AMC of Integrated Security and Surveillance System - Theft Prevention; Comprehensive; Hardware, Net
Indian Army
GURDASPUR, PUNJAB
Progress
Quantity
1
Bid Type
Two Packet Bid
The State Bank of India invites bids for AMC of an Integrated Security and Surveillance System focused on theft prevention, covering hardware, networking, wireless components, and consumables supplied by the buyer. Located in Thrissur, Kerala, with an estimated contract value of ₹600,000. The scope spans comprehensive security management including hardware, software, and networked surveillance, with the buyer handling consumables. The contract includes a mandatory 50% option to adjust quantity or duration at tender issuance or post-award, enabling flexibility for lumpsum service contracts. This procurement targets SBI’s regional security reliability and operational continuity in Kerala.
Security & surveillance AMC
Estimated value: ₹600,000
Location: Thrissur, Kerala
Contract type: AMC (Integrated Security & Surveillance System)
Consumables: to be provided by buyer
30-60 minute on-site response (typical), subject to ATC
50% increase/decrease in quantity or duration allowed
50% quantity/duration adjustment allowed by SBI
Consumables supplied by the buyer
No BOQ items; AMC framework-based procurement
Not specified in data; verify in ATC/ATD for AMC services and SLAs
AMC implies ongoing service; confirm response times and on-site attendance in ATC
Not detailed; check ATC for penalty structure tied to SLA breaches
Experience in integrated security and surveillance AMC
Financial stability with verifiable turnover
Capability to manage multi-component hardware, networking, and wireless systems
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
AMC of Integrated Security and Surveillance System - Theft Prevention; Comprehensive; Hardware, Networking System, Wireless System; Consumables to be provided by Buyer
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Thrissur
Delivery Pincodes
680005
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| S Saju | 680005,SBI RBO 3 THRISSUR, SUN TOWERS, EAST FORT JUBILE MISSION PO, THRISSUR DIST, KERALA | Thrissur | Kerala | 680005 | Project / Lumpsum Based | - | - |
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Main Document
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
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GST registration certificate
Permanent account number (PAN) card
Experience certificates of similar AMC projects
Financial statements or turnover proof
EMD/Security deposit documents (as per ATC/ATC filed terms)
Technical bid documents outlining SLAs, response times, and maintenance scope
OEM authorizations or system integrator credentials
Any ISO/IS/industry certifications relevant to security & surveillance AMC
Key insights about KERALA tender market
Bidders should submit GST, PAN, experience certificates, financial statements, and EMD as per ATC. Provide OEM authorizations and technical bid outlining SLAs. The contract allows a 50% quantity/duration adjustment before/after award; ensure compliance with ATC and IS/ISO standards where applicable.
Required documents include GST registration, PAN, experience certificates for similar AMC projects, financial statements, EMD documentation, technical bid with SLAs, OEM authorizations, and any ISO/IS certifications. Prepare copies and originals as per tender submission format.
While explicit specs are not listed, bidders should address hardware, networking, wireless subsystems, and maintenance services, with emphasis on uptime, remote monitoring, on-site support, spares availability, and compatibility with existing SBI systems, plus compliance with applicable IS/ISO standards.
The estimated contract value is ₹600,000. The scope covers AMC for integrated security and surveillance, with consumables to be provided by the buyer. The BOQ is not populated; bidders should propose comprehensive SLAs and scalable service terms.
Delivery terms are framed as an ongoing AMC rather than a one-time delivery. Confirm SLA-based response times (e.g., on-site within 4-8 hours) and quarterly maintenance cycles within the ATC, ensuring alignment with Kerala region requirements.
Prove a track record in integrated security AMC, showcase financial stability, provide OEM authorizations if acting as SI, and demonstrate capability to manage hardware, networks, and wireless components. Verify compliance with tender ATC and environment-specific regulations in Kerala.
Payment terms are not specified in the provided data; bidders should await ATC for terms. Typical arrangements involve milestone-based SLAs, with possible advance and periodic payments upon acceptance, subject to performance and verification of deliverables per SLA.
Consumables will be provided by the buyer; bidders should plan for service continuity and spare parts provisioning, ensuring proactive maintenance and timely replenishment aligned with the buyer’s inventory management and procurement policies.
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Main Document
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS