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Mahanadi Coalfields Limited Voltas ACs Comprehensive AMC Tender 2026 - 10 Nos Air Conditioner CMC 4 Years

Bid Publish Date

17-Jun-2026, 11:10 am

Bid End Date

27-Jun-2026, 11:00 am

EMD

₹6,800

Value

₹5,38,080

Progress

Issue17-Jun-2026, 11:10 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Single Packet Bid

Tender Overview

Mahanadi Coalfields Limited (Coal India Limited) invites bids for a Comprehensive Maintenance Contract (CMC/AMC) of 10 Voltas air conditioners across the site for a period of 4 years. The estimated contract value is ₹538,080 with an EMD of ₹6,800. The procurement includes service and support for pre-owned units, with a requirement to provide an escalation matrix and adherence to purchase preference for MSEs. The contract terms allow a scope variation of up to 25% for either quantity or duration. The bidder must ensure compliance with contract terms, subcontract restrictions, and joint liability for performance. This opportunity is configured for service providers offering Voltas OEM maintenance and requires a formal submission with relevant certificates and authorizations.

Technical Specifications & Requirements

  • Product/Service: Comprehensive AMC/CMC for Voltas air conditioners (pre-owned units)
  • Quantity: 10 units to be serviced under 4-year term
  • Estimated Value: ₹538,080; EMD: ₹6,800 (DD acceptable per terms to IB Valley Area, MCL)
  • Standard/Compliance: Service & escalation framework required; bidder to upload relevant certificates and OEM authorizations; MSE purchase preference applies with matching/within 15% of L-1 margin per policy
  • Delivery/Execution: Maintenance during contract period with ongoing service support; explicit escalation matrix of service numbers must be provided
  • Special Clauses: 25% quantity/duration option; no assignment or subcontracting without prior written consent; salary/wages payment disclosure clause for deployed staff
  • Documentation: Ensure all bid certificates and documents sought in ATC are uploaded

Terms, Conditions & Eligibility

  • EMD: ₹6,800; payment via DD or online as per terms
  • Purchase Preference: MSEs eligible if manufacturer of offered product or service provider for services; match/L-1 within 15% margin may be awarded 100% of value to MSE
  • Escalation Matrix: Provide service support contact numbers
  • Subcontract/Assignment: Prohibition without prior written consent; liability remains with primary bidder
  • Payment Terms: Salaries/wages of deployed staff must be paid by the service provider to comply with statutory documents; buyer payments follow submission of required documentation
  • Submission: Upload all certificates/documents sought in bid/ATC; EMD/PBG forms may be used as per terms

Key Specifications

  • Product/service names and categories: Voltas air conditioner AMC/CMC

  • Quantities: 10 units

  • Estimated value: ₹538,080; EMD: ₹6,800

  • Experience requirements: service provision of AMC/CMC for AC systems

  • Quality/standards: OEM authorization; escalation matrix; upload certificates

  • Delivery/installation: ongoing maintenance over 4-year term

  • Warranty/AMC scope: comprehensive maintenance; scope variation up to 25%

Terms & Conditions

  • EMD amount ₹6,800; payment via Demand Draft or online

  • 25% scope variation allowed before and after contract issue

  • MSE purchase preference with matching within 15% margin

  • No assignment or subcontracting without buyer consent

  • Escalation matrix and OEM authorizations must be provided

  • Salary/wage payments of deployed staff must be disclosed

Important Clauses

Payment Terms

EMD of ₹6,800; payments aligned with service milestones and staff payroll documentation; DD/online options allowed

Delivery Schedule

4-year AMC term for 10 Voltas AC units; continuous service and escalation as defined in contract

Penalties/Liquidated Damages

Not explicitly detailed; penalties may apply per standard government procurement terms for non-performance

Bidder Eligibility

  • Must be the OEM/service provider for Voltas air conditioners or have explicit OEM authorization

  • Proof of eligibility for MSE purchase preference as per policy

  • Demonstrated capability to provide 4-year AMC for 10 AC units

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - Comprehensive annual maintenance contract of 10 nos Voltas Make Air conditioners for a period of 04 years; Voltas; Comprehensive Maintenance Contract (CMC); As per scope of work; No

Authority Records

MINISTRY OF COALCOAL INDIA LIMITED

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Documents 7

GeM-Bidding-9479143.pdf

Main Document

BOQ Document

BOQ

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC/CMC of air conditioning systems

4

Financial statements (audited if available)

5

EMD document (DD or online payment receipt)

6

OEM authorization for Voltas equipment maintenance

7

Technical bid documents and certificates as per ATC

8

Escalation matrix and service support contact numbers

Frequently Asked Questions

How to bid for Voltas AC AMC tender in MCL 2026?

Bidders must meet eligibility, submit GST, PAN, experience certificates, and financials, plus EMD ₹6,800 via DD/online. Include OEM authorization, escalation matrix, and all bid documents. Ensure compliance with 25% scope variation and MSE purchase preference if applicable.

What documents are required for AMC of Voltas ACs in MCL?

Required documents include GST certificate, PAN, experience certificates for similar AMC work, financial statements, EMD document, Voltas OEM authorization, technical bid documents, and escalation matrix. Upload ATC-compliant certificates and service capability proof as part of the bid package.

What are the key technical requirements for Voltas AC CMC?

Key requirements include OEM-authorized service capability for Voltas ACs, 10-unit AMC scope, 4-year maintenance term, and escalation matrix. Ensure all certificates are uploaded, and the bidder demonstrates the ability to manage pre-owned units under service terms.

When is the EMD required for this tender, and how much?

The EMD is ₹6,800 and must be submitted with the bid via Demand Draft or online payment as specified. It serves as security for performance and is to be held until contract award or release per policy.

What is the purchase preference policy for this AMC tender?

MSE purchase preference applies; if bidder is an MSE manufacturer or service provider, they may match L-1 price within 15% margin and be awarded up to 100% of the contract value for MSE suppliers, subject to policy compliance.

What are the subcontracting rules for this AMC contract?

Subcontracting is not allowed without prior written consent from the buyer; even with consent, primary bidder remains jointly and severally liable for performance and contractual obligations.

What is the escalation requirement for service support?

Bidder must provide a detailed escalation matrix with telephone numbers for service support, ensuring timely resolution and adherence to service levels during the 4-year AMC term.

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