GEM

Indian Army Windows 11 Pro Tender Jhansi UP 284001 ISO 9001 2024

Bid Publish Date

10-Jan-2026, 11:13 am

Bid End Date

20-Jan-2026, 12:00 pm

Progress

Issue10-Jan-2026, 11:13 am
AwardPending
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Quantity

11

Bid Type

Two Packet Bid

Tender Overview

The Indian Army (Department Of Military Affairs) invites bids for Microsoft Windows 11 Pro software procurement for the Jhansi, Uttar Pradesh location. The notice emphasizes quantity adjustments up to 25% during the contract and potential extension of delivery periods with a formula-based time allotment. Bidders must meet ISO 9001 certification, and for imported products, the OEM must have an Indian office to provide after-sales support. A toll-free service line must be maintained by the bidder/OEM. Bid documentation requires standard financial and banking disclosures, including PAN, GSTIN, cancelled cheque, and EFT mandate. This tender includes a vendor-code creation process and imposes flexibility on delivery timelines tied to quantity changes.

Key differentiators include the explicit option clause for quantity variance and the requirement for ongoing post-sale service infrastructure, ensuring sustained software support in India. The absence of a BOQ implies a software license purchase rather than hardware deliverables, with emphasis on compliance and service capabilities.

Technical Specifications & Requirements

  • Product: Microsoft Windows 11 Pro software license (licensing terms not specified in the data).
  • Standards: ISO 9001 certified bidder/OEM required.
  • Delivery & Support: Dedicated toll-free service line required; after-sales support in India for imported products via OEM/authorized seller.
  • OEM/Import: If imported, OEM must have registered Indian office for service.
  • Documentation: Submit PAN, GSTIN, cancelled cheque, EFT mandate (bank-certified).
  • Option Clause: Quantity may increase/decrease by up to 25%; extended delivery period governed by formula.
  • Vendor Code: Documents for vendor-code creation required with bid.

Terms, Conditions & Eligibility

  • EMD: Not specified in the provided data.
  • Delivery Timeline: Delivery period as per original order; extension rules apply per option clause.
  • Payment Terms: Not specified in the provided data.
  • Warranty/Support: Dedicated toll-free service line; post-sale support obligations implied via ISO 9001 and OEM requirements.
  • Documents: PAN, GSTIN, cancelled cheque, EFT mandate; vendor-code submission documents.
  • Other: No BOQ items; software procurement focus with standard contractual flexibility.

Key Specifications

  • Product/service: Microsoft Windows 11 Pro software licensing

  • Standards: ISO 9001 certification required for bidder or OEM

  • Support: Dedicated toll-free service line for post-sale support

  • Import condition: OEM/Authorized Seller must have registered Indian office for after-sales service

  • Delivery: Option clause allows +/-25% quantity variation with formula-based delivery Extension

Terms & Conditions

  • Option clause allows quantity variation up to 25% at contract placement and during currency

  • ISO 9001 certification is mandatory for bidder or OEM

  • Imported products require Indian OEM presence for after-sales service

Important Clauses

Payment Terms

Not specified in tender data; typically subject to contract terms post-award

Delivery Schedule

Delivery period starts from last date of original delivery order; extension rules apply with calculation (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days

Penalties/Liquidated Damages

Not specified in tender data; implied through delivery-extension rules and vendor obligations

Bidder Eligibility

  • Must hold ISO 9001 certification (bidder or OEM)

  • OEM for imported products must have registered office in India for service

  • Submit PAN, GSTIN, cancelled cheque, and EFT mandate

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Required Documents

1

PAN Card copy

2

GSTIN copy

3

Cancelled cheque copy

4

EFT Mandate (bank-certified)

5

Documents for vendor-code creation

6

OEM authorization (if applicable for imported products)

7

Any ISO 9001 certificate proof ( bidder or OEM)

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for Windows 11 Pro tender in Jhansi

Bidders must meet eligibility criteria including ISO 9001 certification, provide PAN, GSTIN, cancelled cheque and EFT mandate. For imported products, ensure OEM has an Indian office for after-sales service. Prepare vendor-code documents and be ready for quantity adjustments up to 25% per contract terms.

What documents are required for Windows 11 Pro bid in Jhansi

Submit PAN card, GSTIN, cancelled cheque, EFT mandate certified by bank, and vendor-code creation documents. If bidding with an imported product, attach OEM authorization showing Indian service support. Ensure ISO 9001 certificate proof for bidder or OEM is available.

What are the delivery extension rules for this tender

Delivery periods start from the last date of the original order. If the quantity increases, extended time equals (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days. The purchaser may extend up to the original delivery period during option exercise.

What certifications are mandatory for Windows 11 Pro bidder

Mandatory ISO 9001 certification for either the bidder or the OEM. For imported software, ensure OEM has an Indian office to provide after-sales service and support within India.

Are there any price adjustment or EMD requirements

EMD details are not specified in the provided data. Typical tenders may include EMD or security deposit; verify in the final tender documents before submission and prepare funds accordingly.

What is the scope for post-sale support

Bidder/OEM must provide a dedicated toll-free service line for support. For imported Windows licenses, ensure Indian service presence and a clear after-sales support mechanism per ISO 9001 and OEM arrangements.

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