Urban Development And Housing Department Bihar LED Based Information Display System Tender 2026 Khagaria ISO 9001

Bidders must submit item list with prices, provide ISO 9001 certification, furnish EMD ₹400,000 via DD to KHAGARIA, and attach experience certificates, GSTN, PAN, PF/ESIC, last 3 years financials, and ITRs. The bid requires service support contact details and escalation matrix.

Required documents include item list with prices, PAN, GSTIN, PF/ESIC certificates, audited financial statements for 3 years, ITRs, GSTR-3B (last 6 months), experience certificates for similar projects, OEM authorization if applicable, and MS copy. Upload with bid submission.

Bid must ensure ISO 9001 certification for bidder or OEM; verify compatibility with LED panel standards and installation requirements. The ATC/SOW must be followed; service support should include a toll-free number and escalation matrix for remote or onsite assistance.

The delivery schedule is linked to the last date of the original delivery order with a statutory minimum 30 days for any extended period. The option allows up to 25% quantity variation during contract execution, affecting delivery planning and timelines.

EMD is ₹400,000, payable via Demand Draft in favor of Executive Officer Nagar Parishad Ghoghri Jamalpur, KHAGARIA. Bidders must upload scanned proof of the DD and deliver the hard copy within 5 days of bid end/opening.

The tender specifies EMD and bid submission requirements; it does not specify payment milestones in ATC. Vendors should expect standard government terms: payment after delivery/acceptance per contract, with statutory tax compliance (GST, PAN) and potential retainage per supplier terms.

Bidder or OEM must hold ISO 9001 certification. Provide certificate copies, include the certifying body, scope, and validity. If not held, propose alternative quality management documents that align with ISO 9001 expectations and demonstrate process controls.

Bidders must provide a dedicated toll-free service number and a documented escalation matrix. Support should cover installation verification, on-site maintenance, timely repairs, and training for operators as part of the Scope of Supply. Include response times in SLAs.