Eastern Railway Mechanized Washing, Cleaning & AMOC of BIO Toilets for Asansol MEMU Car-shed - Bardhaman West Bengal 2025

Tender Overview

Eastern Railway invites bids for the Mechanized washing, cleaning and Annual Maintenance and Operation Contract (AMOC) of BIO toilets (IR-DRDO type) on all MEMU coaches of the Asansol MEMU Car-shed, including interior and exterior cleaning and bio toilet checking. Estimated value: ₹19,078,054 with an EMD of ₹2,45,400. Location: Bardhaman, West Bengal 713101. Scope centers on routine cleaning, bio-toilet health checks, and AMOC for the MEMU fleet at Asansol. Bidder must establish local service presence and meet supplier escalation requirements. A 25% quantity/duration variation is allowed at contract issue and post-issue, per the terms. Unique requirement: ensure dedicated service support line and escalation matrix.

Technical Specifications & Requirements

• No explicit specifications documented in the BOQ. Tender emphasizes service delivery of mechanized cleaning and AMOC for BIO toilets (IR-DRDO type) across all MEMU coaches at the Asansol Car-shed.
• Bidder should provide: a local service office in the consignee state, dedicated toll-free support, and a complete escalation matrix.
• EMD and PBG options are allowed in forms of Fixed Deposit Receipt (FDR) and must be uploaded with bid; hard copies to be delivered within specified days post bid/award. GCC terms apply in addition to GeM terms.
• Service scope implies routine cleaning, internal/external wash, and bio-toilet operational checks for safety and compliance. No specific technical performance metrics published in the notice.

Terms, Conditions & Eligibility

• EMD: ₹2,45,400; options include FDR with bank endorsement and submission of scanned proof with bid; hard copy to be delivered within 5 days of bid end/opening.
• Payment terms: standard GeM/GCC terms; exact payment schedule not published.
• Quantity/duration variation: up to 25% permitted before and after contract award.
• Local presence: bidder must have or establish office in the state of Consignee and provide service support contacts and escalation matrix.
• Documentation: GST, PAN, experience certificates, financial statements, EMD proofs, OEM authorizations where applicable; adherence to GCC.
• Penalties: not explicitly stated; terms indicate standard GeM GCC penalties apply.