Odisha Revenue & Disaster Management Department Desktop Computers Tender Kalahandi 2026 - IS0 9001 & On-site Warranty

Tender Overview

The opportunity is issued by the Revenue and Disaster Management Department, Odisha, for procurement of entry and mid-level desktop computers located in KALAHANDI, ODISHA (766001). Expected scope includes Supply, Installation, Testing, Commissioning (SITC) of desktop PCs, with training of operators and provision of any statutory clearances if required. The bid references options to adjust quantity by up to 25%, with contracted rates preserved, and requires delivery timelines to be calculated from the original or extended delivery periods. Distinctive elements include on-site warranty provisions and a requirement for a formal service framework within the state. This tender emphasizes complete lifecycle support, including post-sale service and center availability.

• Organization: Revenue and Disaster Management Department, Odisha
• Location: Kalahandi, Odisha
• Product: Entry and Mid-level Desktop Computers (Q2)
• Key differentiator: option clause for quantity variation up to 25% and SITC scope
• Delivery model: installation, testing, commissioning, and operator training
• Unique aspect: mandatory functional service center within the state if not already established

Technical Specifications & Requirements

• Product/service: Desktop computers with processor details and standard components as per BOQ/title
• OS: Factory pre-loaded operating system by desktop OEM
• Memory: RAM capacity (GB) to be installed; exact size to be confirmed in BOQ
• Storage: SSD capacity (GB) and HDD capacity (GB) listed
• Monitor: availability status and screen size (cm) to be specified
• Warranty: On-site OEM warranty (years) required
• Additional: scope includes SITC, installation training, and statutory clearance support; ensure Functional Service Centre in the state; provide dedicated/toll-free service number and escalation matrix for service support
• Context: bidders must align with service and support clauses and meet extended delivery rules

Terms, Conditions & Eligibility

• Quantity flexibility: up to 25% increase/decrease at contract award and during currency
• Scope: price must include all components for SITC and operator training
• Service capability: must have a functional service center in Odisha or establish within 30 days of award; payment contingent on documentary evidence
• Support: dedicated toll-free service line and escalation matrix required
• Warranty: on-site warranty terms to be honored by OEM; ensure timely service delivery and penalties for non-compliance
• Compliance: adhere to buyer-added terms and schedule; final delivery starts from last date of delivery order