Hospitality And Protocol Jammu & Kashmir Lifts O&M Tender Central Delhi 2026 - IS ISO Standards 2024

Tender Overview

The opportunity is an operation and maintenance (O&M) contract for complete lift (elevator) systems under the Hospitality And Protocol Department, Jammu and Kashmir, with the procurement location listed as CENTRAL DELHI, DELHI. Estimated value is ₹132,000. The scope centers on ongoing O&M services for elevators, with qualification requirements including a structured service network and documented support capabilities. A notable differentiator is the explicit 25% quantity/duration variation window at contract award and post-award adjustments. Bidders must ensure compliance with attachments and offer submissions as per the ATC. This tender requires bidders to demonstrate a localized service presence and robust escalation procedures to support uninterrupted lift operations.

Technical Specifications & Requirements

• Product/service: Operation and maintenance of complete lift (elevator) systems (O&M) for the specified department.
• Quantity/scale: Not specified; contract value indicates a limited, targeted maintenance scope.
• Standards/certifications: Not specified in the data; bidders should verify ATC attachments for exact compliance requirements.
• Service requirements: Office of service provider must be located in the state of consignee; dedicated toll-free service number; escalation matrix with contact details.
• Delivery/availability: O&M support and service responsiveness tied to contract terms; ensure presence within consignee state as documentary evidence.
• Experience: Demonstrated service capability in lift maintenance and response times; verify in the ATC file.
• Additional terms: 25% variation in contract quantity or duration allowed at contract issue and post-award; acceptance of revised scope is binding.

Terms, Conditions & Eligibility

• EMD/financial security: Not disclosed in the data; ensure readiness per bid document and ATC.
• Eligibility: Bidder must not be under liquidation or bankruptcy; upload undertaking.
• Service compliance: Office in consignee state; dedicated toll-free service; escalation matrix required.
• Documentation: Upload all certificates/documents sought in Bid Document/ATC/Corrigendum.
• Payment/penalties: Not specified; prepare to comply with project-specific payment terms in the ATC.
• Variation clause: 25% variation in quantity or duration allowed at contract award; bidders must accept revised scope.
• Warranty/AMC: Not specified; verify during ATC review and define post-installation support expectations.