National Security Guard Manpower Outsourcing Tender West Delhi 2026 - IS 550/ISO compliant requirements & 11328214.65 Estimated Value

Tender Overview

The National Security Guard (NSG), under the Central Armed Police Forces, invites bids for Manpower Outsourcing Services in West Delhi (DELHI 110008). Estimated value is ₹11,328,214.65 with an EMD of ₹226,564. Scope centers on skilled, semi-skilled, and unskilled positions under minimum wage norms, aligning with State/central wage guidelines. Bidders must demonstrate capability to deploy staff at NSG locations, with central terms allowing up to 50% quantity or duration variation before contract issuance and during execution. The procurement emphasizes compliance, accountability, and robust service support, including dedicated offices in the consignee state and a clear escalation framework.

• Organization: National Security Guard (NSG)
• Location: WEST DELHI, DELHI - 110008
• Category: Manpower Outsourcing (Minimum wage; Skilled, Semi-skilled, Unskilled; ITI and related categories)
• Estimated Value: ₹11,328,214.65; EMD: ₹226,564
• Key differentiator: firm adherence to wage-based staffing with stringent service and documentation requirements

Technical Specifications & Requirements

No explicit product specifications are stated. However, critical compliance and operational requirements are defined:

• Payment structure: Salaries of contracted staff paid by the service provider first, with claims to the buyer including PF/ESIC and bank statements
• Office presence: Dedicated service provider office must exist in the state of consignee; documentary evidence required
• Customer support: Dedicated toll-free number and a formal escalation matrix for service issues
• Documentation: Mandatory certificates/documents upload; non-compliance leads to bid rejection
• EMD/PBG: EMD via cash/FDR acceptable; fixed deposit receipts must be pledged to PAO NSG MHA NEW DELHI; post-bid submission delivery of hard copy within 5 days
• Post-award security: FDR acceptable as performance security; PBG allowed per GeM rules

Terms, Conditions & Eligibility

• 50% quantity/contract duration variation right granted to the buyer both pre- and post-issuance
• Sub-contracting restrictions: No assignment or sub-contracting without prior written consent; joint and several liability retained
• Salary payments: Service provider must pay wages upfront and furnish statutory documents with claims to buyer
• Office requirement: In-state presence; documentary evidence required
• Escalation/Support: Dedicated toll-free number and a formal escalation matrix
• Documentation: Upload all required certificates/documents; missing items lead to rejection
• EMD/PBG: EMD via fixed deposit receipts acceptable; submission of scanned FDR proof; hard copy delivery within 5 days of bid end
• Compliance: Non-uploaded/Bid document omissions result in rejection