Indian Army Maintenance Contract for 71 Air Conditioners in Jabalpur MP 7 Months - AVAILABILITY OF SERVICE PROVIDER & Support 2026

Tender Overview

The Indian Army (Department Of Military Affairs) invites bids for a maintenance contract covering 71 air conditioners in JABALPUR, MADHYA PRADESH 482001 for a period of seven months. The scope specifies a turnkey service arrangement for preventive maintenance, fault diagnosis, and on-site repairs, ensuring operational readiness of cooling systems across the designated locations. Bidders must demonstrate serviceability capabilities, with an emphasis on timely support, documented service levels, and adherence to the buyer’s ATC clauses. A local service presence within the consignee state is required, along with a dedicated support channel and escalation framework. This procurement includes mandatory compliance with specified documentation and certification requirements surfaced in the ATC, aimed at safeguarding quality and accountability.

Technical Specifications & Requirements

• 71 air conditioners to be serviced under a single contract for seven months.
• Service provider must establish an Office of Service Provider within the consignee state (Madhya Pradesh) with documentary evidence.
• Bidder must provide a dedicated toll-free number for service support and an escalation matrix with contact details.
• Documentation requirements include: NDAs, Technical Specification certificates, Tender Condition Acceptance, and stamp-paper attestations post bid publish.
• Emphasis on vendor integrity: no bankruptcy or blacklisting in the last three years; ensure online/physical attestations on company letterhead.
• ATC clauses mandate true-document undertakings on 100-rupee stamp paper and self-attestation on company letterhead.
• Service & support terms aim to ensure prompt on-site maintenance and replacement parts availability.

Terms & Eligibility

• EMD not specified in available data; bidders must comply with standard atc/terms including submission of all required certificates.
• Bidder must not be under liquidation or court receivership; provide undertaking on stamp paper.
• Technical specifications accepted via stamped, signed certificate; non-disclosure agreement required.
• Must submit evidence of service capability, including dedicated service channels and escalation matrix.
• Office presence in the state of Madhya Pradesh is mandatory; stamp-paper attestations should be post-bid publish date.
• All documents must be self-attested on bidder’s letterhead with company seal; failure to upload required certificates may lead to rejection.