Warehousing Development And Regulatory Authority Social Media Agency Tender New Delhi Delhi - Govt Social Media Campaigns Experience 2026

Tender Overview

The WDRA (Warehousing Development And Regulatory Authority), New Delhi, invites bids for Hiring of a Social Media Agency to handle content creation, response management, campaign management, helpdesk support, reporting, and staff training in Hindi and related tasks. The scope includes social media campaigns for Central/State Govt contexts, with an estimated engagement level measured through quality posts, timely responses, and analytics. A Delhi-based service office, dedicated toll-free support, and a robust escalation matrix are required. The EMD is ₹150,000, signaling a serious procurement with compliance in service quality, manpower, and project governance. This tender emphasizes experienced teams with proven govt campaign credentials and measurable outcomes.

Technical Specifications & Requirements

• No explicit product specs available in the primary data; bidders must demonstrate capability for social media campaigns, content creation, moderation, and analytics.
• Mandatory governance features: dedicated Delhi service office, toll-free support, escalation matrix.
• Manpower requirements: at least 40% of required staff on payroll for a year; detailed payroll proof to be uploaded.
• Experience criteria: minimum 5 years in Central/State Govt./PSU social media campaigns; provide work orders, contracts, and completion certificates.
• Team qualifications: proposed members with Mass Communication degrees; provide bios and past campaign samples with client details.
• Documentation: prerequisite certificates and undertakings; non-blacklisting declaration; OEM/partner authorizations where applicable.

Terms, Conditions & Eligibility

• EMD: ₹150,000 (paid to accompany bid submission).
• Experience: minimum 5 years in government social media campaigns; provide work orders and completion certificates.
• Service presence: office in the state of consignee (Delhi) with documentary proof.
• Support: dedicated toll-free number and escalation matrix required.
• Payroll: at least 40% of manpower on the bidder’s payroll for one year; relevant documents to be uploaded.
• Compliance: bidders must submit undertakings not to be blacklisted in the last three years; upload all required certificates with bid.