Indian Army Procurement of Stores & Service Support in India 2025 - ISM/Board of Officers Inspection, Advance Sample Clause

Tender Overview

The procuring organization is the Indian Army under the Department of Military Affairs, seeking procurement and associated service support for stores. The bid highlights require the bidder to establish a functional service centre in the state of each consignee, or demonstrate on-site warranty. An advance sample must be submitted within 7 days of award, with buyer approval or list of modifications within 7 days. Post-receipt inspection will be conducted by a Board of Officers at the consignee site. The estimated contract value is not disclosed; the EMD is ₹131. A three-year turnover history must be provided, with audited balance sheets or CA certificates.

Key differentiators include the mandatory service-centre network, pre-bulk-supply sample approval, and post-dispatch inspection by the buyer. Unique conditions such as sample-based start of bulk manufacturing and possible contract termination for non-conforming samples are specified. The tender emphasizes readiness to establish service infrastructure within 30 days of award and to comply with advance-sample testing requirements.

Technical Specifications & Requirements

• Service centre availability in every State of consignee location for carry-in warranty (or on-site warranty). If not present, establish within 30 days of contract award; payment contingent on documentary evidence of service centre.
• Inspection regime: Post-receipt inspection by a designated Board of Officers at the consignee site before acceptance. Pre-dispatch inspection is not applicable unless selected in ATC.
• Advance sample process: Submit 1 advance sample within 7 days of award; buyer approves or provides modification list within 7 days; bulk supply must match approved sample. If buyer delays, delivery period will be readjusted with no LD.
• Turnover requirement: Minimum average annual turnover in the last 3 years must meet the value specified in the bid document, with certified auditors or CA certificates to verify.

Terms, Conditions & Eligibility

• EMD: ₹131. Submission via appropriate payment mode as per terms.
• Service & Support: Establish or prove functional Service Centre in each state; upgrade within 30 days if not present.
• Delivery & Payment: Delivery timelines tied to sample approval; payment terms to be clarified in contract.
• Documentation: Provide GST, PAN, turnover certificates, auditted financial statements, and evidence of service capability.
• Quality & Compliance: Adhere to contract specifications; conform with buyer-approved samples; potential termination for major deviations.
• Inspection: Board of Officers to conduct post-receipt inspection; pre-dispatch inspection not mandated unless ATC specifies.