Facility Management Service - Outcome Based
Police Department
Posted:
26 November 2024
Closed:
10 December 2024
GEM
GEM
Directorate Of Ordnance Coordination And Services Facility Management Service Tender 2026 Defence Production GEM
Bid Publish Date
17-Jun-2026, 10:48 am
Bid End Date
27-Jun-2026, 11:00 am
Location
SHAHJAHANPUR , UTTAR PRADESH
Progress
Issue17-Jun-2026, 10:48 am
AwardPending
Quantity
6000
Bid Type
Single Packet Bid
Key Highlights
- • Directorate Of Ordnance Coordination And Services as the procuring organization
- • Facility Management Service - Outcome Based category
- • GEM procurement channel for 2026
- • SOW and SLA attachments referenced by buyer
- • Defence Production Department context implies stringent security requirements
- • No BOQ items or estimated value disclosed in available data
- • Expected emphasis on performance-based payment and KPIs in full terms
- • Potential compliance with defence-sector safety and security standards
Categories
4
Tender Overview
The Directorate Of Ordnance Coordination And Services, under the Department Of Defence Production, issues a facility management service procurement via the GEM portal for 2026. The tender is categorized as Facility Management Service - Outcome Based, with no BOQ items and no explicit quantity or value published. Location and start/end dates are not disclosed in the provided data, but bidders should monitor GEM for updates and review the buyer’s SOW and SLA attachments for scope clarity. The absence of specifications indicates a potential requirement for robust FM outcomes, including service level adherence and performance measurement frameworks. This tender may involve leveraging existing defence-sector FM best practices and compliance with sector-specific governance, safety, and security standards.
Technical Specifications & Requirements
- No formal specifications are listed in the provided tender data.
- Related documents referenced: SOW, SLA, and Scope Of Work attachments (Buyer added terms).
- Organization and department imply a defence-production context, suggesting high security and confidentiality considerations.
- Potential FM components to anticipate (not specified): preventive maintenance, housekeeping, energy management, asset care, and incident response.
- Bidders should prepare to align with outcome-based service delivery, with measurable KPIs and performance-based payments, pending full attachment review.
Terms, Conditions & Eligibility
- Tender category: Facility Management Service - Outcome Based.
- Key documents to watch: SOW, SLA attachments (as provided by buyer).
- No explicit EMD, value, or delivery timelines disclosed in the excerpt.
- Vendors should ensure compliance with defence-sector procurement norms and GEM submission requirements once full terms are published.
- Final eligibility criteria will be clarified in the full tender package including security and confidentiality clauses.
Key Specifications
-
Product/Service: Facility Management Service - Outcome Based
-
Estimated value: Not disclosed in available data
-
EMD: Not disclosed in available data
-
Delivery/Deployment: Not disclosed; to be defined in full tender package
-
Standards/Certifications: Not specified in data; expect defence-sector compliance in full terms
-
Warranty/Support: Not specified; likely governed by SOW/SLA
-
Scope indicators: SOW and SLA attachments referenced by buyer
Terms & Conditions
-
Outcome-based FM service with performance KPIs likely required
-
SOW and SLA to be reviewed for delivery metrics and penalties
-
Defence-production context implies enhanced security/compliance obligations
Important Clauses
Payment Terms
Payment terms to be defined in the full tender package; likely outcome-based milestones aligned with KPIs in SOW/SLA
Delivery Schedule
Delivery timelines to be specified in the final terms; bidders should prepare for phased implementation aligned to FM metrics
Penalties/Liquidated Damages
Penalties to be defined in SOW/SLA; typical FM contracts include LDs for SLA misses and KPI shortfalls
Bidder Eligibility
-
Experience in facility management service delivery, preferably in government/defence sectors
-
Financial stability evidenced by recent financial statements
-
Capability to operate under security/confidentiality requirements and related clearances
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Service - Outcome Based
Authority Records
MINISTRY OF DEFENCEDEFENCE PRODUCTION DEPARTMENT
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
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Documents 6
GeM-Bidding-9479068.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates from similar facility management engagements
4
Financial statements or turnover statements for the last 2 fiscal years
5
EMD documents or security deposit as demanded in final terms
6
Technical bid documents and method of compliance with SOW/SLA
7
OEM authorizations or certifications if OEM-specific FM equipment is involved
8
Any security clearance or confidentiality agreements required by the buyer
Frequently Asked Questions
How to bid for facility management service tender in Defence Production 2026
Bidders should monitor the GEM portal for updates, review the SOW and SLA attachments, assemble required documents (GST, PAN, financials, experience certificates), and ensure security/compliance readiness for defence-sector FM. Prepare KPI-based proposals aligned with expected outcomes and service levels.
What documents are required for defence FM tender submission in GEM 2026
Submit GST certificate, PAN card, two years of financial statements, experience certificates from similar FM engagements, EMD/security deposit as applicable, technical bid documents, and any OEM authorizations or security clearances demanded in the final tender package.
What standards or certifications are needed for defence FM bids
Exact standards will be listed in the final SOW/SLA; bidders should anticipate security/compliance norms typical of defence procurement and prepare to demonstrate IS/quality or security certifications as required by the buyer.
When is the delivery schedule for the FM service tender
The current data does not reveal dates; the final tender package will specify the delivery timeline and phased implementation milestones tied to KPI achievement across the FM scope.
What is the EMD amount for the defence FM tender in GEM
EMD amount is not disclosed in the provided data; bidders should check the final tender documentation for the exact security deposit or bid bond requirement and acceptable payment method.
How to ensure eligibility for defence sector facility management bids
Demonstrate prior FM experience, present stable financials, provide required registrations (GST/PAN), and show capability to meet security/confidentiality requirements; ensure readiness to comply with SOW/SLA terms.
What are the key terms in the SOW for the FM contract
The SOW will define scope, KPIs, SLAs, performance-based payments, maintenance tasks, energy management, and incident response; bidders must align proposals to these measurable outcomes and adhere to defence production norms.
How to prepare for SAM/defence procurement on GEM portal
Register on GEM, review all attachments (SOW/SLA), upload required documents, ensure security clearances if requested, and tailor your bid to satisfy outcome-based performance metrics with transparent cost breakups.
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Documents 6
GeM-Bidding-9479068.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS