Indian Army Heavy Duty Water Cooler Tender SAGAR Madhya Pradesh 2026 - ISI/IS 550/IQ standards

Bidders must submit GST, PAN, and EMD ₹52,500, plus technical and financial bids. Provide OEM authorizations and ensure a functional service centre in the state or a credible 30-day establishment plan. Demonstrate toll-free support and an escalation matrix for service cases.

Required documents include GST registration, PAN, company financial statements, experience certificates for similar cooling equipment, EMD receipt, OEM authorization, and evidence of a service centre or establishment plan within 30 days of award.

bidders must have a functional service centre in the consignee state or commit to establishing one within 30 days of award. Documentary evidence of the centre and its capabilities must be provided to release payments.

The EMD required is ₹52,500. Payment is part of bid security and is contingent on submission of centre establishment documentation and fulfillment of service commitments.

A dedicated toll-free service line and an escalation matrix with direct contact numbers must be provided. Service response commitments, spare parts availability, and technician training are expected as part of post-sale support.

No explicit technical specifications are listed in the tender data. Bidders should emphasize compliance readiness with likely standards and ensure ISO/IEC/IS-based quality and service capabilities, plus OEM certification where applicable.

The service centre must be established within 30 days of contract award, with documentary proof submitted prior to payment release to the Indian Army.

The tender is issued by the Indian Army for a Heavy Duty Water Cooler in SAGAR, Madhya Pradesh. Bidders should align service and delivery capability to this location and Army procurement guidelines.