance with vendor invoicing upon service milestones and completion, subject to formal contractual agreement and approval dated 07.04.2026.
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Main Document
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS