Department Of Health And Family Welfare Security Manpower Tender North Delhi 2026 - Unarmed Guards, MSME Exemption, 50% Quantity Flexibility

Tender Overview

The Department Of Health And Family Welfare in North Delhi (110009) seeks a security manpower outsourcing service focused on unarmed security guards for healthcare facilities. While specific quantities and estimated value are not disclosed, the scope includes providing trained guards under a service contract with in-state service availability and a robust escalation framework. Key differentiators include mandatory integrity pact compliance, MSME/NSIC exemption considerations, and a 50% flexibility window on quantity or contract duration. The tender emphasizes responsible salary payments to deployed staff and requires dedicated service support channels. This opportunity targets qualified security service providers with healthcare deployment experience and geographic proximity to the consignee.

Technical Specifications & Requirements

• No formal Technical Specifications provided in the tender data; proposals should align to standard manpower outsourcing for healthcare facilities.
• Mandatory governance clauses include: uploading an integrity pact, not transferring/sub-contracting without consent, and joint liability with any sub-contractor.
• Eligibility indicators emphasize service availability in the consignee’s state, a dedicated toll-free service line, and a clear escalation matrix for support
• Compliance expectations reference general procurement norms and category requirements for security manpower services (unarmed guards, minimum wage alignment, and healthcare-specific deployment considerations)
• Key operational traits sought: transparent salary payments to deployed staff, and a mechanism to handle 50% variations in contract quantity or duration upon contract issuance
• Certification or specific security standards are not explicitly listed, inviting bidders to propose standard industry practices aligned with government outsourcing norms

Terms, Conditions & Eligibility

• EMD and MSME/NSIC exemptions: if registered, provide EMD exemption certificate; otherwise standard bid security applies.
• Integrity Pact: upload signed copy as per buyer policy; non-compliance leads to bid rejection.
• Purchase Preference: MSE reservation applies via URC/Udyog Aadhaar validation; manufacturers must be the product suppliers for goods; service providers must be actual service providers.
• Service availability: office of the service provider must be located in the consignee’s state; dedicated toll-free support and escalation matrix required.
• Payment & employment: salaries of deployed staff must be paid by the service provider at the location; adherence to minimum wage provisions is implied by category.