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Eastern Railway Toner Cartridges Tender India 2026 ISO/OEM Authorized Supply for Printers

Bid Publish Date

04-Jul-2026, 10:56 am

Bid End Date

14-Jul-2026, 11:00 am

Location

KOLKATA , WEST BENGAL

Progress

Issue04-Jul-2026, 10:56 am
AwardPending
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Quantity

115

Bid Type

Single Packet Bid

Categories 2

Tender Overview

Eastern Railway invites bids for toner cartridges / ink cartridges / printer consumables to supply, install, test and commission. The scope covers replacement cartridges with defined compatibility for specified printer models and minimum yield expectations. The procurement addresses rail unit needs at consignee destinations, with potential quantity adjustments up to 25% and extended delivery windows per option clause. Bidders must provide OEM authorization certificates and after-sales support details. The contract emphasises installation, commissioning, and training as part of scope, ensuring end-to-end readiness for railway operations.

Technical Specifications & Requirements

  • Product category includes toner cartridges and related consumables for printers and multifunction devices.
  • Information captures generic data: Class of cartridge, compatible brand/model alignment, and color of ink/toner.
  • Documented expectations include minimum yield (pages) for replacement cartridges and OEM model numbers where applicable.
  • Key compliance elements: OEM warranty certificates to be submitted at delivery; service network with installation, commissioning, and maintenance capabilities in India; post-delivery service centers location details to be uploaded.
  • The scope states: supply, installation, testing and commissioning; inspection by consignee before acceptance; pre-dispatch inspection not applicable unless ATC specifies.
  • Bid must include Bid Specific Authorization Certificate with complete signatory details; adherence to warranty and after-sales service obligations is mandatory.

Terms, Conditions & Eligibility

  • Option Clause allows quantity variation up to 25% of bid quantity during contract and currency, with delivery time recalculated accordingly.
  • Warranty: period as per specifications from final acceptance or after commissioning, with OEM warranty certificates provided at delivery; service network must address breakdowns during warranty.
  • Inspection: Post Receipt Inspection by consignee before acceptance; pre-dispatch inspection not applicable unless selected.
  • Scope: Bid price must cover supply, installation, testing and commissioning; OEM Authorization must be uploaded with bid, including signatory details and contact information.

Key Specifications

  • Product category: Toner cartridges / consumables

  • Printer compatibility: Generic model/brand compatibility data

  • Color of ink/toner: [not specified in data, extract as available from title/BOQ if provided]

  • Minimum yield: Replacement cartridge pages (as specified in tender data)

  • Model numbers: OEM printer/model compatibility details

  • Warranty: OEM warranty certificate required at delivery

  • Installation/ commissioning: Required as part of scope

  • Inspection: Post receipt inspection at consignee site

  • Authorization: Bid Specific Authorization Certificate from OEM required

Terms & Conditions

  • Option Clause allowing +/-25% quantity and extended delivery period with recalculated timelines

  • OEM warranty certificates mandatory at delivery; post-sales service network to be detailed

  • Consignee-side post-receipt inspection prior to acceptance; pre-dispatch inspection not standard

  • Bid must include OEM authorization with signatory details and contact info

  • Scope includes supply, installation, testing and commissioning

Important Clauses

Payment Terms

Not disclosed in provided data

Delivery Schedule

Delivery commence from last date of original delivery order; extended duration calculations apply per option clause

Penalties/Liquidated Damages

Not specified in the data

Bidder Eligibility

  • Must supply OEM-authorised toner cartridges or compatible equivalents

  • Demonstrate installation, commissioning and after-sales service capability in India

  • Submit OEM authorization with bid and complete signatory details

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Toner Cartridges / Ink Cartridges / Consumables for Printers (Q2)

Authority Records

MINISTRY OF RAILWAYS

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Documents 3

GeM-Bidding-9558757.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
GENERIC Product Class of Cartridge OEM
GENERIC Printer/Multifunction Machines Brand for which offered Cartridge/Consumable is Suitable Brother
GENERIC Type of Cartridge/Consumable Drum
GENERIC Color of the Ink/Toner Black
GENERIC Model Number of OEM's Printer/OEM's Multi Function Machine HL-B2000D, HL-B2080DW, DCP-B7500D, DCP-B7535DW, MFC-B7715DW
GENERIC Model Number of OEM's Printer Cartridge/Consumable DRB021
GENERIC Minimum Yield of the Replacement Cartridge/Consumable offered (Number of Pages) Less than 500, 501 to 1000, 1001 to 2000, 2001 to 5000, 5001 to 10000, 10001 to 15000, 15001 to 20000, 20001 to 30000, 30001 to 40000, 40001 to 50000, 50001 to 70000, 70001 to 100000, 100001 to 500000, 500001 to 1000000, 1000001 to 1500000, Not Applicable Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates showing relevant toner cartridge supply work

4

Financial statements demonstrating financial stability

5

EMD or security deposit documents (as applicable)

6

Technical bid documents

7

OEM authorization/authorization certificate for the bid

8

Service center details and installation/training capabilities

Frequently Asked Questions

How to bid for toner cartridge tender in Eastern Railway 2026?

Bidders must submit GST, PAN, experience certificates, financials, and EMD as required. Include OEM authorization and service capability certificates. Ensure post-delivery inspection readiness and installation/commissioning plan. The bid should cover supply, testing, and commissioning with OEM warranty details.

What documents are required for Eastern Railway toner procurement?

Required documents include GST registration, PAN, experience certificates for similar supply, financial statements, EMD documents, technical bid, OEM authorization with signatory details, and installation/training capability details for after-sales support.

What are the delivery terms for the toner cartridge contract?

Delivery starts from the last date of the original delivery order. The option clause allows quantity variation up to 25% and may extend delivery time per calculated formula, with a minimum 30 days guarantee for extended duration.

What is required for OEM authorization in this tender?

Bidder must upload a Bid Specific Authorization Certificate issued by the OEM with complete signatory name, designation, cell number, and email. The OEM authorization should be verifiable with the OEM directly if required.

What warranty is expected for the toner cartridges?

Warranty duration aligns with the specifications upon final acceptance or post-installation testing. OEM warranty certificates must be provided at delivery, and the supplier must guarantee rectification of any breakdown during the warranty period.

What inspection is conducted before acceptance for this tender?

Post Receipt Inspection is conducted by the consignee at the destination site before acceptance. Pre-dispatch inspection is not applicable unless ATC specifies otherwise.

What is included in scope of supply for this tender?

Scope includes supply, installation, testing, and commissioning of toner cartridges/consumables. The bid price must reflect all costs, including delivery, installation, and commissioning at consignee locations.

How are OEM certifications and service centers verified?

Bidders must provide OEM warranty certificates and upload service center details near consignee destinations. OEM genuineness can be verified with the OEM if required, ensuring post-sales support coverage across India.

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