Procurement Opportunity: Software Based Solution For Mobile Devices And CDR Analysis in AHMEDABAD, GUJARAT

Q1: How to participate in the Gujarat Home Department's tender for Software Based Solution for Mobile Devices in 2025?
To participate, you need to register on GeM, ensure your technical and financial documents are updated, and upload all required certifications like OEM authorization, past performance proof, and turnover documents. Carefully review the tender specifications regarding the software’s technical capabilities, subscription models, and deployment environment. The bid submission process involves uploading proposals through the GeM portal before the deadline of July 31, 2025. Make sure your bid is compliant with the technical specifications and financial requirements, including the EMD of ₹16,200. For streamlined registration, visit https://tenderai.in/services/gem-profile-registration. TenderAI can assist in preparing compliant submissions and verifying document readiness.

Q2: What are the eligibility criteria for companies bidding on the Gujarat CDR Analysis Software tender?
Eligible bidders must have a minimum average annual turnover of ₹2 lakh over the last three years, with at least 3 years of experience in supplying similar telecommunication data analysis solutions. MSMEs and startups registered with DPIIT are entitled to exemptions from certain experience and turnover criteria, provided they upload valid registration or registration certificates during bid submission. The bidder should also have supplied comparable products to government agencies or PSUs in the last three years. Proven past performance, OEM authorization, and compliance with GeM specifications are essential for qualification.

Q3: What technical features are required for the Software License in this Gujarat tender?
The software must support CDR analysis with features including batch processing of call data, geo-mapped report generation, advanced filtering options, and capabilities for detecting WhatsApp calls, gateway dumps, and ISD dumps. The license should be subscription-based, supporting 1 to 5 years, with provisioning for active investigation and commercial use. The solution should be hosted on-premises, with unlimited support, updates, and bug fixes during the OEM support period of up to 5 years. Additional training (on-site, virtual, with materials) and support features like report generation, GEO reports, and filtering are mandatory.

Q4: How does the reverse auction process work in this Gujarat police software tender?
Once all technically qualified bids are submitted, a reverse auction will be conducted among the bidders, excluding the highest bidder, to determine the final award. The highest bidding qualified bidder may be excluded if the buyer opts for a N-split bid process or if the bid conditions permit. The auction encourages competitive pricing, with the lowest valid bid typically winning the contract, based on the total evaluated bid amount. Bidders should ensure their prices are competitive and compliant before participating. TenderAI can help prepare bids that are price-competitive and compliant with auction norms.

Q5: What documentation do MSMEs and startups need to upload to claim exemptions in this tender?
MSMEs must upload valid MSME registration certificates or Udyam registration certificates. Startups should upload registration certificates from DPIIT or other official startup registrations. These documents prove eligibility for exemption from experience and turnover criteria. Also, submit supporting documents demonstrating past supply contracts and technical compliance with specifications. Ensuring all uploaded certificates are current and authenticated can facilitate smoother evaluation and exemption approval.

Q6: What technical support and training are expected for the purchased software?
The bid requires support for upgradation, patches, and bug fixes for a period up to 5 years. Training options include on-site, virtual, or via training materials, with the possibility of 1 to 10 days of training. The solution should support features like real-time updates, case management, and detailed report generation. Bidders should ensure the software includes comprehensive support provisions, including support for offline map analysis, advanced filtering, and report customization, as these form part of the functional evaluation criteria.

Q7: How can small and medium enterprises (SMEs) benefit from this Gujarat software tender?
MSMEs registered with the government can avail exemption from experience and turnover requirements by submitting valid registration documents. This level playing field encourages local manufacturers and service providers to participate. The bid valuation emphasizes quality and technical compliance, providing SMEs opportunities to compete effectively even if their financial scope is limited. TenderAI can help SMEs with bid preparation and certification compliance, increasing their chances of successful bidding.

Q8: What are the key technical specifications for the telecommunication data analysis software in this Gujarat tender?
The required software must support batch CDR processing, support detection of WhatsApp, Gateway, and ISD calls, and provide geo-maps, caller pattern analysis, and advanced filtering. The solution should generate formats for reports like geo-mapped routes, call frequency, and location-based analysis, with features like nested search, partial search, and route charting. The software must support updates for 5 years, with capabilities for offline maps and multi-dimensional filters based on date, time, call type, and other parameters. Compliance with GeM specifications is mandatory.

Q9: How does TenderAI assist Indian companies in enhancing their chances in government tenders like this Gujarat Software tender?
TenderAI provides services including GeM registration, detailed company insights, bid compliance checks, and tailored bid preparation assistance. Our platform helps ensure that all documentation is complete, compliant with technical and legal specifications, and optimized for competitive pricing. We also offer real-time alerts on tender updates and assist in strategizing bid submissions to improve success chances, particularly for SMEs and startups looking to enter government procurement.

Q10: What are the main points to remember when preparing a bid for this Gujarat government tender?
Focus on ensuring technical compliance with the detailed specifications for the software, especially features like batch CDR processing, geo-mapping, and report generation. Prepare all required documentation, including OEM authorizations, past performance, and turnover proofs. Make your bid price competitive, considering market rates, and verify all supporting certificates. Utilize TenderAI’s guidance services for smooth registration, document review, and bid submission. Keep in mind the delivery schedule of 45 days and ensure your technical team is ready for post-award support and training.

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