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Sikkim Police Software Based Solution For Mobile Devices And CDR Analysis Tender Sikkim 2026 ISO Licensed OEM Support

Bid Publish Date

21-Feb-2026, 5:22 pm

Bid End Date

03-Mar-2026, 6:00 pm

Progress

Issue21-Feb-2026, 5:22 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

The Sikkim Police invites bidders for a Software Based Solution for Mobile Devices and CDR Analysis (Q2). This tender covers the licence-based software with infrastructure and deployment considerations within the scope of licence, hosting, and maintenance. The procurement focuses on a licensed product with OEM support, including patches, version upgrades, and training options. The contract contemplates adjustable quantity provisions under the option clause and extended delivery time calculations. Documentation will reflect the need for OEM authorisation and ongoing support capabilities. The tender emphasizes a structured licence lifecycle and delivery compliance tailored to police operations in Sikkim.

Technical Specifications & Requirements

  • Types of Software and Types of Licence (basic information and scope)
  • Period of Subscription (in Years) and Licence Delivery Mode
  • Purpose of Licence and Hosting Environment/ Deployment Option
  • Scope of Installation and OEM support for the offered product
  • Support from OEM for Updates/Patches and Version Upgrades within the support period
  • Training Options including No. of days Training Provided and associated arrangements
  • All specifications must align with police data handling and security requirements; ensure compatibility with mobile devices and CDR analysis workflows.

Terms, Conditions & Eligibility

  • Option Clause allows ±25% quantity variation at contract award and during contract currency with contracted rates; delivery period adjusts using (additional quantity ÷ original quantity) × original delivery period, minimum 30 days
  • Bidders must refer to the ATC document for detailed specification requirements and comply with the extension logic for delivery timelines
  • Ensure submission includes OEM authorization and evidence of sustained OEM support for patches, bug fixes, and version upgrades during the licence term
  • Training days and deployment options must be clearly defined in the proposal to meet police operational needs

Key Specifications

  • Types of Software: license-based security and CDR analysis software for mobile devices

  • Licence Type: subscription/licence with duration in years

  • Period of Subscription: specified in years (not provided in data)

  • Licence Delivery Mode: electronic/online delivery or physical media as per OEM terms

  • Hosting Environment/Deployment: on-premises or cloud-hosted as defined in licence

  • Scope of Installation: deployment across designated mobile devices and workstations

  • OEM Support: ongoing support for patches and bug fixes within the licence period

  • Version Upgrades: policy on upgrade duration within support term

  • Training: number of training days and delivery method

Terms & Conditions

  • EMD amount not specified; bidders should verify via terms

  • Delivery period accepts 25% quantity variation with calculation formula

  • ATC document governs detailed technical/spec requirements and penalties

  • OEM authorisation and ongoing support from OEM required

Important Clauses

Payment Terms

Not specified in data; bidders should confirm payment terms in RFP/ATC documents

Delivery Schedule

Delivery period adjustable per option clause; minimum 30 days for additional time

Penalties/Liquidated Damages

Not detailed in data; refer to ATC for LD provisions if provided

Bidder Eligibility

  • Experience in supplying software licences with OEM support to government agencies

  • Demonstrable hosting/deployment capability (on-premises or cloud) as per licence

  • Valid GST registration, PAN, and financial stability documentation

Documents 4

GeM-Bidding-9025983.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Types of Software Data Extraction from Mobile Devices, Software for Forensic Data Extractor tool for Mobile Communication Devices
SCOPE OF LICENCE Types of Licence Perpetual
SCOPE OF LICENCE Period of Subscription (in Years) 1
SCOPE OF LICENCE Licence Delivery Mode Dongle Licence, Paper Licence, Electronic Licence
SCOPE OF LICENCE Purpose of Licence Active Investigation and Commercial Use
SCOPE OF LICENCE Hosting Enviroment/ Deplyment Option On Premises
SCOPE OF LICENCE Scope of Installation User Acceptance Testing of all modules
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within support period., Unlimited upgradation of version within support period
SCOPE OF LICENCE Number of Years upto which support is available from OEM for Updation (Patches and Bug fixes) within support period 1
SCOPE OF LICENCE Number of Years upto which support is available from OEM for Upgradation of version within support period 1
SCOPE OF LICENCE Training Options Virtual, Training Material
SCOPE OF LICENCE No of days Training Provided 1

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Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Experience Certificates (similar software licenses for law enforcement or government agencies)

4

Financial Statements (latest audited or management accounts)

5

EMD/Security Deposit documents (as applicable)

6

Technical Bid/Compliance Certificates

7

OEM Authorization/License Agreement from the original equipment manufacturer

8

Any certifications related to data security and hosting (if specified by buyer)

Frequently Asked Questions

How to bid for the Sikkim Police software tender in Sikkim 2026?

Bidders should review the ATC and OEM requirements, prepare a technical bid with licence terms, and submit GST, PAN, experience certificates, and OEM authorisation. The submission must demonstrate hosting capability, deployment scope, and training plans, with emphasis on patches and upgrades during the licence term.

What documents are required to participate in the Sikkim police software tender?

Required documents include GST certificate, PAN card, recent financial statements, experience certificates for similar software licences, OEM authorisation, technical bid, and EMD documents if applicable. These ensure compliance with licensing, deployment, and support commitments.

What are the technical specifications for licence-based CDR analysis software?

Key specs include licence type, subscription period, hosting environment, deployment scope, and OEM-supported updates. The product must support mobile device usage and CDR analysis workflows, with training options and installation scope clearly defined in the proposal.

What are the delivery terms for quantity variation in this tender?

The purchaser may increase or decrease quantity up to 25% at contract placement and during the contract, with delivery time adjusted as (additional quantity ÷ original quantity) × original delivery period, minimum 30 days.

What training provisions must be included for the software deployment?

Bidders must specify the number of training days, delivery format (onsite/remote), and targeted user roles. Training should cover software installation, patch management, and basic troubleshooting, aligned with the licence term and deployment plan.

What OEM support is expected during the licence period?

The vendor must provide ongoing OEM support for patches, bug fixes, and version upgrades within the licence term. Documentation should include support SLAs, response times, and upgrade windows suitable for police operations.

How is the hosting environment determined for the licence?

Hosting options include on-premises or cloud deployment as defined in the licence and OEM terms. Bidders must clarify hosting infrastructure, security controls, data sovereignty, and access management in the proposal.

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