Bid Publish Date
29-Jun-2026, 10:00 am
Bid End Date
17-Jul-2026, 10:00 am
Value
₹15,00,000
Location
Progress
Quantity
17
Bid Type
Single Packet Bid
Organization: North East Centre For Technology Application And Reach (NECTAR) under the Department Of Science And Technology (DST). Estimated value: ₹1,500,000 for an Annual Maintenance Contract covering multiple networking devices (NAS, NVR, switches, EPABX, LIU panels, and related components) across unspecified NE location. Scope includes versions 2 maintenance for vendors delivering dedicated service support and OEM authorization where applicable. Unique terms include a bilateral 50% quantity/duration adjustment window and a requirement for a robust escalation matrix and toll-free support.
Product/service names: Annual Maintenance Contract for Networking Devices (Version 2) covering NAS, NVR, Network Switches, LIU Panels, EPABX, and related components
Estimated value: ₹1,500,000
Location: Northeast India (unspecified exact city/state)
Standards/Compliance: OEM authorization where required; dedicated toll-free support; escalation matrix
Delivery/Support: On-site and remote maintenance; priority fault resolution; SLA expectations implied through service terms
EMD not explicitly specified in data; verify at ATC
50% quantity/duration adjustment permitted pre- and post-award
Dedicated service support numbers and escalation matrix mandatory
Manufacturer authorization required for OEM bidders
Comprehensive documentation required as per Bidder ATC
AMC scope includes multiple brands and device categories
Not explicitly stated; ATC emphasizes service support terms and AMC with potential scope adjustments up to 50% before/after award
Not specified; bidders should align with standard AMC response and onsite support SLAs under DST NE procurement norms
Not detailed; contract should include standard SLA penalties as per AMC norms; ensure escalation procedures mitigate downtime
Adequate financial standing (no liquidation or bankruptcy; undertaking required)
OEM authorization if bidding as distributor/partner
Experience in maintenance of multi-brand networking devices (NAS, NVR, switches, EPABX) under AMC
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Contract for Networking Devices (Version 2) - Server; Apogean , Annual Maintenance Contract for Networking Devices (Version 2) - NAS; Infortrend , Annual Maintenance Contract for Networking Devices (Version 2) - Network Switches; Netgear , Annual Maintenance Contract for Networking Devices (Version 2) - Network Switches; Ruckus , Annual Maintenance Contract for Networking Devices (Version 2) - LIU Panels; Any , Annual Maintenance Contract for Networking Devices (Version 2) - EPABX; Matrix , Annual Maintenance Contract for Networking Devices (Version 2) - Network Video Recorder (NVR) (32 Channel); Matrix
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
14
Pre-Bid Date
01-07-2026 15:00:00
Pre-Bid Venue
Online meeting (meeting link will be shared only on request basis to [email protected])
Delivery Locations
1
Delivery Cities
East Khasi Hills
Delivery Pincodes
793001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Gavin Vandroff Siangshai | 793001,North East Centre for Technology Application & Reach (NECTAR), Survey of India Campus, Bonnie Brae Estate, Barik Point, Shillong | East Khasi Hills | Meghalaya | 793001 | 3 | - | Number of months for technician : 12 Number of Resident engineers : 0 Number of technicians : 1 |
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Main Document
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Export Credit Guarantee Corporation Of India Limited (ecgc)
SOUTH WEST DELHI, DELHI
Stock Holding Corporation Of India Limited
THANE, MAHARASHTRA
Food Corporation Of India (fci)
Government Medical College And Associated Hospitals
ANANTHNAG, JAMMU & KASHMIR
Government Medical College And Associated Hospitals
ANANTHNAG, JAMMU & KASHMIR
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GST registration certificate
PAN card
Experience certificates of similar AMC deployments
Financial statements or solvency certificates
EMD/Security deposit documentation (if applicable per ATC)
Technical bid documents and method statements
OEM/Original Equipment Manufacturer authorization certificates
Dedicated service support contact details and escalation matrix
Extended Deadline
17-Jul-2026, 10:00 am
Opening Date
17-Jul-2026, 10:30 am
Key insights about MEGHALAYA tender market
Bidders should submit GST, PAN, experience certificates, financial statements, EMD documents (if applicable), OEM authorization, and technical bid with service support details. Ensure dedicated toll-free numbers and an escalation matrix are included. The 50% contract adjustment clause may affect scope and pricing; plan accordingly.
Required documents include GST registration, PAN, experience certificates of similar AMC projects, financial statements, EMD/security deposit if applicable, OEM authorization certificates, technical bid, and a documented escalation matrix with contact numbers for service support.
The AMC covers NAS, NVR (32 channel), Network Switches, LIU Panels, EPABX, and related networking devices from multiple vendors, under Version 2 maintenance terms with potential 50% scope adjustments pre/post award.
Eligibility requires sound financial standing, absence of liquidation, OEM authorization if bidding as distributor, and demonstrable experience in maintaining multi-brand networking equipment under AMC contracts.
The tender implies dedicated toll-free service support and a defined escalation matrix; expect on-site and remote maintenance with timely fault resolution, aligned to DST Northeast procurement norms and OEM support commitments.
The tender data does not specify dates; bidders should monitor the procurement portal for IST DST Northeast notifications and ATC updates, ensuring all certificates and OEM authorizations are ready for submission.
OEM authorization certifies that the bidder is an authorized distributor/service provider for the equipment categories listed (NAS, NVR, switches, EPABX). Include name, address, email, and phone in the authorization documents.
The ATC does not fix explicit payment terms; bidders should prepare terms aligned with standard AMC practices, including milestone-based payments and compliance with contractual SLA penalties for downtime.
Atomic Energy Regulatory Board
📍 KANCHIPURAM, TAMIL NADU
Software Technology Parks Of India (stpi)
📍 JODHPUR, RAJASTHAN
National Vector Borne Disease Control Programme (nvbdcp)
📍 NORTH DELHI, DELHI
N/a
📍 CENTRAL DELHI, DELHI
N/a
📍 MUMBAI, MAHARASHTRA
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Main Document
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS