Jamia Hamdard Deemed University Facility Management Service Tender Delhi 2026 - 50% Scope Flexibility & Salary Payment Terms

Tender Overview

Jamia Hamdard Deemed University invites bids for Facility Management Service – Manpower based in South Delhi, Delhi. The contract carries an EMD of ₹3,70,000 and includes manpower across commercial, residential, hospitality, healthcare, and industrial sectors, plus horticulture services. The buyer permits up to 50% variation in contract quantity or duration during issuance and post-award, with consent required for value changes in lumpsum service contracts. Bidders must demonstrate an on-file presence in the consignee state and provide a dedicated service support line and escalation matrix. The arrangement prioritizes direct payment of staff salaries by the service provider, with statutory documentation submitted along with claims. Unique emphasis is on maintaining a local Delhi office and robust service support infrastructure to ensure uninterrupted operations. This procurement focuses on reliable manpower provisioning rather than equipment supply, with a broad scope across multiple FM service verticals.

Technical Specifications & Requirements

• No formal product specifications are published in the available data; tender emphasizes manpower-based facility management across multiple domains.
• Key expectations include: establishing a local Delhi office, dedicated toll-free support, and an escalation matrix for service incidents.
• Financial integrity requirements include an EMD of ₹3,70,000 and ongoing compliance with statutory payroll documentation (PF/ESIC) as part of salary payments by the provider.
• The BOQ shows zero line items; emphasis is on service capability, governance, and compliance rather than material goods.
• The procurement targets unskilled and skilled FM personnel across commercial, residential, healthcare, hospitality, industrial, and horticulture segments, with no specific equipment standards listed.

Terms, Conditions & Eligibility

• 50% scope/quantity flexibility allowed at contract issuance and post-award with consent.
• Office of Service Provider must be located in the state of consignee (Delhi) with documentary evidence.
• Providers must maintain a dedicated toll-free number and an escalation matrix for service support.
• Bidder financial health: not under liquidation or bankruptcy; must upload an undertaking.
• Salary/wages of deployed staff must be paid by the provider first, with supporting PF/ESIC documentation and bank statements when making claims.