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Health And Family Welfare Department Kerala Desktop Computer & Multifunction Printer Tender 2026 - IS0 24734 Printing & ISI/ISO Certified Procurement

Bid Publish Date

20-Feb-2026, 5:22 pm

Bid End Date

02-Mar-2026, 6:00 pm

Progress

Issue20-Feb-2026, 5:22 pm
AwardPending
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Quantity

9

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Categories 2

Tender Overview

The Health And Family Welfare Department Kerala invites bids for entry and mid-level desktop computers and multifunction printers (print, scan, copy) to meet government office needs. The procurement targets include a mix of desktop configurations with pre-loaded OS, RAM, SSD/HDD storage, monitored by specified paper handling and connectivity requirements. The scope emphasizes non-obsolescence, on-site OEM warranties, and post-installation support. A strong differentiator is the requirement for a local Kerala OEM/service presence, ISO certifications, and demonstrated prior supply/install experience. The bidding terms allow quantity variation up to 25%, with delivery timing linked to the last delivery order date. The package requires bidders to provide proof of valid GST, service center within the consignee district, and demonstrated GeM turnover.

Technical Specifications & Requirements

  • Product names: Entry/mid-level desktop computers; multifunction printers (print, scan, copy).
  • Processor/Memory/Storage specs: RAM capacity (GB), SSD/HDD capacities, and processor details to be aligned with OEM configurations.
  • Operating System: Factory pre-loaded desktop OS by the OEM.
  • Display/Monitor: Monitor availability with specified screen size in centimeters.
  • Printing specs: Print speed per ISO/IEC 24734 for A4 (mono/color), A3 (mono/color); duplex printing; auto duplexing.
  • Paper handling: Original document feeder type for scanning/copying; main paper tray quantity.
  • Connectivity: Standard networking interfaces as specified by OEM.
  • Warranty: On-site OEM warranty duration (years).
  • Quality/Compliance: ISO certifications; OEM warranty, installation, training, and after-sales support capability in India.
  • Delivery: Delivery schedule linked to contract/order terms; on-site demonstration requirement for shortlisted bidders.
  • Documentation: Self-certification of ATC compliance; certified non-obsolescence of products; registered office in Kerala.

Terms, Conditions & Eligibility

  • EMD/Performance terms: 25% quantity variation allowed; delivery extension logic tied to original quantity; minimum delivery time rules.
  • GeM Turnover: Minimum cumulative GeM business of ₹10 Crores with evidence.
  • Service Center: Fully functional service center within the consignee district; address proof required.
  • Certification: Vendor and OEM must hold valid ISO certification; OEM warranty certificates at delivery; post-warranty support infrastructure in India.
  • Documentation: Mandatory documents uploaded; onsite demonstration post-technical evaluation; non-obsolete product quotation.
  • Other: Registered office in Kerala; GST registration reflected in documents; prior experience in similar supply/install must be shown.

Key Specifications

  • Desktop computer and multifunction printer (Print/Scan/Copy) required

  • Pre-loaded factory OS by Desktop OEM

  • RAM capacity as specified by BOQ (in GB)

  • SSD and HDD storage capacities specified as per system

  • Monitor availability and screen size in centimeters

  • On-site OEM warranty duration (in years)

  • Print speeds per ISO/IEC 24734 for A4 (mono/color) and A3 (mono/color)

  • Auto duplex printing/copying capability

  • Original Document Feeder for scanning/copying

  • Number of main paper trays

  • Connectivity options (networking ports and wireless as applicable)

  • ISO/ISI certifications and OEM warranty/support commitments

  • Service center availability within consignee district; install/training/maintenance support in India

Terms & Conditions

  • 25% quantity variation allowed during placement and currency of contract

  • Kerala registered office required; GST certificate proof essential

  • GeM turnover minimum ₹10 Crores with proof; service center in consignee district

  • Non-obsolete products only; onsite product demonstration after technical evaluation

  • ISO certifications required for vendor and OEM; OEM warranty certificates at delivery

  • ATC compliance self-certification to be uploaded by bidder

Important Clauses

Payment Terms

Delivery terms linked to order; no explicit payment schedule provided; compliance with purchase order terms and conditions

Delivery Schedule

Delivery period determined by last date of original delivery order; extension rules apply for additional quantity with minimum 30 days

Penalties/Liquidated Damages

Not explicitly stated; standard procurement LD clauses implied via option clause and delivery extensions

Bidder Eligibility

  • Registered office in Kerala with valid GST registration

  • Demonstrated prior supply/installation experience of desktop computers and multifunction printers

  • GeM cumulative turnover ≥ ₹10 Crores with supporting documents

  • Fully functional local service center within the consignee district with proof

  • Non-obsolete product quotation and ISO certifications for vendor and OEM

Documents 4

GeM-Bidding-9020893.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 2 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Entry Level
PROCESSOR Processor Number AMD Ryzen 3 5300G, Intel Core i3 12100 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83")
WARRANTY On Site OEM Warranty (in Year) 5 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar supply/installation

4

Financial statements evidencing GeM turnover

5

EMD submission proof

6

Technical bid documents and OEM authorization certificates

7

Self-certification of ATC compliance

8

Proof of ISO certification (vendor and OEM)

9

Proof of Kerala service center address

10

On-site demonstration readiness documents

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for the Kerala Health Department computer tender 2026?

Bidders must submit GST, PAN, experience proofs, financial statements showing GeM turnover ≥ ₹10 Crores, and ISO certificates for vendor and OEM. Include OEM authorizations and self-certification of ATC compliance. Ensure Kerala service center proof and on-site demonstration readiness. Follow the mandatory documents list and upload all certificates with the technical bid.

What documents are required for the Kerala computing equipment tender?

Required documents include GST certificate, PAN, company financials, experience certificates for similar supply, EMD proof, OEM authorization, ISO certificates for vendor and OEM, service center address proof in Kerala, and self-certification of ATC compliance. On-time bid submission with all documents is mandatory.

What are the technical standards for printers and desktops in this bid?

Bidders must meet IS standards where applicable and provide ISO certification. Printing must meet ISO/IEC 24734 performance for A4/A3 sizes (mono/color) with duplex capability. On-site installation, training, and maintenance support must be guaranteed by the OEM, with non-obsolete product quotations.

When is the delivery period and how are quantities adjusted?

Delivery period is tied to the last delivery order date with option to increase quantity up to 25% during contract. Extended delivery time is calculated as (additional quantity/original quantity) × original delivery period, minimum 30 days, with possible extension to the original delivery period.

What is the minimum GeM turnover required for bidders?

Bidders must demonstrate a cumulative GeM business of at least ₹10 Crores, supported by GeM performance statements. This is a key eligibility criterion for participation in the Kerala procurement process.

What warranty and after-sales support are required in this tender?

OEM warranty certificates must be provided at delivery; sellers must guarantee rectification of faults during warranty; an established installation, commissioning, training, and maintenance service network in India is required for timely after-sales support.

What are the service center requirements for bidders in Kerala?

Bidders must maintain a fully functional service centre within the consignee district with verifiable address proof. This facility must support installation, troubleshooting, and timely maintenance activities for the supplied desktops and printers.

How to demonstrate product readiness after technical evaluation?

Shortlisted bidders must provide an onsite demonstration of the quoted product(s) at the buyer’s office. This involves real-time operation of desktops and printers to validate performance, speeds, duplexing, and integration with the buyer’s environment.

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